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Oracle Commerce
Move business online and enrich the buying experience with data from your CRM and back-office systems. Oracle Commerce is a unified B2B and B2C ecommerce platform that makes your digital sales channels central to your company’s success by building personalized, online buyer experiences, innovating faster, and boosting sales.
Forrester Names Oracle a Leader for Digital Experience Platforms
In The Forrester Wave™: Digital Experience Platforms, Q3 2021 report, Oracle was one of only four Leaders and received the highest possible score in 19 of the 26 criteria, including Digital Commerce.
Markie Awards Winners Announced!
After receiving hundreds of submissions from around the world, we’re excited to recognize those who provided the best customer experiences of the year.
What's new in Advertising and CX?
Learn how the latest sales innovations can help you realize the full power of AI and machine learning to create relevant customer experiences.
Explore Oracle Commerce
Connect self-service experiences
Deliver complete, self-service digital commerce experiences through any channel while meeting the complexities inherent in B2B sales, integrations, and business models. Scale online revenue quickly and cost effectively.
Features
- Unified commerce, CPQ, subscriptions
- Embedded content
- Personalized buyer interactions
- Powerful insights
- Customer-specific catalogs and pricing
- Account and contact management
- Delegated administration
- Account hierarchies
- Recurring orders
- Approval workflows
- Custom payments
- CX and ERP integrations
Control cross-channel customization
Innovate quickly and deliver personalized, connected experiences with Oracle Commerce. This complete SaaS solution gives you more control to drive customer engagement, sales, and loyalty across all channels.
Features
- Business-user experience management
- Catalog and inventory management
- Search and guided navigation
- Mobile-first
- Multisite, multibusiness model
- Intelligent personalization and merchandising
- API-first, headless
- Unified commerce and content
- Unified direct and wholesale sales
- Increased IT agility
- Intelligence and insights
Easily configure, price, and quote
Get a flexible and scalable pricing and quoting solution. Oracle Configure, Price, Quote (CPQ) supports both B2B and B2C companies who sell all varieties of products and services across direct, indirect, and ecommerce sales channels.
Features
- Self-service ordering
- Intuitive configuration
- Multitier pricing
- Error-free quotes
- Improved margin control
- Dynamic approval workflows
- Professional quotes and proposals
- Subscription ordering
- Flexible, scalable, enterprise-ready
Drive continuous growth through subscriptions
Support recurring relationships and drive continuous growth through subscription pricing models with a modern subscription management platform that integrates both CRM and back-office processes.
Features
- Automatic billing and payments
- Fixed and recurring orders
- Support for various pricing models
- Flexible revenue recognition
- AI-driven analytics
- Comprehensive renewal capabilities
- Subscription-based quotes and orders
- Coverage services management
- Warranties
Dynamically control your content
Support your content marketing initiatives through the creation, review, and management of all your digital assets. Easily publish images, videos, articles, and other content to any channel.
Features
- Universal Asset Hub
- Content augmented with AI and machine learning
- Content collaboration and workflow
- API-first omnichannel delivery
- Taxonomy-driven content personalization
- Smart authoring
- Digital asset management
- Machine-driven tagging
- Content recommendations
- Video streaming
- Enterprise integration with CX apps
Unify customer data and intelligence
Bring together demographic, transactional, and behavioral customer data to deliver more personalized interactions across the entire customer journey.
Features
- Unified customer profile
- Real-time personalization
- Ad channel activation
- Real-time CX
- Identity resolution
- Configuration data models
- Built-in AI
- Martech integration
- Data enrichment
- Actionable customer analytics
Why choose Oracle Commerce
One ecommerce solution for any business model
Boost online sales, create innovative experiences, and support subscription pricing models. Meet the unique demands of your business—regardless the customer type—with a single, flexible ecommerce solution.
Make data your differentiator
Connect ERP and supply chain data to unify every data point across every customer touchpoint. Expand self-service capabilities with Oracle Configure, Price, Quote and bring even the most complex transaction types online.
Build buyer-specific experiences
Use customer data to deliver the right content and products and create personalized buying experiences across all channels.
