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Perfect Delivery: The New Rules for Survival, Innovation, and Growth

Perfect deliveries require precise coordination of suppliers, distribution, and transportation. Yet, frequent disruptions make timely fulfillment challenging. Join us to learn how streamlining the order-to-fulfillment process achieves perfect delivery, improves customer loyalty, and reduces costs.

Register for the March 16 event in your region

Oracle ERP Summit: SCM Perfect Delivery

Pursuing the perfect delivery

Consistent, on-time order delivery is the benchmark for high customer satisfaction. But disruptions such as trade wars and port closures challenge companies to orchestrate and fulfill orders to meet rising customer expectations. Oracle cloud applications for order management and logistics build resilience and agility into the order-to-fulfill process. Join Oracle customers, analysts, and industry thought leaders to hear best practices and lessons learned in the pursuit of a perfect delivery.


Agenda subject to change

Times shown in

Introduction and Welcome

Tramontina Takes a Cut at Culinary Arts Order Management

A global manufacturer and distributor of culinary products, Tramontina is a trusted partner to its big box retail customers. They value Tramotina’s ability to efficiently, accurately, and rapidly process large order volumes, fulfill orders, and drop-ship directly to consumers. With insight into data, Tramontina also proactively forecasts demand, manages inventory levels, and avoids stockouts. Learn how scalable, modern, cloud-based order management and supply chain management solutions from Oracle enable Tramontina to deliver customer satisfaction.

DP World Accelerates Digitization of Logistics and Trade with a Unified Cloud Suite

A rapidly growing company, DP World operates 128 logistics businesses—including 90 terminals and ports—in more than 60 countries. The company revamped its patchworked, disparate back office and operational systems to a unified, global suite in the cloud. By integrating all its supply chain processes onto Oracle Cloud Logistics, DP World can rapidly open new facilities and integrate acquisitions, resulting in accelerated customer onboarding, reduced transportation spend, and increased customer satisfaction.

  • Mohamed Absar

    Chief of Staff for Logistics and Technology, DP World

How to Achieve Perfect Delivery

ARC Advisory Group is the leading technology research and advisory firm for industry, infrastructure, and cities. By providing in-depth coverage of operational and engineering technologies as well as strategic market research, ARC helps clients find answers to complex problems. In this session, industry thought leader Chris Cunnane discusses business trends affecting the order-to-fulfillment process and perfect deliveries.

  • Chris Cunnane

    Research Director, Supply Chain Management, ARC Advisory Group

Next Steps to Achieving Perfect Delivery

Event speakers

Mohamed Absar
Mohamed Absar Chief of Staff for Logistics and Technology, DP World

Mohamed Absar is a certified Project Management Professional who has been with the DP World family since 2000 and has driven and delivered multiple strategic projects for the group. Currently, he is working as the Head of Projects Solutions and Chief of Staff for Group Technology Division, with the aim of leveraging DP World’s globally connected network of ports and free-trade zones, so DP World can be a trusted partner to streamline end-to-end information flow and cargo movement and drastically improve BCO’s experience.

In the past, Mohamed has led projects on back office standardization and infrastructure consolidation, rolling out CRM, OTM, GTM, IoT and various technology solutions across DP World in various countries.

Because of his industry experience and his expertise in project management, Mohamed has been a key player in developing strategy for acquisitions and managing post-acquisition integration with DP World network and has worked closely with business units in implementing the strategic objectives of the organization.

In his previous roles, he has worked as Project Manager for Dubai Custom Reform and Modernization Program, MIRSAL and as Program Manager for Ports, Customs and FreeZone Corporation. Mohamed holds a Masters in Computers from University of Madras.

Chris Cunnane
Chris Cunnane Research Director, Supply Chain Management, ARC Advisory Group

Chris’ key areas of research include transportation management systems, omni-channel logistics and fulfillment, business analytics, and retail technology. He is also a contributing writer for Logistics Viewpoints.

Prior to joining ARC, Chris was a senior analyst at Aberdeen Group covering retail and hospitality technology. He also has years of experience in the retail and wholesale industries in a number of sales, marketing, inventory management, and customer service roles.

Marcelo de Matheus
Marcelo de Matheus Chief Information Officer, Tramontina USA, Inc.

Marcelo de Matheus is the CIO of Tramontina USA, overseeing Information Technology strategy, architecture and implementation. He has more than 25 years of IT experience, including 17 years in executive positions leading IT organizations in global companies. He earned a degree of Data Processing Technology and an MBA degree with a focus in Corporate Business Management.

Roberta Gewehr
Roberta Gewehr Senior Marketing Manager, Tramontina USA, Inc.

Roberta`s journey in marketing has been fueled with an unrelenting passion for people and different cultures. She has worked in many different countries – giving her the opportunity to work with people around the world to grow her career in marketing campaigns worldwide.

She has more than 15 years of Marketing experience, and is the Senior Marketing Manager of Tramontina USA, responsible for Marketing and Customer Service. With a focus on the US market, she is helping Tramontina to show consumers how they can enjoy special moments cooking with the family and improving their daily routine at home with amazing high-quality products.

Matt Leonard
Matt Leonard Reporter, Supply Chain Dive

Matt Leonard is a reporter at Supply Chain Dive. Prior to joining the team, he was a reporter for GCN and FCW where he covered government IT, specifically artificial intelligence and automation. He has also spent time at The Smithfield Times, The Commonwealth Times and The Denver Post. He is a graduate of Virginia Commonwealth University where he majored in journalism and minored in political science; he is currently attending American University to receive a graduate certificate in data science.