Oracle cloud drives hotel industry automation and efficiency with new integrations

Louise Casamento, Sr. Director of Marketing, Oracle Hospitality and Food and Beverage| June 21, 2023

The hospitality industry has undergone a technological makeover in the last several years, as customers now desire contactless, high-tech experiences. To help hoteliers of all sizes deliver personalized guest experiences, maximize profitability, and encourage loyalty, the Oracle Hospitality Integration Platform (OHIP) continues to offer a record number of new integrations for OPERA Cloud Property Management System (PMS). With 175% growth in new integrations in the last 12 months alone, we have eclipsed 700 partners who have built or are actively building OPERA Cloud integrations, making Oracle’s library one of the largest in the hospitality industry.

“The hospitality industry is highly competitive, and to stay ahead of the competition it’s crucial to offer guests the personalized experiences and convenience they seek,” Alex Alt, senior vice president and general manager, Oracle Hospitality. “By continuing to invest in the Oracle Hospitality Integration Platform (OHIP) hoteliers have a wide range of integrations they can select from to meet travelers' evolving expectations. These new integrations will help brands stay ahead of the competition, attract more guests, and increase revenue and customer loyalty.”

New Oracle Hospitality Integration Platform member integrations available on Oracle Cloud Marketplace include:

  • BEONx: maximizes hotel profitability by offering automated, integrated, and digital solutions that can help optimize costs and revenue generation, as well as guest retention figures using AI and machine learning technology.
  • Canary Technologies: provides guest management and Payment Card Industry (PCI) compliant payment solutions, helping hoteliers increase revenue, reduce fraud and chargebacks, and enhance the guest experience with guest messaging, contactless check-in, contactless checkout, and digital authorizations.
  • Gtriip’s Trevo: uses deep-learning technology to verify guest identities and help enable a truly touchless guest experience by powering faster, easier self check-in experiences.
  • HOPR by RoomChecking: streamlines communications between housekeeping, maintenance, the front office, and the rest of a hotel’s staff with built-in workflows that help track guest reservations, room statuses, housekeeping statuses, and everything in between on one centralized platform.
  • IDeaS: helps hotels reach new levels of profitability by delivering scientific pricing, rate availability and overbooking decisions at the room type and rate code level to drive optimal revenue performance across segments.
  • Laundris: provides hospitality properties and vendors an AI-powered inventory management platform. A member of the NetSuite Accelerator, Laundris leverages Oracle NetSuite to automate financial processes, gain insights based on real-time data from across its business, and ultimately help reduce operational expenses.
  • OTA Insight: offers hoteliers and revenue managers with a suite of revenue management solutions to make smarter revenue, distribution, and marketing outcomes.
  • P3: helps hoteliers create a customized booking engine that can lead to higher conversation rates and increase in direct revenue.
  • Revinate Guest Data Platform: allows brands to nurture reservation inquiries, inspire previous guests to return, and convert guests who started but never finished them to return to the website and book their stay.
  • Vega I.T.: streamlines the guest booking to checkout process, maximizing sales, reducing costs and enhancing the guest experience.
  • VenueLytics: reduces front desk requests through the use of AI and data analytics, allowing hotel staff members to more quickly address guest concerns while increasing revenue and net promoter score (NPS).
  • VICAS by Samsotech: provides powerful Passport/ID card scanning, reading, and authentication to help hotels address security and regulatory issues.