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Oracle Partner Relationship Management provides a branded partner portal where channel managers and partners can collaborate, share and manage leads, register deals, and create quotes. This integrated solution offers a complete, connected partner experience and helps businesses grow their partner sales channels to increase revenue.
Onboard and manage partners to create a complete, connected network that helps you grow and manage your partner sales at scale.
Develop custom portals where channel managers and partners can collaborate on lead-to-quote management, business planning, request-to-claim workflows, and more.
Offer a flexible partner portal for personalized channel management and a branded user interface. Your brand matters, whether it’s you or a partner representing it.
Understand and optimize your partner’s performance in a complex and evolving environment. Oracle offers your channel managers a complete view into partner performance and overall channel program performance.
Increase results with a complete set of tools from onboarding to joint marketing collateral to end-to-end lead management, deal registration, and opportunity and quote processes.
Access and leverage analytics to intelligently adjust your partner strategy and execution. Collect and provide feedback on customer experience (CX) and channel performance across all your partners.
Recruit, score, assess, and onboard new partners easily. Once onboarded, deliver approved cobranded marketing material to partners to drive better results. Because time to result is critical for brands and partners alike.
Create a win-win relationship between you and your partners. Collaborate with partners to create efficient, mutually beneficial channel programs.
Proper partner management means always finding new partners to build upon your previous success. Oracle makes it easy to recruit and onboard new partners.
Evaluate and determine the best partners to drive the business results you require and desire. Successful partner managers understand the need for constant monitoring and results evaluation.
Channel setup and administration will always be a necessary piece of a successful partner strategy. Easily assign managers, delegate partner sellers administrative tasks, and create and assign territories.
Easily approve good partners, initiate onboarding tasks and deliver brand, process, and training content all from a single interface. Onboard new partners quickly and improve the overall time to productivity.
Collaborate on plans, provide market development funds (MDF), and approve MDF requests. Identify top performers with connected business intelligence tools, evaluate MDF spend versus return, and assess and revamp compensation plans.
Align your partner plans to your business goals. Collaborate with your partners to define plans for key accounts, top products, and joint marketing initiatives.
Approve, disburse, and track the ROI of market development funds.
Help customers discover the right partner with the customer-facing partner finder.
Survey customers to assess how well partners represent your brand. Get insights on areas for improvement.
Improve the entire lead-to-order management process for partners. Provide the tools for them to claim, qualify, and convert leads, create quotes, and capture orders more efficiently.
Seamlessly pass along marketing qualified leads with engagement intelligence, or assign new leads for partners to qualify and claim.
Facilitate deal registration and approvals, track progress of partner opportunities, and help advance stalled deals.
Provide partners with AI-driven win-probability scores, next-best actions, account prioritization, and smart talking points.
Empower channel partners to configure and create accurate quotes, and approve them quickly.
Enable simple, intuitive order capture for resellers and distributors.
Provide your partners with the tools needed to provide excellent, on-brand customer service support to joint customers.
Let your partners troubleshoot on behalf of their customers with consistent access to knowledge articles.
Expose service history to partners so they are better prepared to engage and serve customers.
Increase customer satisfaction by enabling partners to log service requests on behalf of customers, and collaborate with you for quick resolutions.
Improve partner satisfaction by allowing partners to log service requests to get help with their own deals, processes, or technical issues.
Optimize your partner program and overall ROI by identifying your top performing partners with connected business intelligence tools, evaluating MDF spend versus return, and assessing and revamping compensation plans.
Identify top performing partners with connected business intelligence.
Understand your marketing development investments by evaluating spend versus return, sales speed and execution, and end customer satisfaction with all of your partners.
Actively manage partner incentives for optimal results. Present partner earnings transparently, evaluate and revamp compensation plans, and reward top performers to incentivize the behaviors that support your business goals.
Better understand which partners are satisfied with your partner program and which should have your focus for improvement. Easily survey partners to assess overall satisfaction and map steps for improvement.
With Partner Relationship Management, resellers can request support, share leads, and register deals.
Connected customer intelligence gives your partners and channel managers a complete customer view so that they can make informed decisions.
Recruit, onboard, retain, and incentivize the best partners. Use data and intelligence to grow your business and deliver the best experience.
Simplify partner engagement with fully integrated lead management, sales, quoting, and customer service support.
Oracle Partner Relationship Management provides sales, service, compensation, and delegated administration capabilities to channel partners.
Many additional services available. For pricing information, contact us.
Annie Calfo, Product Marketing Manager, Oracle Advertising and CX
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Oracle offers a wide range of documentation, videos, and tutorials that will help you learn more about Oracle Partner Relationship Management. You'll find all of these resources and more in the Oracle Help Center.
Oracle University provides a variety of learning solutions to help you build cloud skills, validate expertise, and accelerate adoption. Learn more about the training and certification you can rely on to ensure your organization's success.
Cloud Customer Connect is Oracle's premier online cloud community. Specifically designed for peer collaboration, best practice sharing, and to provide needed tools for members so they can keep pace with product strategy. In addition, members are able to provide feedback on sales cloud, marketing cloud, and service cloud solutions—directly to Oracle development.
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A customer relationship management (CRM) system isn’t just one solution; it’s an end-to-end solution that should include sales cloud, service cloud, commerce cloud, and marketing cloud, as well as an AI-enabled customer data platform (CDP) that can combine online, offline, and third-party data sources for a complete, dynamic customer view. To create a CRM solution that your sales reps will use, you need get all the pieces right. That why it’s good to be aware of the best practices.
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