CX with Data Analytics

Shaping Customer Experience with Analytics

A New Dimension in Analytics

Oracle CX Cloud is your entry point to extreme analytics. Get highly customised customer experiences when you combine natural language processing, chatbots, location capabilities, mobile, and social with powerful analytics. Deliver innovative customer experiences with tangible business results.

Key Benefits

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    Drive Highly Customised and Personalised Customer Experiences

    Use data to interpret customer behaviour and anticipate their needs.

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    Map Your Digital Transformation Journey

    Use extreme analytics to assess the customer journey and their expectations and to identify their needs.

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    Get a Complete Understanding of Your Data Insights

    Kill fragmentation and centralise your data, allowing all your systems to connect seamlessly.

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    Measure the Impact of Initiatives and ROI on Your Efforts

    Gain more visibility by overseeing cross-functional data, development, and business implications.

The Future of Customer Experience

  • How Data Drives Customer Experience

    Data Drives Customer Experience

    Excellence in CX is dynamically driven by data.

    Read the ebook
  • Improving Customer Experience with AI

    Improve Customer Experience with AI

    Put extreme analytics into action with artificial intelligence.

    Watch the webinar
  • Your Future CX Is Data-Driven

    Your Future CX Is Data-Driven

    Embrace advanced technology that helps you use data better.

    Discover Oracle CX Cloud