Boost your CX know-how with Oracle Advertising and Customer Experience events, Virtual Summits, and Innovation Showcases. Hear from industry thought leaders, Oracle customers, and product experts as they share real-life stories, experiences, and expertise. Catch a glimpse of what the future holds for CX.
This October, discover new ideas, skills, and service cloud solutions that help you meet your business goals and metrics at Oracle CloudWorld.
All Oracle Advertising and CX events and Virtual Summits are archived and available here for convenient, on-demand streaming. Go in-depth with Oracle’s experts and discover how you can make every customer interaction matter with Oracle Advertising and CX solutions.
The future of CRM helps marketers execute campaigns that generate highly-qualified sales opportunities and accelerate deal cycles. Hear how Fusion Marketing is changing the game for marketing automation and CRM.
Featuring Rob Tarkoff, Executive Vice President and General Manager, Oracle Advertising and Customer Experience
Discover why your brand's purpose is more important than ever and ensure its accountability and responsible media outcomes.
Join Jay Pinho, Product Lead for Brand Safety at Oracle Advertising and The Telegraph as they dive into the next frontier of measurement, the metrics that matter the most, and how even in the wake of industry change, granular and customizable data is still at your fingertips.
Hear from marketing thought leaders and Oracle experts on how you can successfully master customer signals and deliver hyper-personalized experiences, to get closer to your customers.
Hear from special guests from Forrester, Sleep Number, Dow Jones, and TIGI Americas to learn how to simplify the personalization process, use resources more effectively, and keep your customer at the center of everything you do.
Hear inspiration from leading marketing leaders in EMEA as they share successes and lessons learned on how to respond faster to customer signals, be more agile in the face of change, and deliver real-time experiences.
Whether you market to consumers or businesses, personalized experiences based on data can produce loyal customers. Learn how marketing innovations from Oracle can help B2B and B2C companies evolve to meet rising customer expectations.
Carly Crittenden, head of Moat Brand Partnerships at Oracle Data Cloud, will share tools and advice for improving your verification, attention, and cross-channel measurement strategies.
Watch this webinar and hear straight from the product experts who discovered an ad-fraud operation scheme and learn how you can stay protected.
Join Oracle Data Cloud, GroupM, and The New York Times for this virtual event focused on what it will take to collectively eradicate advertiser fear and how to build a more inclusive internet.
Join Oracle Data Cloud and GroupM as we discuss the state of brand safety and brand suitability against the backdrop of 2020.
Oracle technologies put Oracle Red Bull Racing on track to win—on the F1 circuit and with fans.
Vox Media, known for building the best media brands and the technology that enables them, is committed to getting the future of media correct. Listen to Aaron Tabas, VP of content strategy and innovation, as he walks us through his recommendations for the advertising industry as a whole.
GroupM strives to make advertising work better for everybody. Krystal Olivieri, Chief Innovation Officer at GroupM discusses the five areas of responsible investment framework, including brand safety, sustainability, data ethics, responsible journalism, and diversity, equity, and inclusion.
Create business solutions and improve customer service experiences throughout the entire lifecycle by combining your applications and technologies.
Provide your agents with real-time, intelligent data to deliver a smoother customer experience by integrating your contact center software solutions with omnichannel routing from Oracle Service and Five9.
Empower your contact center with centralized processes so they can offer efficient and effective customer service support, across channels.
Listen to all your social channels using a unified platform to proactively solve customer service needs.
Xerox chooses Oracle Cloud technology and apps to fuel 3D printing, industrial Internet of Things, and clean tech to reduce atmospheric carbon.
Give sellers the insights they need to deliver relevant and personalized conversations whenever buyers engage with your virtual sellers.
Develop lasting customer relationships and help seller close deals faster with frictionless outbound calls directly within your sales solution.
Offer instant access to the information virtual sellers need, so they can make connects and get back to selling.
Teffani Zadeh, CIO, Growth Enablement and North America IT, Aon
Liesbeth Mulder, Connect Global Reporting Lead, Aon
Nancy Ankone, Director of Marketing Technology, Aon
Marcel Torrent, Head of Service, Bosch Thermotechnology
Oracle Cloud CX
Andrew Sinclair, Senior Vice President & General Manager, Motorola Solutions
Learn how you can transform your service organization to make every customer interaction matter—across digital, self-service, and assisted channels. Meet the service needs of customers throughout the lifecycle with connected data sets.
Meet the service needs of customers throughout the lifecycle with connected data sets. Learn how you can create digital-first experiences that maximise customer happiness and loyalty, while reducing service costs.
Sales strategies and tactics need to evolve for businesses that want to meet their buyers' needs. Virtual selling is here to help organizations create smarter, more intuitive experiences for both buyers and sellers—and ultimately increase sales.
We’ve introduced Oracle Fusion Marketing to help marketers automate lead generation and qualification. See how it can help you get highly qualified leads to your sales team. Watch as Larry Ellison shares his vision for a new era of automation and a reimagined future of CRM.
Today, service managers must meet customer expectations and reduce costs while managing remote teams and employee safety. Learn how new digital technologies and access to data can help your service organization evolve to address new requirements.
To make every customer interaction matter, organizations must listen to customers and rethink how to market, sell, and provide service across all touchpoints. Learn how 2020 has taught CX leaders to be resilient in the face of change.
Communications service providers have the potential to capitalize on the promise of 5G and the Experience Economy. The future belongs to those that deliver winning customer experiences.
Business and technology experts from Oracle and VMware offer viewpoints and perspectives to answer why Oracle Cloud is the ideal platform for VMware.
Learn how digitizing end-to-end service processes can help deliver high-value interactions that drive customer satisfaction, efficiency, and revenue.
Search upcoming live and on-demand events.