Why We’re Intensely Focused on OHIP: Integration is Everything

Fabricio Titiro, Sr. Director of Marketing, Director of Product Management, Hospitality Partnerships

Expect the unexpected.

If there’s one lesson to take away from 2020, that’s it. And the best way to navigate change is to embrace technology that can adapt for it.

That’s why we’re always working on OHIP.

Launched late last year, Oracle Hospitality Integration Platform allows partners and vendors to connect to our OPERA Cloud PMS, giving them unimpeded access to the data and functionality within it for faster product development. OHIP represents a reinvention of Oracle’s integration model, literally “changing the way the game is played”: OHIP enables innovations that improve operations and elevate guest experience and makes them available in a matter of days and weeks rather than months and years.

How does OHIP work?

n the past, partners couldn’t even begin an integration without engaging Oracle Consulting for guidance. But with OHIP, every integration is now a self-service experience. Users simply register for OHIP and they can immediately take advantage of every capability on their own, without assistance, because of the platform’s intuitive design. Another distinctive OHIP benefit is its creation of two-way integrations, meaning data can be “pushed” as well as “pulled,” leading to near real-time access to information via a model REST architecture. OHIP amplifies the power of OPERA Cloud by enhancing its ability to incorporate best-of-breed solutions, regardless of origin, which is essential for tackling ever-changing business scenarios.

Here are some of the latest OHIP highlights and a preview of coming developments:

  • More than 3,400 API capabilities are available to OHIP early adopters. This is unprecedented in our industry, and it underscores our commitment to an open architecture. Everything that can be done in the OPERA Cloud UI is available as an API. To provide greater context, all the functionality offered by OXI, OWS, and KIOSK combined equals roughly 400 capabilities; OHIP delivers nearly 10 times that amount.
  • Released a customer-focused developer portal with single sign-on (SSO) capabilities with OPERA Cloud. The benefit: Oracle customers can use their OPERA account to access OHIP without having to login again.
  • Provided Postman Collections with pre-built sample calls for common processes such as digital check-in and check-out, and room selections. Postman Collections, along with our responsive API docs, provide all the tools needed to pursue integrations at the speed of light.
  • Launched self-registration at shop.oracle.com to access OHIP
  • Provided access to OPERA Cloud “sandbox,” which is available to any partner connected to OHIP. (For more information about the sandbox, send inquiries to: hgbu_integrations_provisioning_grp@oracle.com)
  • Introduced a Slack-based community with 24/7 collaboration for OHIP early adopters, accelerating their onboarding process and reducing time to market

In addition, we’ll soon offer enhanced API analytics dashboards in the developer portals to provide greater insight about API consumption. OHIP users will be able to view information regarding how APIs are being used, which would be helpful in refining applications. We’re also preparing for the release of a two-way, push-based API for business events. A WebSocket based API, it will allow users to subscribe to any OPERA business event via the OHIP developer portal. Using a provided SDK, users can connect to our API and have events streamed.

Our goal for engineering the evolution of OHIP is simple: We want to build a road that will connect innovation with those who need it. To navigate an altered marketplace, it’s clear that innovation is critical for recovery, and partnership is critical for innovation.

Oracle Hospitality brings over 40 years of experience in providing technology solutions to independent hoteliers, global and regional chains, gaming, and cruise lines. Our cloud-based, mobile-enabled solutions for property management point-of-sale,distribution, and reporting and analytics lower IT costs and maximize business agility. Oracle Hospitality’s OPERA is recognized globally as the leading property management platform and offers open APIs to serve as a platform for industry innovation.

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