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Oracle Content and Experience
Oracle Content and Experience is a cloud native content management platform that offers powerful collaboration, workflow management, and machine-learning–based tagging and authoring recommendations to speed content creation time by 20%, reduce search costs by up to 30%, and enforce corporate governance. Developers can rapidly build content-rich sites with ready-to-use templates, or syndicate content to existing web, mobile, digital assistant channels and enterprise apps to deliver exciting and relevant experiences in marketing campaigns.
Get an overview of Oracle Content and Experience.
Oracle Content and Experience features
Universal content hub
One centralized repository
Store all enterprise content and assets – invoices, marketing assets, company files, images, and videos – in one place that is accessible anytime over phone, computer, or tablet.
Rich media support
Creating video assets has never been easier. Simply start a project within Oracle Content and Experience, create or upload media, and collaboratively edit directly on the platform. Adaptive bit-rate video streaming means faster publication on any channel — mobile, web, within an application, or campaigns.
Desktop-to-web synchronization
Work offline or online – changes made to any content are automatically synchronized with the cloud platform, maintaining a single source of truth.
Digital asset management
Real-time collaboration
Collaborate easily with content management tools supporting in-context annotations, flag notifications, document version control, edits rollback, and real-time conversations.
Built-in workflow automation
Accelerate content creation and publication processes with content automation workflows for planning, approvals, publishing, and translation.
Analytics and governance
Capture interaction metrics on digital assets and apply those insights to further improve content and optimize user engagement. Enforce role-based permission controls over specific assets and folders for proper governance.
Enterprise integration
Integration with existing repositories
Make fast connections to content repositories like Microsoft OneDrive, Google Drive, DropBox, and Oracle WebCenter for unified content management across existing investments.
REST architecture framework
Use REST APIs to publish content within existing business applications or rapidly create new content-rich applications.
Pre-built Oracle CX apps integration
Leverage a single content repository across all Oracle Cloud CX apps—Marketing, Commerce, Sales, and Service—for end-to-end customer experience management. Connectors are also available for third-party CRM systems to support a heterogeneous environment.
Smart content and personalization
Smart tagging
Improve content discoverability and reduce search costs by 30% with tagging and content classification based on machine learning (ML).
Content recommendations
Create more relevant content faster using ML-assisted content recommendations that are based on context, metadata, and project tags.
Audience profile matching
Personalize customer experiences with an ML-attribution model that matches content to specific audience based on their profile data.
Omni-channel delivery
Modern developer tools
Accelerate development of content-rich applications with agile modern tools like React, Angular, or any other JavaScript framework.
Content service APIs
Create content once and publish on multiple channels such as web, mobile, Digital Assistant, applications, and marketing systems, using REST API services for content delivery.
Built-in site builder
Quickly create sites and web pages from prebuilt, customizable templates with minimal IT assistance. Leverage underlying content hub to populate pages with fresh content.
Turning Point saves lives with Oracle Content and Experience
Oracle gave us the ability to engage with patients immediately and rapidly build local microsites in order to reduce wait time for appointments from four weeks to two days. We were also able to offer relevant materials and appointment services across our primary and local well-being sites, even mobile clinics. In a year, we have been able to get over 5,000 referrals access to health services a lot quicker than ever before.Amarijit Dhillon, Chief Information Officer, Turning Point
Oracle Content and Experience use cases
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Cloud-based digital asset management
Spend less time searching for what you need and more time building personalized experiences using a unified, cloud-based content management system to effectively create, manage, and distribute digital assets.
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Omnichannel content delivery
Deliver consistent experiences for customers and publish up-to-date content on any channel, including web, mobile apps, messaging/chat platforms, as well as within business applications.
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Develop microsites rapidly
Launch sites and pages in minutes using business-friendly drag-and-drop interface that eliminates reliance on IT teams.
Quickstart Guide to Oracle Content and Experience as a Headless CMS
With features that run the gamut from traditional content management service (CMS)— layout management, site templating, and in-context preview—to more unusual characteristics, such as smart content and document storage, Oracle Content and Experience is an enterprise-grade CMS and intelligent content platform that is well positioned to serve a variety of content management needs.
Read the complete postResources
Documentation
Oracle offers a wide range of documentation, E-books, trainings and tutorials that will help you learn more about Oracle Content and Experience. You'll find all these resources and more in the documentation page
Additional Resources
Customer community
Oracle Content and Experience’s online community helps members keep pace with product strategy, and provides a solution feedback channel directly to Oracle development. Within this community, members benefit by leveraging the collective knowledge of Oracle customers and product experts.
Training and certifications
Preparing to earn WebCenter Portal Certifications will teach you how to implement a solution that gives a single point of access, with self-service application dashboards. Earning this specific credential signals to managers, peers and potential employers that you have expertise in delivering this maximum value enterprise solution.
Oracle buys Sauce Video
On April 27, 2020, Oracle completed the acquisition of Sauce Video, a video content creation and sourcing solution that allows companies to collaborate with their employees, customers, and fans to create digital video content.
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