Oracle Accessibility Conformance Report

VPAT® Version 2.0 - October 2017

Name of Product:

Oracle Utilities Network Management System 2.4.0.1

Product Description:

The product is a suite of modules used by electric distribution utilities control room personnel to track system load, handle trouble calls, manage power outages and take proactive steps to avoid outages or other distribution problems. The User interface is a JAVA based application, while the Documentation is HTML based.

Date:

14-Aug-2019

Archive Note:

This VPAT applies to only version 2.4.0.1 prior to 21-Feb-2020. It does not apply to any versions of Oracle Utilities Network Management System after this. This VPAT has been superseded by Oracle Utilities Network Management System 2.4.0.1 (Updated).

Contact Information:

accessible_ww@oracle.com

Evaluation Methods Used:

Oracle's policy is to design, develop and test both products and documentation to be accessible. The recommended styles of testing for accessibility include: (i) algorithmic automated tests, (ii) human judgement tests such as tool-assisted tests, visual inspection and manual operation, and (iii) testing with assistive technology by people with and without disabilities. Additional information about Oracle's accessibility program is available on http://www.oracle.com/corporate/accessibility/index.html

Accessibility Standards/Guidelines

This report covers the degree of conformance for the following accessibility standard/guideline:

Standard/Guideline	Included In Report
Web Content Accessibility Guidelines 2.0, at https://www.w3.org/TR/2008/REC-WCAG20-20081211/	Level A - Yes Level AA - Yes Level AAA - No
Section 508 as published in 2017, at https://www.Section508.gov	Yes

Terms

The terms used in the Conformance Level information are defined as follows:

Supports: The functionality of the product has at least one method that meets the criteria without known defects or meets with equivalent facilitation.
Supports with Exceptions: Some functionality of the product does not meet the criteria.
Does Not Support: Majority of functionality of the product does not meet the criteria.
Not Applicable: The criteria are not relevant to the product.

WCAG 2.0 Report

Table 1 also documents conformance with:

Section 508: Chapter 5 - 501.1 Scope, 504.2 Content Creation or Editing, and Chapter 6 - 602.3 Electronic Support Documentation

Note: When reporting on conformance with the WCAG 2.0 Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.0 Conformance Requirements.