Innovate and evolve quickly and easily
Address today’s digital commerce challenges. Prepare for tomorrow’s ecommerce opportunities and ever-changing customer needs with an open, connected, and scalable platform—one that takes an API-first approach.
With new ecommerce site, The Vermont Country Store thrives during the pandemic
"We're very pleased with our new ecommerce website. Now we're only limited by our own imagination and creativity."
—Jim Hall
President and CEO, The Vermont Country Store
Oracle Commerce customer successes
Learn why B2B and B2C companies use the ecommerce solution from Oracle to sell more (efficiently) and grow revenue.
How to optimize omnichannel commerce and order fulfillment
Erin Sun, Director of SCM Product Marketing, Oracle, and Shad Stalians, Senior Manager of CX Product Marketing, Oracle
When it comes omnichannel ecommerce, customers expect an effortless ordering experience—from the time they begin searching for the idea of a product to the moment they receive their order. Your success requires adopting new selling strategies using modern ecommerce technologies to enhance the customer experience.
Read the complete postMake every customer interaction matter with responsive selling for commerce
Connect data and processes from all back-office and CRM applications
Oracle Commerce is a unified, end-to-end ecommerce solution that easily integrates with Oracle and non-Oracle ERP, CPQ, content, and supply chain applications to support a variety of selling and business models.
See the benefits of a frictionless, self-service buying experience
Deliver personalized customer purchasing experiences
With the real-time data integration across all customer touchpoints, deliver highly personalized and unique customer shopping experiences.
One ecommerce platform to support any business model
Personalize CX with AI-powered recommendations powered by real-time interactions and customer data. Develop more dynamic relationships that grow recurring revenue with Oracle Subscription Management. Boost online sales and create innovative brand experiences that meet the unique demands of your business—regardless the customer type—with a single, flexible solution.
See what happens when your ecommerce platform supports your business models (PDF)
Launch digital selling channels without long development cycles
Nontechnical business users can control the storefront experience with a code-free, drag-and-drop interface, freeing your technical teams to focus on ecommerce differentiation.
Five ways Oracle Commerce helps businesses navigate change and disruption
Get the latest results with a real-time reporting dashboard
A new, revamped ecommerce reporting dashboard includes key sales and traffic figures from the last 24 hours, broken down hour by hour. Product and promotion sales performance is available for the last 24 hours.
Resources
Release readiness
Get up to speed on the latest releases of Oracle Commerce and ensure that your upgrade is successful. Review the latest features, including the innovations, capability overviews, business benefits, setup considerations, and usage tips.
Overviews and demos
- Video: Oracle Sales and Commerce (1:53)
- Demo: Explore Oracle Sales solutions (1:41)
- Why Oracle Commerce and CPQ Are the Perfect Match (1:55)
- Oracle Commerce demo library
- Oracle Commerce product tours
- Video: Ecommerce Strategies in Retail (3:10)
- Video: Insights to implement new digital strategies in retail (4:18)
Documentation
Oracle offers a wide range of documentation, videos, and tutorials that will help you learn more about Oracle Commerce. You'll find all of these resources and more in the Oracle Help Center.
Additional documentation and tutorials
Develop your CX skills
Oracle University provides a variety of learning solutions to help you build cloud skills, validate expertise, and accelerate adoption. Learn more about the training and certification you can rely on to ensure your organization's success.
Cloud Customer Connect
Cloud Customer Connect is Oracle's premier online cloud community. Specifically designed for peer collaboration, best practice sharing, and to provide needed tools for members so they can keep pace with product strategy. In addition, members are able to provide feedback on sales cloud, marketing cloud, and service cloud solutions—directly to Oracle development.
Additional information:
Oracle Cloud Marketplace
Power transformation with innovative partner applications and services. Find the most comprehensive list of sales cloud, service cloud, and marketing cloud applications in the Oracle Cloud Marketplace.
Consulting and partner services
Ecommerce best practices
Building a successful ecommerce business that grows your sales footprint and keeps your customers coming back is challenging. Knowing the best practices will help you build better buying experiences.
Get started
Request a demo
See what Oracle Commerce can do for you.
Take a tour
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Contact sales
Talk to a team member about Oracle Commerce.