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Consumer expectations are ever-increasing, and you’re the one who has to meet them. Find out how to use the latest digital advancements to future-proof your organisation, delivering service that impresses even the most demanding customer.
Gain insight from businesses like Ricoh, E.ON and Vodafone as we explain how Oracle has supported them in delivering better customer service. You’ll also hear about how the world of the Internet of Things (IoT) will revolutionise the way you serve.
Secure brand loyalty in a time of unprecedented consumer empowerment. Today, your customers expect to be assisted (and for their issues to be addressed) instantly, with as little effort on their part as possible. Discover how to satisfy – and keep – those customers with digital technologies.