VPAT® Version 2.3 - April 2019
The Oracle Content and Experience (OCE) web user interface provides a browser based view into the Oracle Content and Experience Cloud.
Document content is organized within the service in a folder hierarchy, and the user interface provides a Windows Explorer style navigation paradigm. There is also a correspondingly similar search mechanism for finding content directly. Search results are listed in the same files and folders view. The product provides a document viewer that shows images of the document pages and a thumbnail view for faster navigation. However, the viewer is really just an image of the document and as such isn't read out by a screen reader. Therefore users should use the download feature to view the file in the the native application on their desktop.
One of the primary focuses of the product is collaboration. User can share their folders and files with other members of their tenant as well as the general public. Users can also participate in conversations about stand alone topics or about a particular file or folder. In order to post and reply within a conversation a user should be aware of the following:
There is also place for users to set basic preferences about how the system operates for them and a place where users can find installation packages for the Oracle Content and Experience desktop and mobile applications
Users with the role of an administrator also have access to similar configurations as the user preferences but they are settings at the tenant admin level.
This VPAT does not cover the following product areas:
Oracle's policy is to design, develop and test both products and documentation to be accessible. The recommended styles of testing for accessibility include: (i) algorithmic automated tests, (ii) human judgement tests such as tool-assisted tests, visual inspection and manual operation, and (iii) testing with assistive technology by people with and without disabilities. Additional information about Oracle's accessibility program is available on http://www.oracle.com/corporate/accessibility/index.html
This report covers the degree of conformance for the following accessibility standard/guideline:
Standard/Guideline | Included In Report |
---|---|
Web Content Accessibility Guidelines 2.1 | Level A - Yes Level AA - Yes Level AAA - No |
Revised Section 508 standards published January 18, 2017 and corrected January 22, 2018 | Yes |
The terms used in the Conformance Level information are defined as follows:
Table 1 also documents conformance with:
Note: When reporting on conformance with the WCAG 2.1 Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.1 Conformance Requirements.
Criteria | Conformance Level | Remarks and Explanations |
---|---|---|
1.1.1 Non-text Content (Level A) | Supports | The product was tested for:
The online help was tested for:
|
1.2.1 Audio-only and Video-only (Prerecorded) (Level A) | Supports | The product was tested for
The online help was tested for:
|
1.2.2 Captions (Prerecorded) (Level A) | Supports | The product was tested for:
The online help was tested for:
|
1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A) | Supports | The product was tested for:
The online help was tested for
|
1.2.4 Captions (Live) (Level AA) | Supports | The product was tested for:
The online help was tested for:
|
1.2.5 Audio Description (Prerecorded) (Level AA) | Supports | The product was tested for
The product was tested for
|
1.3.1 Info and Relationships (Level A) | Partially Supports | The product was tested for:
The online help was tested for:
Exceptions:
|
1.3.2 Meaningful Sequence(Level A) | Supports | The product was tested for:
The online help was tested for:
|
1.3.3 Sensory Characteristics(Level A) | Supports | The product was tested for
The online help was tested for:
|
1.3.4 Orientation (Level AA) | Supports | The product was tested for:
The online help was tested for:
|
1.3.5 Identify Input Purpose (Level AA) | Supports | The product was tested for:
The online help was tested for:
|
1.4.1 Use of Color(Level A) | Supports | The product was tested for:
The online help was tested for:
|
1.4.2 Audio Control(Level A) | Supports | The product was tested for:
The online help was tested for:
|
1.4.3 Contrast (Minimum) (Level AA) | Supports | The product was tested for:
The online help was tested for:
|
1.4.4 Resize text(Level AA) | Supports | The product was tested for:
The online help was tested for:
|
1.4.5 Images of Text(Level AA) | Supports | The product was tested for:
The online help was tested for:
|
1.4.10 Reflow (Level AA) | Supports | The product was tested for:
