Neary all industries are moving to service-oriented business models that usually include subscription-based services. To make the transition, you need to change to the way you work, manufacture, sell, and service—all of which requires a multidisciplinary approach. Oracle’s connected solutions for “anything as a service” provide the specialized capabilities you need, while helping you take a holistic approach to new operating and revenue models.
Increase revenues by enabling new service-oriented business models, including subscriptions. Provide the best, flexible price and conditions at any time for each customer for potentially complex bundles.
Engage customers with an excellent experience to improve usage and consumption. Shape customer intimacy, to simplify relationships, prevent churn, and increase retention and renewals.
Optimize and streamline service operations, from planning and logistics to execution. Optimize cost of service to preserve and improve margins. Increase asset uptime through predictive maintenance, reduce cost of quality, and increase field service productivity.
Reduce operation costs, automating invoicing processes for recurrent revenue streams based on usage and consumption. Provide a real-time view of financial and operational KPIs to constantly check the profitability of the business model.
Monitor and service assets and products in the field
Delight your customers with Service Cloud
The end of ownership is here
An omnichannel solution for tomorrow's order-to-cash challenges
Improve order accuracy and shorten sales cycles
Gain the agility and insights you need to outperform
Learn how to support today’s business models with the right technology. In partnership with Oracle and KPMG, Ventana Research shares a new report on how revenue-generating leaders and their teams can stay ahead of customer expectations.
Connect business processes to reach your full revenue potential with Oracle’s revenue transformation solution. See how you can establish and accurately manage sales targets, sell any combination of products and services on a subscription basis, and provide global visibility into your sales performance and revenue reporting.
For high-tech and manufacturing companies, service goes far beyond the call center. You need to manage the service lifecycle, predict and prevent downtime, improve efficiency, and grow service-related revenue. Find out how Oracle’s pre-integrated solution helps you connect customers, service teams, and assets, improving customer and employee satisfaction.