Table 1: WCAG Conformance Criteria

Criteria	Conformance Level	Remarks and Explanations
1.1.1 Non-text Content (Level A)	Supports with Exceptions	The product was tested for: Images that convey information are embedded within standard user interface components and have a meaningful AccessibleName and/or AccessibleDescription Images that are decorative are embedded within standard user interface components and have neither an AccessibleName nor an AccessibleDescription Information shown in complex images such as charts is also available in an alternative textual form (e.g. a data table), or the containers of the complex images are filled with simple image children whose information is exposed via AccessibleName and/or AccessibleDescription Data tables include a summary or caption, programmatically connected with the table as the AccessibleTable's AccessibleSummary Controls have an AccessibleName, or a label control with an AccessibleName has been programmatically associated with it Non-text characters are not used or have meaningful alternative text Text summary or alternative is provided for time-based media are not used CAPTCHAs are not used Exceptions: Below are the open product bugs on Oracle Utilities Network Management System (NMS) product for this guideline Bug 29290151 - Tables do not have an accessible summary. NMS tables do not lend themselves to an Accessible Summary. Its purpose is for complicated tables that need an extra explanation to use or for crosstab type files where the actual values might not be obvious. The Documentation was tested for: Images that are decorative are marked up using ALT=”” or CSS background images.
1.2.1 Audio-only and Video-only (Prerecorded) (Level A)	Not Applicable	The product has no multimedia.
1.2.2 Captions (Prerecorded) (Level A)	Not Applicable	The product has no multimedia.
1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)	Not Applicable	The product has no multimedia.
1.2.4 Captions (Live) (Level AA)	Not Applicable	The product has no multimedia.
1.2.5 Audio Description (Prerecorded) (Level AA)	Not Applicable	The product has no multimedia.
1.3.1 Info and Relationships (Level A)	Supports with Exceptions	The product was tested for: User interface component labels are associated with the fields they are labeling via the LabelFor and LabeledBy relations Headings are marked as such with a Group relation from the header to the items beneath the header Groups of components are marked as such, with a Group relation from the header of the group to the members of the group Lists are contained within a List component Tables are contained within a Table component, implement the Accessible Table interface, provide an Accessible Summary, and contain include row and column headers where appropriate The documentation was tested for: Headings are encoded with HTML heading tags List markup is used for marking up lists Table markup is used for marking up data tables, including row and column headers and table captions/summaries where appropriate Layout tables use appropriate markup Groups of components are marked up with their description Exceptions: Bug 29900394 - Screen Reader reports wrong number of radio buttons when buttons are hidden. This is due to a Java bug 29920469 Bug 29837139 - Screen Reader fails to read JTextFields correctly within Accessible Selection. This is due to a Java bug 29903117 Bug 29861574 - Screen reader is not announcing editable fields in tables where fields in tables do not have any visual cue to show which columns are editable. Hitting on space bar only brings up visual indication of editable field for that cell.
1.3.2 Meaningful Sequence(Level A)	Supports	The Application was tested for: The accessibility hierarchy is logical The FlowsFrom and FlowsTo relations are used for multi-column text or where text flow doesn't follow the accessibility hierarchy The Documentation was tested for: The sequence of elements in the DOM matches a logical reading sequence
1.3.3 Sensory Characteristics(Level A)	Supports	The product and documentation was tested for: Instructions provided do not refer to things solely based on their sensory characteristics such as shape, size, visual location, orientation, color, or sound.
1.4.1 Use of Color(Level A)	Supports	The product and documentation was tested for: Information conveyed by color is available in alternative formats, such as shape, text, font weight. Information conveyed by color has a contrast ratio of at least 3:1.
1.4.2 Audio Control(Level A)	Not Applicable	The product has no multimedia.
1.4.3 Contrast (Minimum) (Level AA)	Supports with Exceptions	The product was tested for: Large-scale text and images of large-scale text have a contrast ratio of at least 3:1 Other text and images of text have a contrast ratio of at least 4.5:1 The documentation was tested for: Large-scale text and images of large-scale text have a contrast ratio of at least 3:1 Other text and images of text have a contrast ratio of at least 4.5:1 Exceptions: Bug 29314785 - User guide titles / headers has insufficient color contrast 2.84
