Oracle Customer Spotlight Series

At Chipotle, integrity and authenticity drive business transformation

Tuesday, October 12, 2021 | Original broadcast

Customer Spotlight on Chipotle (33:54)

Chipotle advances sustainability and growth with Oracle Fusion Cloud ERP and SCM

Chipotle advances sustainability and growth with Oracle Cloud ERP and SCM

High animal welfare standards, goals for purchasing local produce, restaurants with no freezers or can openers: Chipotle’s decision to sustainably source fresh food puts heavy demands on its supply chain. When combined with a growth plan for 2021 that projects 3,000 restaurants serving over a million customers daily, Chipotle was quickly outgrowing its on-premises enterprise resource planning (ERP) and supply chain management (SCM) systems. To accurately forecast demand, plan inventory, and stock the right ingredients for all its restaurants, Chipotle chose Oracle Cloud ERP and SCM applications.

Oracle’s financial forecasting and supply chain tools provide us with more visibility into what is coming. We can maintain our growth because we are prepared for the future.

Jamie McConnell Vice President and Controller, Chipotle

Flexible, powerful, and built on industry best practices, Oracle Cloud ERP was implemented in collaboration with PwC in just seven months during the heart of the pandemic. With these cloud-based apps, Chipotle has been able to

  • Modernize its back-office systems
  • Integrate financial planning and supply chain
  • Significantly boost digital sales

Join the leadership team driving digital transformation at Chipotle to learn how technology supports the company’s mission to serve food with integrity.

Featured speakers

Curt Garner
Curt Garner Chief Technology Officer, Chipotle

Curt Garner is the Chief Technology Officer for Chipotle Mexican Grill. Mr. Garner joined Chipotle in November 2015 and has been instrumental in developing Chipotle’s digital platform and the integration of technology across the organization as well as ensuring data security. Mr. Garner’s leadership has secured global recognition for Chipotle’s platforms including the award-winning Chipotle app and the brand’s loyalty program, Chipotle Rewards. In 2020, Mr. Garner was named to the CIO Hall of Fame.

Carlos Londono
Carlos Londono Vice President, Supply Chain, Chipotle

Carlos Londono is currently Vice President and Head of Supply Chain for Chipotle Mexican Grill. In this role Carlos is responsible for all aspects of supply chain including direct and indirect procurement, logistics, planning and continuous improvement.

Before Chipotle, Carlos was the global Vice President of Supply Chain for Owens-Illinois Inc. (O-I) headquartered in Perrysburg, Ohio. O-I is a $6 Billion global manufacturing company that specializes in glass container products for industries such as food, beverages, and pharmaceuticals. It is the world's largest manufacturer of glass containers. O-I, its affiliates, or licensees make approximately one out of every two glass containers in the world. In his role at O-I, Carlos was responsible for optimizing Procurement, Logistics and Supply Chain planning and execution for Europe, North America, Latin America and Asia Pacific. This includes managing a complex array of products and customers in a global value chain.

Before O-I, Carlos led the Coffee, Tea, Food and Merchandising supply chain area for Starbucks Coffee Company in Seattle. While at Starbucks, Carlos led numerous improvement initiatives in the integrated value network and developed world-class supply chain capabilities for these business units. Some examples include expanding the food business segment throughout North America while increasing coffee and tea distribution networks globally. Carlos was instrumental in the integration of acquisitions like Tazo, Teavana, La Boulange and Evolution Fresh. He developed the Starbucks consumer packaged goods supply chain in the U.S. and Canada and implemented the Integrated Business Planning Process.

Prior to his Starbucks role, Carlos led the integrated supply chain planning functions at Kraft Heinz Company and was responsible for developing their core supply chain capabilities and global strategy.

Carlos received his industrial engineering degree from Universidad Eafit in Medellín, Colombia, and his MBA from Wake Forest University in North Carolina. He is fluent in Spanish, English, German, and Mandarin.

Jamie McConnell
Jamie McConnell Vice President, Controller, Chipotle

Jamie McConnell joined Chipotle in 2018 and is the Vice President, Controller. She leads Chipotle’s Controllership organization responsible for corporate accounting, financial reporting, tax, internal audit, and accounting shared services. Mrs. McConnell ensures appropriate accounting under Generally Accepted Accounting Principles and Securities and Exchange Commission requirements and effective internal controls over financial reporting.

Before joining Chipotle, she held various financial leadership positions with Allergan, Rent-a-Center, and Aviation Capital Group. She also spent six years with Deloitte serving most recently as an audit manager.

Mrs. McConnell earned a bachelor’s degree in accounting from the University of Southern California and is a certified public accountant.

With special guests

Oracle Fusion Cloud was Chipotle's One-Stop Shop (8:56)

Jamie McConnell dives into how Chipotle successfully implemented Oracle Fusion Cloud in just eight months.

Chipotle's Partnership with PwC (2:04)

Hear how the Chipotle, PwC, and Oracle trio worked together to get Chipotle on Oracle Fusion Cloud on time and within budget.

Utilizing Oracle Cloud to Cultivate a Better World (11:52)

Carlos Londono, Chipotle's Vice President and Head of Supply Chain, discusses how Chipotle uses Oracle Fusion Cloud to cultivate a better world by delivering the best ingredients to their restaurants.

Chipotle's Digital Transformation (8:24)

Hear from Curt Garner on how implementation on Oracle Fusion Cloud allowed Chipotle to support rapid growth and changing business in a highly competitive industry.