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Oracle Sales Force Automation

Oracle Sales Force Automation helps sellers execute the recommended next best action using machine learning and comprehensive, account-level data. This CRM solution automates and simplifies data entry and uses mobile interactions, giving your sales teams more time to engage with customers and prospective customers.

See how Oracle Sales Force Automation can help you.

Explore Oracle Sales Force Automation

Smart user experience

Eliminate mind-numbing data entry and endless clicks with CRM sales tools that automate administrative tasks so you can focus more time on your customers and closing business.

360-degree customer view

Provide the tools your sales reps need so they can spend more time selling and less time hunting for customer/prospect information. Provide your sales team the complete picture. Augment your customer records with CRM and back-office systems data collected and enriched with verified third-party customer and company data.

Task-based user interface

Make every moment count. Enable your sales teams to take quick actions—complete daily tasks, see upcoming closing opportunities, and immediately accept hot leads.

Searchable workspace

Find actionable intelligence faster through a single, customizable view of accounts, opportunities, leads, and contacts—all aided by high-performance search.

Efficient records management

Easily update appointments and tasks, complete call logs, assign follow-ups, and add contacts through a system that’s fully integrated with popular email solutions (Outlook, Notes, Gmail) and collaboration suites.

Sales/marketing collaboration

Benefit from a holistic view of sales and marketing engagements. View the complete marketing engagement history, add contacts and leads directly to marketing campaigns, and provide feedback on effectiveness and interest.

Visual builder

Leverage Oracle’s visual development environment to rapidly create and deliver custom web and mobile applications that further boost sales productivity and complement Oracle’s core sales cloud solution.


AI-enhanced guided selling and recommendations

Don’t miss out by guessing what actions to take or where to focus. Embedded AI offers strategic recommendations and removes any guesswork to help increase speed and efficiency.

Performance dashboard

Leverage enhanced forecasting accuracy through AI-driven win probability scores—based on customer attributes, pipeline stage, and sales history—for all sales opportunities.

Guided next-best actions

Optimize team efficiency and execution with automated next-step recommendations.

Real-time account signals

Know what’s happening with your accounts. Access and understand real-time data signals from your accounts, ensuring more relevant and engaging business conversations.

Deal acceleration

Fill revenue shortfalls by focusing on the right deals. Easily recalculate your sales pipeline based on the impact that an early close will have on each opportunity.

Account prioritization

Create a faster path to revenue by targeting the best accounts and opportunities using a transparent and easy-to-understand account scoring model.

Total addressable market (TAM) expansion

Expand your total addressable target market and increase your revenue potential with sales force automation tools designed to identify new, best-fit accounts to sell into.


Sales productivity tools

Leverage the tools, systems, and devices that you already use and easily access and update CRM data from these channels:

Oracle Sales Mobile app

Boost productivity while on the go with an actionable home page and a new search experience, plus a biometric login and native device integrations to simplify your daily sales tasks.

Oracle Sales Assistant

Reduce the barriers your sales team faces when accessing critical records. Provide them with a digital assistant to update opportunities, pipeline, appointments, and daily sales tasks with ease—even while on the go.

Integrated email

Eliminate the time needed to switch between CRM and other applications. Without leaving their email application, your sales reps can use their CRM to make quick edits to opportunities, schedule meetings, log notes, and more.

Integrated collaboration

View and update Oracle Sales data in the familiar collaboration tools you already rely on.


Intuitive mobile experience

Use a mobile application that works for you—even when you’re offline—keeping you connected to all the tools and information you need at every stage of the sales process.

Quick and easy access

Stop wasting valuable time accessing your CRM. Scan a QR code, use SSO, or use basic authentication to set up your mobile sales app and log in with face- or touch-ID thereafter. Remove friction and sell faster.

Action-driven home page

Remove any guesswork of what comes next. Access a daily sales briefing to track your pipeline and stay on top of assigned tasks using one, easy-to-navigate tool.

Native integrations

Maximize productivity with a mobile solution that works the way you need it to. Upload documents, scan QR codes, add contacts directly from your phone’s contact list, and import notes with a single touch.

