Why Oracle?

Benefits

• Oracle's comprehensive and integrated software helps you improve your ability to cross-sell and upsell by centralizing customer information
• Oracle CX Cloud solutions enhance the customer experience across all channels
• Oracle delivers a range of market-leading Java runtimes for use across servers, desktops mobile, TV, Java Card, and other embedded devices
• Oracle's broad portfolio of industry-leading tools enable developers and designers to deploy secure, scalable services with rich client-side interfaces to almost any network-connected device
• Oracle’s complete, coengineered product portfolio delivers outstanding performance, simplified management, and cost-saving efficiencies

Optimize Sales and Marketing

Optimize Sales and Marketing in the Cloud

• Drive solution-based selling through innovative bundling of licenses and services
• Leverage the software upgrade process to drive effective upsell and cross-sell
• Identify target white-space markets by segmenting customers on the basis of software license and usage

Ensure Perfect Ordering

Ensure Perfect Ordering, Fulfillment, and Revenue Recognition in the Cloud

• Capture license and service orders across multiple channels
• Configure licenses and services into customer-specific solutions and invoice customers using contract-based pricing

Deliver Superior Customer Service and Support

Deliver Superior Customer Service and Support in the Cloud

• Obtain a complete view of the customer that integrates licenses and services with usage and support
• Deliver superior service based on up-to-the-minute customer-license profile
• Deploy the right technical and functional resources at the right time during the software lifecycle