Oracle Cloud Infrastructure (OCI) Language is a new AI service for performing sophisticated text analysis at scale. With pre-trained models built in, developers don’t need machine learning expertise to build sentiment analysis, key-phrase extraction, text classification, named entity recognitions and more into their applications.
OCI Language identifies the language of your text from more than 75 languages. It also automatically recognizes at least 18 entity types including the names of people, locations, products, and organizations.
Analyze mood or tone of the text with APIs that help extract the sentiment of individual aspects in the text. OCI Language classifies results as positive, negative, and neutral sentiments with a confidence score.
Identify and classify textual content into more than 600 categories. Use state-of-the-art natural language processing to identify the most salient key phrases in your documents.
OCI Language upholds customer privacy with language models that do not store any data for training, debugging, or other purposes. In addition, you can use OCI Language to identify any potential personally identifiable information (PII) to protect your own customer’s privacy.
OCI Language is a versatile service that can be called via REST APIs, seven different SDKs (including Python, C#, and Java), or the OCI command line. Developers can easily deploy a scalable language service without having data science or ML expertise.
Explore how customers perceive your brand, extract sentiments about specific areas of interests, and identify your customers’ top frustrations to address them early on.
Track the topics most discussed in social media or in your support knowledge base and prioritize responses based on critical areas of interest.
Extract named entities from your customer feedback to identify people, products, and organizations mentioned.
Identify frustrated customers in real time and let your most experienced agents help them.
Automatically extract key phrases from support tickets in order to find tickets that deal with similar issues or topics.
Automatically detect the language and route your support tickets to the agent that speaks it.
Comply with regulations such as GDPR by identifying PII from your data so that you can redact it before publishing.
Develop your OCI Language capabilities with up to 5,000 free transactions every month.
Number of transactions |
Price |
Tier limit |
0–5,000 |
Free
|
5,000 transactions |
Every 1,000 transactions after the first 5,000 | per 1,000 transactions |
None |
Oracle is announcing the general availability Oracle Cloud Infrastructure (OCI) Language, which allows customers to uncover insights in unstructured text using natural language processing (NLP). Developers can integrate pretrained NLP capabilities into applications, without needing data scientists to create customized models.
Perform NLP tasks like detecting languages, extracting key elements, classifying intent, detecting the sentiment, etc., with a few simple steps.
Learn more about Oracle Cloud Infrastructure Language and the exciting features that come with the service.