1.4.4 Resize text(Level AA)	Supports with Exceptions	The product was tested for: Text can be resized up to 200% without loss of content or functionality using the application's built-in resize/zoom functionality Exceptions: Bug 30031077 - Part of text and two button are not visible at 200% zoom level in transfer log window of web workspace Bug 30030678 - All text is not visible in device details balloon dialog at 200% zoom level Bug 29931260 - All text boxes are not visible at 200% zoom level in middle pane DMS (Distribution Management System) summary Bug 29859894 - Graph and text are not zoomed up to 200% in state transition tab of configuration assistant. Also scroll bars are missing at 200% zoom level for mobile user administration tab. Bug 29846964 - In call history dialog, call history table section is not visible at 200% zoom level. User can only see it by expanding call history dialog. Bug 29836687 - Part of UI (User Interface) content is not visible in 'perform next call backs', 'perform call backs' dialogs in web call backs application at 200% zoom level. User can only view it by expanding the dialog. Bug 29833168 - In 'Parameters' tab of 'Service Alerts', parameter information section content goes out of scope of visibility at 200% zoom level. Bug 30030652 - Dialogs like 'Authority', 'Subscribe' etc.. opened from web workspace application are not returning to its original size with zoom out action (ctrl + 0) after zooming in. However text is coming back to its original size. User needs to resize these windows manually to bring back to its original size. The documentation was tested for: Text can be resized up to 200% without loss of content or functionality.
1.4.5 Images of Text(Level AA)	Supports	The product was tested for: Images of text are only used when the technology can't create the desired visual presentation, the image can be customized or the particular image is essential (Oracle logo) The documentation was tested for: Images of text are not used.
2.1.1 Keyboard(Level A)	Supports with Exceptions	The product was tested for: Ability to perform functions from the keyboard only, and without requiring specific timings for individual keystrokes Proper operation of unique keystrokes and access keys, including those listed in the product documentation The ability to use the product with OS keyboard aids: StickyKeys and FilterKeys (feature names may be different on different platforms) Exceptions: Bug 29900473 - Trouble summary trend graph and SCADA (Supervisory Control and Data Acquisition) trend graph are not accessible. These graphs are not accessible because of java deficiency https://bugs.openjdk.java.net/browse/JDK-8177382 Bug 29283473 - Tool tips are not displaying for menu options when user navigates through key board keys like arrows. This is due to a java bug 29884396 - ctrl-F1 does not show the tool tip of a menu item (JMenuItems) Bug 29861732 - ActionListeners on JRadioButtons don't get notified when selection is changed with arrow keys. This is due to java bug 29966143 The documentation was tested for: Ability to perform functions from the keyboard only, and without requiring specific timings for individual keystrokes Proper operation of unique keystrokes and access keys, including those listed in the product documentation
2.1.2 No Keyboard Trap (Level A)	Supports	The product and documentation was tested for: Movement of focus through each control only using the keyboard, with no "keyboard trap" that prevents focus from moving away from any control
2.2.1 Timing Adjustable(Level A)	Supports	The Product was tested for: Time limits in the product can be turned off before they are encountered Before the session expires User is given a warning message and is able to extend the time limit by clicking on OK button. The Documentation was tested for: Time limits are not used
2.2.2 Pause, Stop, Hide (Level A)	Supports	The product was tested for: There is no moving, blinking or scrolling content The documentation was tested for: There is no moving, blinking or scrolling content
2.3.1 Three Flashes or Below Threshold(Level A)	Supports	The product and documentation was tested for: No portion of the screen flickers or flashes with a frequency between 2 Hz and 55 Hz
2.4.1 Bypass Blocks(Level A)	Supports	The product was tested for: Blocks of content are not repeated. Oracle non-Web software products, including bundles and suites of software, do not behave as a set of software programs as the term is defined. Therefore this guideline does not apply. The documentation was tested for: A ‘Skip to Main Content’ link is provided to skip repetitive navigation links at the top of the page. Structure and hierarchy is marked up with Header elements outside of repetitive navigation links WAI-ARIA Landmark elements are used outside of repetitive navigation links
2.4.2 Page Titled(Level A)	Supports	The product was tested for: The name of the software application is meaningful. The documentation was tested for: Pages have a meaningful title specified in the TITLE element
2.4.3 Focus Order(Level A)	Supports with Exceptions	The product was tested for: Logical movement through the focusable component using only the keyboard in an order that follows a meaningful sequence. Exceptions: Bug 29283962 - Initial focus indicator is not showing up on new windows opened, however user can see this focus by clicking tab button. Focus works fine, if user hits tab button after opening any new window. Bug 30071833 - User can not access all elements (devices) and SVG symbols listed on GIS based viewer map, however user can perform most of the actions on these devices using tools provided. user also can not switch between viewer and couple of tools - commissioning tool and assessment tool. The documentation was tested for: Logical movement through the focusable component using only the keyboard in an order that follows a meaningful sequence.
2.4.4 Link Purpose (In Context)(Level A)	Supports with Exceptions	The product was tested for: The text of links and their surrounding paragraph, list, or table cell (with marked up table headers) is sufficient to describe their purpose. Exception: Bug 30066305 - Hyperlink text not read by screen reader in multi line text format in power flow solution details dialog. This is due to a Java bug https://bugs.openjdk.java.net/browse/JDK-6193818 The documentation was tested for: The text of links and their surrounding paragraph, list, or table cell (with marked up table headers) is sufficient to describe their purpose.
