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Oracle CX Commerce

Increase customer engagement by leveraging buyer signals. Quickly boost online sales with Oracle CX Commerce (part of Oracle Cloud CX) and create innovative brand experiences designed to meet the unique demands of your business.

Oracle CX Commerce
Oracle Live: The Time Is Now—Recapture Growth with Oracle Cloud Applications

Join Steve Miranda on September 29 as he explores why now is the time to outpace change. Leading companies will share how they are responding to this time of uncertainty by pivoting forward and embracing continuous innovation.

CX Commerce ranks as a leader

Learn why Oracle CX Commerce is an 11-time leader in the Gartner Magic Quadrant for Digital Commerce.

Why choose Oracle CX Commerce?

Simplify complex systems

Increase speed to market by connecting back-office data, workflows, and policies with your online ecommerce experience. Bring even the most complex product and selling processes online.

See the 5 compelling cases of unified commerce (PDF)
Simplify complex systems

Build buyer-specific experiences

Utilize customer data to deliver the right content and products effectively and create personalized buying experiences across all channels.

Build a better buying experience (PDF)
Build buyer-specific experiences

Innovate quickly and evolve your ecommerce platform

Position your business to address today’s digital commerce challenges and prepare for tomorrow’s opportunities with an open and scalable platform that takes an API-first approach.

See what’s in Oracle CX Commerce (PDF)
Innovate quickly and evolve your ecommerce platform

Explore Oracle CX Commerce

Control cross-channel customization

Innovate quickly and deliver personalized, connected experiences with CX Commerce. This complete SaaS solution gives you more control to drive customer engagement, sales, and loyalty across all channels.

Features
  • Business-user experience management
  • Catalog and inventory management
  • Search and guided navigation
  • Mobile-first
  • Native A/B testing
  • Multisite, multibusiness model
  • Intelligent personalization and merchandising
  • API-first, headless
  • Unified commerce and content
  • Unified direct and wholesale sales
  • Increased IT agility
  • Intelligence and insights

Connect self-service experiences

Deliver complete, self-service commerce experiences through any channel while meeting the complexities of B2B sales, integrations, and business models to scale online revenue quickly, in a cost-effective manner.

Features
  • Unified commerce, CPQ, subscriptions
  • Embedded content
  • Personalized buyer interactions
  • Powerful insights
  • Customer-specific catalogs and pricing
  • Account and contact management
  • Delegated administration
  • Account hierarchies
  • Recurring orders
  • Approval workflows
  • Custom payments
  • CX and ERP integrations

Easily configure, price, and quote

Get a flexible and scalable pricing and quoting solution. Oracle CPQ is built to support companies that sell all varieties of products and services across direct, indirect, and ecommerce sales channels.

Features
  • Self-service ordering
  • Intuitive configuration
  • Multitier pricing
  • Error-free quotes
  • Improved margin control
  • Dynamic approval workflows
  • Professional quotes and proposals
  • Subscription ordering
  • Flexible, scalable, enterprise-ready

Drive continuous growth through subscriptions

Integrate front- and back-office process with Oracle Subscription, a modern subscription platform embedded across Oracle CX and ERP. Power recurring relationships and drive continuous growth through subscription revenue models.

Features
  • Automatic billing and payments
  • Fixed and recurring orders
  • Support for various pricing models
  • Flexible revenue recognition
  • AI-driven analytics
  • Comprehensive renewal capabilities
  • Subscription-based quotes and orders
  • Coverage services management
  • Warranties

Dynamically control your content

Create, review, manage, and author all types of digital assets within Oracle CX Content's Universal Asset Hub. Easily publish images, videos, articles, and more to any channel.

Features
  • Universal Asset Hub
  • Content augmented with AI and machine learning
  • Content collaboration and workflow
  • API-first omnichannel delivery
  • Taxonomy-driven content personalization
  • Smart authoring
  • Digital asset management
  • Machine-driven tagging
  • Content recommendations
  • Video streaming
  • Enterprise integration with CX apps

Unify customer intelligence

Bring together demographic, transactional, and behavioral customer data to deliver more personalized engagement across the entire customer journey.

Features
  • Unified customer profile
  • Real-time personalization
  • Ad channel activation
  • Real-time CX
  • Identity resolution
  • Configuration data models
  • Built-in AI
  • Martech integration
  • Data enrichment
  • Actionable customer analytics

View all customer successes

Oracle CX Commerce customer successes

Learn how companies are exceeding their goals with the flexibility of Oracle CX Commerce.

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Construction Specialties stands strong with Oracle Cloud

Thought leadership

5 Ways Oracle CX Commerce Enables Business Flexibility

Jeri Kelley, Director, Product Strategy, Oracle CX Commerce

Each one of us has had to pivot in the last few months and find ways to navigate massive disruption. In digital commerce, disruption may be the status quo, but the keys to success during any transition are the ability to be flexible, agile and creative.

Read the complete post

Featured blogs

View all

Increase business value with CX Commerce

Increase business value with CX Commerce

Resources

CX Commerce resources readiness

CX Commerce release readiness

Get up to speed on the latest Oracle CX Commerce release and ensure that your upgrade is a success. Review the latest features including capability overviews, business benefits, setup considerations, and usage tips.

CX Commerce documentation

2020 Guide to Digital Commerce

Ecommerce success requires creativity, innovation, and nimble commerce cloud solution, as well as desirable products and exemplary customer service (CX). To claim the largest share of this growing market, you need holistic approach—one that starts and ends with the customer.

Cloud learning

Develop your CX Commerce skills

Oracle University provides learning solutions to help build cloud skills, validate expertise, and accelerate adoption. Learn more about training and certification you can rely on to ensure your organization's success.

CX Commerce resources support

Cloud Customer Connect

Cloud Customer Connect is Oracle's premier online cloud community—designed to promote peer-to-peer collaboration and sharing of best practices, enable members to keep pace with product strategy, and provide a cloud solution feedback channel directly to Oracle development. Community members benefit by leveraging the collective knowledge of Oracle Cloud customers and product experts.

Support and Services

Cloud Marketplace

Power innovation with partner applications and services available through the Oracle Cloud Marketplace. Find the most comprehensive list of apps for sales, service, marketing, and more.

Get started


Request a demo

See what Oracle Cloud CX can do for you.


Take a tour

Explore the Cloud CX suite on your own.


Contact sales

Talk to a member of our team about Oracle Cloud CX.