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It’s the data revolution. And customers need to trust the safety and ethics of the data you handle in order to optimise their CX.
Discover how Kenya Airways implemented AI technologies to deliver targeted, automated, and personal CX for marketing success.
Read our research report to learn how trustworthy data means greater insights and faster, better, quality contact with customers.
Our experts discuss how data must be safeguarded to provide reliable insights and better CX.
Learn how Certified Origins is using cloud technology to safeguard the data integrity at the heart of its brand.
Learn how Japan’s NIED uses cloud data for safe, secure access. Even in a crisis.
Trend Micro has seen its marketing engagement rates increase by 63% since it began using Oracle Cloud, dramatically increasing customer retention rates and creating deeper relationships.
Juniper Networks has gained insights and transformed its customer experience since it began using Oracle Cloud, bringing customers closer and helping accelerate their business.
Tidebuy.com has seen increases in its email response rates, website traffic, and conversion rates since using Oracle Cloud, gaining deeper insight into customer preferences and requirements.
Hong Kong Arts Festival is using Oracle Marketing Cloud to attract more members to events that fit their interests, helping enrich the lives of thousands in the city.
Only 39% of CMOs are confident in their company’s data ethics. Find out how marketers must promote data ethics and security.
Big data brings opportunity and responsibility. Find out how marketers can take control of their data use and security.
A data breach can have catastrophic consequences. Get ahead and secure your data for your brand.
By using chatbots, human interaction can fall by up to 70%. But a bad experience loses customers. CMOs must ensure data is safe and secure.
Data permissions head in the right direction for effective marketing. CMOs must ensure the data doesn’t let them down.
Smart CMOs work with IT to secure all customer touchpoints and ensure there’s no data breach that could destroy brand value.
Allow your business to stand out from the competition by delivering legendary experiences to your customers. Connect the customer journey and accelerate transformation with the help of Oracle CX.
Today’s customers demand new experiences driven by personalized channels and choices. Each customer journey is unique, but you need to ensure each experience is seamless and personalized. Leverage best-of-breed CX solutions by channel or bring them together into a connected engagement through data, behavioral intelligence, and experiences across all lines of business.
Learn why more marketers trust Oracle to deliver exceptional results.
Oracle Commerce offers everything retailers, brands, and B2B companies need to innovate and grow.
Go beyond sales automation with a comprehensive set of sales solutions and a connected CX platform.
Deliver connected experiences through organic channels, knowledge-driven interactions, and automation.
Accelerate business transformation with solutions built specifically for your industry.
Transform Your Business Faster and Easier
Deploy State-of-the-Art Technologies
Deliver Unforgettable Customer Experiences
Remove complexity to accelerate business transformation. Oracle CX Cloud is a complete solution that helps you simplify IT infrastructure and operations for efficiency, speed, and savings.
Be the first to leverage technology innovation and provide state-of-the-art customer experiences. Oracle CX solutions include ready-to-go innovations—including AI, the Internet of Things (IoT), chatbots, and data solutions—that help you to accelerate the adoption of new channels, devices, data sources, and intelligence capabilities. Deploy these innovative solutions even faster with the prepackaged applications available through Oracle Cloud Marketplace.
Deliver memorable experiences that always exceed expectations and capture lifelong devotion to your brand. With a streamlined IT infrastructure and innovation, you can deliver deeply personalized and contextual experiences to every customer, every time.
Explore how different industries and organizations are modernizing for the experience economy with these resources and case studies.