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Oracle Marketing Cloud enabled us to develop a unique customer experience survey to support our software, consultancy, and training activities. As a result, training sales grew by 18%—and we have more satisfied customers, less churn, more active communications, and a better understanding of customers’ needs.
Oracle Eloqua Marketing Cloud Service was the perfect environment for developing our user experience survey. Thanks to the versatility, ease of use, and automated processes that Oracle delivers, we have a unique solution supporting our software and training activities and driving our customers’ ERP success.