Oracle Cloud CX
Virtual Summit

Boost your CX know-how by watching this on-demand series of free virtual events. Hear from industry thought leaders, product experts, and global companies as they share their stories, experiences, and expertise. Oracle CX customers—including Dow Jones, Frontier Airlines, Motorola, and Ricoh—present real-life successes and lessons learned, while Oracle executives product experts share the latest updates and a glimpse of what’s next for CX.

Check back periodically as we announce the dates of future summits.

Watch on-demand sessions

Why attend an Oracle CX Virtual Summit?

Listen to inspiring leaders and learn about the future of CX technology. Discover how to create better customer experiences that amplify your performance and make a strong impact by:

  • Innovating with new technologies
  • Leveraging data and analytics to unlock key customer insights
  • Reducing costs and driving revenue

Highlights


  • Learn from Oracle Cloud CX visionaries and industry experts
  • Hear success stories directly from customers themselves
  • Identify actionable steps to get your business started on the path to CX success
  • Take advantage of on-demand resources available after the program

Calendar of events

November 9, 2020
The Future of CX with Larry Ellison/ Responsive Selling in the Experience Economy
Watch on-demand
September 17, 2020
Intelligent Service in the Experience Economy
Watch on-demand
August 6, 2020
Personalized Marketing in the Experience Economy
Watch on-demand

 

On-Demand Videos

The Future of CX with Larry Ellison/ Responsive Selling in the Experience Economy —November 9, 2020


The Future of CX (44:12)

Larry Ellison, Chairman of the Board and Chief Technology Officer, Oracle

Rob Tarkoff, Executive Vice President, Oracle CX and Data Cloud, Oracle


The shift to digital selling at Ricoh (20:49)

Samantha Mohr, Vice President, Inside Sales, Ricoh

Katrina Gosek, Vice President, CX Product Strategy, Oracle


Women in Leadership Panel: Optimizing Online Experiences to Address Accelerating Change (17:59)

Lisa Joy Rosner, Senior Vice President, Brand and Content Marketing, Oracle

Susan Andreeff, Senior Manager and Agile Product Manager, Digital Commerce, Motorola Solutions

Susan Fisher, Senior Manager of Global CRM and CPQ Platform Development, Hyster-Yale Group


Buying Signals and the Future of Sales and Commerce (26:20)

Katrina Gosek, Vice President, CX Product Strategy, Oracle

Kamyar Seradjfar, Vice President, CX Sales Product Management, Oracle

Ian Davis, Vice President, CX Commerce Product Management, Oracle


Visualize Your Path to Sales Excellence (16:56)

Michelle Brusyo, Director, CX Sales Product Strategy, Oracle

Douglas Wise, Product Marketing Manager, CX Sales, Oracle


Visualize Your Path to Digital Commerce Excellence (23:08)

Jeri Kelley, Director, CX Commerce Product Strategy, Oracle

Shad Stalians, Senior Product Marketing Manager, CX Commerce, Oracle

 

Intelligent Service in the Experience Economy—September 17, 2020


Mastering Customer Signals in the Experience Economy (24:33)

Rob Tarkoff, Executive Vice President, Oracle CX and Data Cloud


Service Signals and the Impact of the Experience Economy (25:50)

Chris McGugan, Senior Vice President, Oracle CX Service

Jeff Wartgow, Vice President, Product Management, Oracle


Visualize Your Path to Service Excellence (22:57)

Shawn Myers, Director of Oracle CX Product Marketing, Oracle

Danette Beal, Senior Product Manager for CX Service, Oracle


Visualize Your Path to Field Service Excellence (42:30)

Pradeep Atluri, Vice President, Information Strategy and Technology, Badger Daylighting

John Ranalli, Principal Product Manager, Oracle

Alice Park, CX Global GTM, Oracle

Lisa Joy Rosner, Senior Vice President of Brand and Content Marketing, Oracle

Jeff Wartgow, Vice President, Product Management, Oracle

Personalized Marketing in the Experience Economy—August 6, 2020


Mastering Customer Signals in the Experience Economy (21:49)

Rob Tarkoff, Executive Vice President, Oracle CX and Data Cloud


Matching the Pace of Customer Change (21:39)

Shashi Seth, Senior Vice President, Oracle CX Marketing

Holly Simmons, Vice President, Oracle CX Marketing and CX Unity


Visualize Your Path to B2B Marketing Excellence (43:14)

Rossa Shanks, CMO, Dow Jones

Lisa Joy Rosner, Senior Vice President of Brand and Content Marketing, Oracle

Andrea Tucker, Director of Product Marketing, Oracle


Visualize Your Path to B2C Marketing Excellence (39:07)

Tyri Squyres, Vice President of Marketing, FRONTIER Airlines

Bryan Finfrock, Director of Product Marketing, Oracle

Angela Wells, Senior Director, CX Customer Advocacy, Oracle