Advanced search

Quickly find what you need for the customer or opportunity at hand. Search across all objects and leverage type-ahead results to answer questions before they are asked.

Offline mode

Gain much needed flexibility and agility in today’s competitive world. View and edit data when no network connection exists and have that data sync automatically once a connection is re-established.


DB Schenker logo

Oracle Sales Force Automation customer successes

Using Oracle Sales, DB Schenker built their first-ever global sales pipeline with 7,000 users in more than 72 countries

Key benefits—sales force automation

Key benefits

Pricing

Oracle Sales & Service Standard edition

Get a complete Sales Force Automation solution plus Incentive Compensation Management, Territory Management and Customer Data Management. Stay connected on high value accounts with the ability to create service requests and share statuses across teams.

Ideal for:
  • Enterprise Sales Teams
  • Incentive Compensation Management
  • Customer Data Management
  • Dedicated B2B Account Teams
Pricing


Oracle Sales & Service Enterprise edition

Take advantage of advanced features like Quota Management, Asset Management, and pre-built connections to Sales Planning, CPQ, Subscriptions and Marketing. Support your channel sales with a full-featured Partner Relationship Management solution. Unify service across a high touch customer experience with personalized advice and contextual knowledge.

Ideal for:
  • Enterprise sales teams
  • Channel sales programs
  • Connected Sales & Marketing
  • Enterprise B2B Customer Service
Pricing

Oracle Sales & Service Premium edition

Access advanced features like Sales Contracts and Business Plans. Tailor the Sales and Service experience with data models, user experiences, and process flows designed specifically for your industry.

Ideal for:
  • Enterprise Sales Teams
  • Enterprise B2B Customer Service
  • Industry-specific use cases
  •  
Pricing

 

For additional pricing information, contact us. Minimum of 10 users.

DECEMBER 2, 2020

Ditch the Clicks and Data Entry for a CRM that Helps Sellers Sell More

Kayleigh Halko, CX Product Strategist, Oracle

Trying to have any sort of meaningful sales conversation based only on static data in your customer relationship management (CRM) is almost impossible. Why? Because the reliability of that data is affected by human error, lack of effort, and/or changing situational context. But this is something you probably already know. Here’s how to change it.

Read the complete post

Featured blogs

View all

Resources

Release Readiness

Release readiness

Get up to speed on the latest releases of Oracle Sales and ensure that your upgrade is successful. Review the latest features, including the innovations, capability overviews, business benefits, setup considerations, and usage tips.

Documentation

Documentation

Oracle offers a wide range of documentation, videos, and tutorials that will help you learn more about Oracle Sales. You'll find all of these resources and more in the Oracle Help Center.

Additional documentation and tutorials

Cloud learning

Develop your Cloud CX skills

Oracle University provides a variety of learning solutions to help you build cloud skills, validate expertise, and accelerate adoption. Learn more about the training and certification you can rely on to ensure your organization's success.

Customer Community

Cloud Customer Connect

Cloud Customer Connect is Oracle's premier online cloud community. Specifically designed for peer collaboration, best practice sharing, and to provide needed tools for members so they can keep pace with product strategy. In addition, members are able to provide feedback on sales cloud, marketing cloud, and service cloud solutions—directly to Oracle development.

Support and Services

CX Cloud Marketplace

Power transformation with innovative partner applications and services. Find the most comprehensive list of sales, service, and marketing cloud applications in the Oracle Cloud Marketplace.

Consulting and partner services

CRM best practices

CRM best practices

A customer relationship management (CRM) system isn’t just one solution; it’s an end-to-end solution that should include sales, service, commerce, and marketing cloud, as well as an AI-enabled customer data platform (CDP) that can combine online, offline, and third-party data sources for a complete, dynamic customer view. To create a CRM solution that your sales reps will use, you need get all the pieces right. That why it’s good to be aware of the best practices.

You may also be interested in…

Oracle Partner Relationship Management

Channel lifecycle management

Sales Planning and Performance Management

Quotas, territories, and incentive compensation

Oracle Adaptive Intelligence for Sales

AI-enabled sales force automation

Oracle B2B Commerce

Self-service ecommerce

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