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Boost your CX know-how with this series of free virtual events. Hear from industry thought leaders, Oracle customers, and product experts as they share real-life stories, experiences, and expertise. Catch a glimpse of what the future holds for CX.
Analysts, experts, and customers share their insights and experiences for succeeding in today???s B2B sales and ecommerce world. Hear the latest trends, including the rise of virtual sales, and learn the strategies needed to keep your business on top.
Learn how to simplify the personalization process and use resources more efficiently and effectively from special guest Rusty Warner of Forrester and also experts from Sleep Number, TIGI Americas, and Dow Jones.
Learn how mobile apps, chatbots, virtual services, multiple data sources, and AI can help deliver a frictionless customer experience (CX) across various channels to drive long-term loyalty.
Learn how digitizing end-to-end service processes can help deliver high-value interactions that drive customer satisfaction, efficiency, and revenue.
Communications service providers have the potential to capitalize on the promise of 5G and the Experience Economy. The future belongs to those that deliver winning customer experiences.
Hear inspiration from leading marketing leaders in EMEA as they share successes and lessons learned on how to respond faster to customer signals, be more agile in the face of change, and deliver real-time experiences.
To make every customer interaction matter, organizations must listen to customers and rethink how to market, sell, and provide service across all touchpoints. Learn how 2020 has taught CX leaders to be resilient in the face of change.
Today, service managers must meet customer expectations and reduce costs while managing remote teams and employee safety. Learn how new digital technologies and access to data can help your service organization evolve to address new requirements.
Whether you market to consumers or businesses, personalized experiences based on data can produce loyal customers. Learn how marketing innovations from Oracle can help B2B and B2C companies evolve to meet rising customer expectations.