2.4.5 Multiple Ways(Level AA)	Supports	The product was tested for: Oracle non-Web software products, including bundles and suites of software, do not behave as a set of software programs as the term is defined. Therefore this guideline does not apply. The documentation was tested for: Pages are contained in a "site map" Pages can be found using the provided "search" function Pages are in a site table of contents Pages are fully inter-linked to each other Page contains controls that enable reaching all pages
2.4.6 Headings and Labels(Level AA)	Supports	The product and documentation was tested for: Headers describe the topic or purpose of the content below them Labels describe the purpose of the associated field
2.4.7 Focus Visible(Level AA)	Supports with Exceptions	The product and documentation was tested for: Visual indication of the location of the focus. Exception: Bug 29283962 - Initial focus indicator is not showing up on new windows opened, however user can see this focus by clicking tab button. Focus works fine, if user hits tab button after opening any new window.
3.1.1 Language of Page(Level A)	Supports with Exceptions	The product and documentation was tested for: Properly set locale/language Exception: Bug 29315383 - No lang attribute found on HTML element in user guide.
3.1.2 Language of Parts(Level AA)	Supports	The product was tested for: Properly set locale/language for text passages that are in a different language than that of the software The documentation was tested for: Proper use of lang attribute for text passages that are in a different language than that of the page
3.2.1 On Focus(Level A)	Supports	The product and documentation was tested for: When an element receives focus, it does not result in a substantial change to the page, an additional change of keyboard focus or the spawning of a pop-up window.
3.2.2 On Input(Level A)	Supports	The product was tested for: Changes in the value of user interface components does not result in a substantial change in the page, an additional change of keyboard focus or the spawning of a pop-up window. The documentation was tested for: Changes in the value of user interface components does not result in a substantial change to the page, an additional change of keyboard focus, or the spawning of a pop-up window In circumstances where changing the value of the components causes a substantial change to the page, an additional change of keyboard focus, or the spawning of a pop-up window, warning is given prior to the user interacting with those user-interface components
3.2.3 Consistent Navigation(Level AA)	Supports	The product was tested for: Oracle non-Web software products, including bundles and suites of software, do not behave as a set of software programs as the term is defined. Therefore this guideline does not apply. The documentation was tested for: Pages that are grouped together into sets with a common navigation mechanism utilize that navigation mechanism in the same fashion, with navigation elements appearing in the same relative order each time
3.2.4 Consistent Identification(Level AA)	Supports	The product and documentation was tested for: Images and controls are used and identified consistently throughout the product.
3.3.1 Error Identification(Level A)	Supports	The product and documentation was tested for : When input errors are detected, they are described to the user in text, including identifying the item where the error occurred.
3.3.2 Labels or Instructions (Level A)	Supports	The product and documentation was tested for: Labels or instructions are provided when the product requires user input.
3.3.3 Error Suggestion (Level AA)	Supports	The product was tested for: Where suggestions for fixing an input error are known, they are provided to the user.
3.3.4 Error Prevention (Legal, Financial, Data)(Level AA)	Supports	The product was tested for: Data is checked for input errors with an opportunity for the user to correct them. The documentation does not allow for changes to data.
4.1.1 Parsing(Level A)	Supports with Exceptions	The product and documentation was tested for: Markup elements have complete start and end tags, are properly nested, do not contain duplicate attributes, and have unique Ids Exception: Bug 29294635 - Access Bridge returning html instead of text. This is due to a Java bug 29954696 .
4.1.2 Name, Role, Value (Level A)	Supports with Exceptions	The Application was tested for: User interface components have a programmatically associated AccessibleName and AccessibleRole as defined by the Java Accessibility API State information, properties, and values are programmatically exposed for user interface components The Documentation was tested for: HTML controls have a programmatically associated name, derived from the appropriate HTML elements and attributes including LABEL, TITLE, SUMMARY, CAPTION, etc. Additional state information is programmatically exposed for HTML controls, such as whether a field is ‘required’. Custom controls have appropriate roles specified using the role attribute Custom controls have a meaningful programmatically exposed name Frames have a meaningful title specified in the title attribute Exceptions: Bug 29315679 - Discernible text missing for some links in user guide Bug 29321211 - Layout table could be confused for a data table by screen reader in user guide

