Oracle Commerce wins 10 medals for our ecommerce capabilities in the Paradigm B2B Combine
Paradigm B2B Combine: 2021 Digital Commerce Solutions for B2B
Oracle medals in all 10 categories of the Enterprise Combine evaluation based on our commitment to the customer experience
Digital commerce/ecommerce solutions should provide online buying experiences that are convenient, flexible, and provide customers with choices. B2B ecommerce is becoming more featured-driven to ensure everyone has access to what they need when they need it, while eliminating pain points and friction along the way.
Oracle Commerce is well-suited to meet those needs with self-service capabilities, connected data, and personalized buying experiences that boosts engagement, loyalty, and sales. Deliver a seamless customer experience with resources that make purchasing easier, such as subscription pricing and management, AI, CPQ, and more.
Make online buying easier for customers with Oracle Commerce in the cloud
In the report, Oracle Commerce earned two gold medals for Ability to Execute and Promotions Management. We also won silver medals for:
- Customer service and support
- Vision and strategy
- Sales and channel enablement
- Transaction management
Our strengths include:
- Search functionality—Make it easier for customers to find their desired products and discover new ones with native search and guided navigation built directly into your ecommerce platform.
- Customer experience, personalization, and targeting—Curate the customer experience (CX) for each buyer by leveraging your existing infrastructure, assets, and product information. Target specific audience segments and personalize interactions directly within your B2B ecommerce platform.
- Pricing and promotions—Manage your digital commerce experience with tools designed for the business user. Deliver a relevant ecommerce experience by promoting product lines based on customer preferences, revenue goals, or inventory levels, and then customize product pricing to match your customer’s business needs.
- Configure, Price, Quote (CPQ) capabilities—Shorten sales cycles, lower operational costs, and simplify complex configuration, bundling, and asset-based ordering. Extend the experience with self-service quoting and configuration that guide customers and ensure every purchase is accurate.
- Subscriptions management—Create, monitor, and manage subscriptions with ease and strengthen customer relationships by providing more ways to purchase.
Oracle Commerce—Sell more, innovate faster