Sep 13, 2021 | 6 p.m.–7:30 p.m. CST
Location: Loews Chicago Hotel, 455 North Park Drive, Chicago, IL 60611
The art of creating impactful customer experiences may seem abstract and circumstantial, though it is truly a science. From identifying and collecting customer signal data, to organizing and responding to those signals, organizations can create a blueprint of how they can best adapt their customer interactions to meet and exceed expectations. This blueprint enables organizations to scale highly engaging customer experiences across every interaction and create meaningful and lasting relationships with their customers.
While discussing the science of service behind CX, we’ll enjoy a unique mixology experience presented by the Loew’s team.