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Simphony Essentials Point of Sale

Training for Table Service

Simphony Essentials has been built from the ground up to be easy to use, easy to learn, and easy to manage for table service restaurants. On this page, you will find a collection of videos that showcase the Essentials experience for each critical role on your team. If you’d rather speak with a Simphony Essentials product expert, request a personalized tour today.

Take the Simphony Essentials Tour

When tuned for table service restaurants, Simphony Essentials provides speed of service for dine-in customers, while also helping improve efficiency and customer engagement. To learn more about Simphony Essentials for Table Service Restaurants, begin by watching the tour.

Training Curriculums

Using the tabs below, select the curriculum that matches your role. Please share this page with your teammates and ask them to view the curriculum that is right for their role. It is recommended that managers watch the Server Series curriculum as well.

Sign In

Learn how to sign into the Workstation. (1:09)

Assign and Unassign Cash Drawers

Learn how to assign and unassign a cash drawer to employees. (1:24)

Begin a Table or Check

Learn how to begin a table or check. (1:16)

Pickup a Check

Learn how to pick up a check that is already open. (1:36)

Begin a Future Order

Learn how to begin an order that will fire at a designed time in the future. (1:29)

Condiment Orderer

Learn how to use the condiment orderer to customize a customer’s order. (1:29)

Edit Table

Learn how to edit the amount of customers at a table. (1:22)

Edit Seat

Learn how to edit the seat that a customer is assigned. (2:20)

Change Check Name

Learn how to change a customer’s check name. (2:20)

Reorder Items

Learn how to reorder items. (1:16)

Split Check

Learn how to split a check into multiple checks. (1:49)

Fire Now

Learn how to send menu items to the kitchen for production that was previously held. (1:01)

Barcode Entry

Learn how to manually enter a barcode to add an item to a guest check. (1:25)

Void Item

Learn how to void an item from a check. (1:20)

Void Check

Learn how to void an entire check. (1:03)

Use Equal Payment Key

Learn how to use the equal payment feature. (1:32)

Transaction Return

Learn how to return an entire transaction. (1:16)

Cancel Transaction

Learn how to cancel a transaction. (0:59)

Add or Transfer Check

Learn how to transfer a check to another employee. (1:18)

Auto Block Transfer Checks

Learn how to transfer a group of checks from one employee to another. (0:57)

Adjust Closed Check

Learn how to look up and adjust a closed check. (1:11)

Closed Check

Learn how to look up and reprint a closed check. (0:48)

Reprint Previously Closed Check

Learn how to reprint the last check that was closed. (0:50)

Update Your Database

Learn how to update your workstation’s database. (0:43)

Reload Your Database

Learn how to reload your workstation’s database. (0:47)

Redirect Your Order Device

Learn how to redirect an order device to another device. (0:52)

Edit Training Status

Learn how to place an employee into training mode. (1:06)

Edit Menu Item Price

Learn how to edit a menu item price from the workstation. (1:02)

Edit Menu Item Availability

Learn how to edit the availability of menu items. (1:26)

Edit Guest Check Header and Trailer

Learn how to edit a guest check header or trailer from the workstation. (1:26)

Edit Customer Receipt Header

Learn how to edit a customer receipt header directly from the workstation. (1:22)

Copy Menu Item

Learn how to copy a menu item from the workstation. (1:24)

Assign or Edit Employee ID

Learn how to edit an employee ID directly from the workstation. (0:56)

Edit Barcode

Learn how to edit a barcode from the workstation. (1:04)

Close Application

Learn how to close the Essentials application. (1:07)

Change SLU Name

Learn how to change the name of a SLU in Enterprise Management Console. (3:34)

Change Style of Service

Learn how to change the style of service on a workstation. (2:51)

Change Tender Priority and Quick Keys

Learn how to adjust tender button priorities and quick key placement. (3:12)

Enabling Editing of Configuration on the Workstation

Learn how to enable the ability to edit configuration from the workstation. (3:34)

Property Management Console

Learn how to use Property Management Console. (10:41)

Explore More Simphony Essentials Training

Quick Service Restaurants

Quick Service Restaurants

When tuned for quick service restaurants, Simphony Essentials is optimized to allow for rapid order intake with quick menu item identification. This allows customers to get their order quickly and the restaurant to cater to more customers, faster.

Bars and Pubs

Bars and Pubs

When tuned for bars and pubs, Simphony Essentials provides fast service in a busy bar environment. The focus is on ensuring that bartenders and servers can identify menu items quickly and focus on customer service.

Online Documentation

Online Documentation

Visit our Help Center to read Simphony Essentials documentation on POS functions, managers procedures, gestures, payments, reports, and more.

Have Questions? We’re Here to Help.

If you are interested in engaging with product experts as well as other customers, visit the Oracle Food and Beverage Community. If you need more help, My Oracle Support is also available, allowing you to search our knowledge base, submit support tickets, or get live help.