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Gartner: 2020 Critical Capabilities for Field Service Management
What matters most as you modernize your service model? Learn how field service solutions rank on advanced capabilities—such as schedule optimization—and why Oracle is an expert.
Customer expectations have never been higher, but you don't have to give up efficiencies to exceed their expectations. Oracle Field Service provides the tools and real-time visibility you need to proactively monitor and optimize your end-to-end field service experiences. You’ll have happy customers and a more profitable bottom line.
Learn how Bosch streamlined between-call travel time to complete more field service jobs, at less cost.Get the story
Discover the four stages of growth and the next steps you can take to achieve intelligent field service.Read the customer-centric blog post
Being proactive is key to success in the face of change. Follow these tips to build an agile field service strategy.Watch the webinar (48:37)
Gartner, Critical Capabilities for Field Service Management, Jim Robinson, Naved Rashid, 2 September 2020. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.