2017 Section 508 Report

Chapter 3: Functional Performance Criteria (FPC)

Criteria	Conformance Level	Remarks and Explanations
302.1 Without Vision	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.2 With Limited Vision	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.3 Without Perception of Color	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.4 Without Hearing	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.5 With Limited Hearing	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.6 Without Speech	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.7 With Limited Manipulation	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.8 With Limited Reach and Strength	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.9 With Limited Language, Cognitive, and Learning Abilities	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.

Chapter 4: Hardware

These criteria are all Not Applicable because the product is not Hardware

Chapter 5: Software

Criteria	Conformance Level	Remarks and Explanations
501.1 Scope - Incorporation of WCAG 2.0 AA	Supports	See the responses in the WCAG 2.0 section of this report.
502 Interoperability with Assistive Technology	Heading cell - no response required	Heading cell - no response required
502.2.1 User Control of Accessibility Features	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.2.2 No Disruption of Accessibility Features	Supports	The product was tested for: Does not disrupt platform accessibility features such as Sticky Keys, High Contrast and Large Fonts
502.3 Accessibility Services	Heading cell - no response required	Heading cell - no response required
502.3.1 Object Information	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.2 Modification of Object Information	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.3 Row, Column, and Headers	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.4 Values	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.5 Modification of Values	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.6 Label Relationships	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.7 Hierarchical Relationships	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.8 Text	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.9 Modification of Text	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.10 List of Actions	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.11 Actions on Objects	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.12 Focus Cursor	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.13 Modification of Focus Cursor	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.14 Event Notification	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.4 Platform Accessibility Features	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
503 Applications	Heading cell - no response required	Heading cell - no response required
503.2 User Preferences	Supports	The product was tested for: Responds to platform settings for color, contrast, font type, font size, and focus cursor
503.3 Alternative User Interfaces	Not Applicable	The product does not have assistive technology features.
503.4 User Controls for Captions and Audio Description	Heading cell - no response required	Heading cell - no response required
503.4.1 Caption Controls	Not Applicable	The product has no multimedia.
503.4.2 Audio Description Controls	Not Applicable	The product has no multimedia.
504 Authoring Tools	Heading cell - no response required	Heading cell - no response required
504.2 Content Creation or Editing	Not Applicable	The product is not an authoring tool.
504.2.1 Preservation of Information Provided for Accessibility in Format Conversion	Not Applicable	The product is not an authoring tool.
504.2.2 PDF Export	Not Applicable	The product is not an authoring tool.
504.3 Prompts	Not Applicable	The product is not an authoring tool.
504.4 Templates	Not Applicable	The product is not an authoring tool.

Chapter 6: Support Documentation and Services

Criteria	Conformance Level	Remarks and Explanations
602 Support Documentation	Heading cell - no response required	Heading cell - no response required
602.2 Accessibility and Compatibility Features	Supports	The product documentation describes: Using NMS with a Screen Reader How to use the application using keyboard controls How to adjust the screen scaling of the application Choosing a high contrast color scheme Accessibility-related documentation can be found at: NMS User Guide, in the Accessibility Information chapter
602.3 Scope - Incorporation of WCAG 2.0 AA	Supports	See the responses in the WCAG 2.0 section of this report.
602.4 Alternate Formats for Non-Electronic Support Documentation	Not Applicable	Documentation is in electronic format.
603 Support Services	Heading cell - no response required	Heading cell - no response required
603.2 Information on Accessibility and Compatibility Features	Supports	Oracle Global Customer Support can provide information about accessibility features of the product.
603.3 Accommodation of Communication Needs	Supports	Oracle customers have access to electronic support through My Oracle Support or by calling Oracle Support at 1.800.223.1711. Hearing-impaired customers in the U.S. who wish to speak to an Oracle Support representative may use a telecommunications relay service (TRS). Information about the TRS is available at http://www.fcc.gov/cgb/consumerfacts/trs.html, and a list of telephone numbers is available at https://www.fcc.gov/general/telecommunications-relay-services-directory. International hearing-impaired customers should use the TRS at +1.605.224.1837. An Oracle Support engineer will respond to technical issues according to the standard service request process.

Oracle Legal Disclaimer

The information above describes this product's ability to support the applicableStandards/Guidelines, subject to Oracle's interpretation of those standards(available at https://www.oracle.com/corporate/accessibility/policy.html#standards-tab) and the remarks in this document. For more information regarding the accessibility status of this product or other Oracle products, see http://www.oracle.com/corporate/accessibility or contact: accessible_ww@oracle.com.

This document is provided for information purposes only and the contents hereof are subject to change without notice. Oracle Corporation does not warrant that this document is error free, nor does it provide any other warranties or conditions, whether expressed orally or implied in law, including implied warranties and conditions of merchantability or fitness for a particular purpose. Oracle Corporation specifically disclaims any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document. Oracle further makes no representation concerning the ability of assistive technologies or other products to interoperate with Oracle products. This document addresses the named product(s) only and not prerequisite products for which Oracle supplies restricted use licenses.