The online help was tested for:
|
1.4.11 Non-text Contrast (Level AA) | Supports | The product was tested for:
The online help was tested for:
|
1.4.12 Text Spacing (Level AA) | Supports | The product was tested for:
The online help was tested for:
|
1.4.13 Content on Hover or Focus (Level AA) | Supports | The product was tested for:
The online help was tested for:
|
2.1.1 Keyboard(Level A) | Partially Supports | The product was tested for:
The online help was tested for:
Exceptions:
|
2.1.2 No Keyboard Trap (Level A) | Supports | The product was tested for:
The online help was tested for:
|
2.1.4 Character Key Shortcuts (Level A) | Supports | The product was tested for:
The online help was tested for:
|
2.2.1 Timing Adjustable(Level A) | Supports | The product was tested for :
Oracle Content and Experience has a standard 8 hour authentication token validity period which will force a user to re-login after 8 hours. This is considered an essential activity as per Oracle Cloud security guidelines. There are no other time limits used. The online help was tested for:
|
2.2.2 Pause, Stop, Hide (Level A) | Supports | The product was tested for:
The online help was tested for:
|
2.3.1 Three Flashes or Below Threshold(Level A) | Supports | The product was tested for:
The online help was tested for:
|
2.4.1 Bypass Blocks(Level A) | Supports | The product was tested for:
The online help was tested for:
|
2.4.2 Page Titled(Level A) | Supports | The product was tested for:
The online help was tested for:
|
2.4.3 Focus Order(Level A) | Partially Supports | The product was tested for:
The online help was tested for:
Exceptions:
|
2.4.4 Link Purpose (In Context)(Level A) | Supports | The product was tested for:
The online help was tested for:
|
2.4.5 Multiple Ways(Level AA) | Supports | The product was tested for
The online help was tested for:
|
2.4.6 Headings and Labels(Level AA) | Supports | The product was tested for:
The online help was tested for:
Exceptions
|
2.4.7 Focus Visible(Level AA) | Partially Supports | The product was tested for:
The online help was tested for:
Exceptions:
|
2.5.1 Pointer Gestures (Level A) | Supports | The product was tested for:
The online hellp was tested for:
|
2.5.2 Pointer Cancellation (Level A) | Supports | The product was tested for:
The online help was tested for:
|
2.5.3 Label in Name (Level A) | Supports | The product has been tested for:
The online help has been tested for:
|
2.5.4 Motion Actuation (Level A) | Supports | The product was tested for:
The online help was tested for:
|
3.1.1 Language of Page(Level A) | Supports | The product was tested for:
The online help was tested for:
|
3.1.2 Language of Parts(Level AA) | Supports | The product was tested for:
The online help was tested for:
|
3.2.1 On Focus(Level A) | Partially Supports | The product was tested for:
The online help was tested for:
Exceptions:
|
3.2.2 On Input(Level A) | Partially Supports | The product was tested for:
The online help was tested for:
Exceptions
|
3.2.3 Consistent Navigation(Level AA) | Partially Supports | The product was tested for:
The online help was tested for:
Exception:
|
3.2.4 Consistent Identification(Level AA) | Supports | The product was tested for:
The online help was tested for:
|
3.3.1 Error Identification(Level A) | Supports | The product was tested for:
The online help was tested for:
|
3.3.2 Labels or Instructions (Level A) | Supports | The product was tested for:
The online help was tested for:
|
3.3.3 Error Suggestion (Level AA) | Supports | The product was tested for:
The online help was tested for:
|
3.3.4 Error Prevention (Legal, Financial, Data)(Level AA) | Supports | The product was tested for:
The online help was tested for:
|
4.1.1 Parsing(Level A) | Supports | The product was tested for:
The online help was tested for:
|
4.1.2 Name, Role, Value (Level A) | Partially Supports | The product was tested for:
The online help was tested for:
Exceptions:
|
4.1.3 Status Messages (Level AA) | Supports | The product was tested for:
The online was tested for:
|
Criteria | Conformance Level | Remarks and Explanations |
---|---|---|
302.1 Without Vision | Not Applicable | The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards. |
302.2 With Limited Vision | Not Applicable | The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards. |
302.3 Without Perception of Color | Not Applicable | The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards. |
302.4 Without Hearing | Not Applicable | The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards. |
302.5 With Limited Hearing | Not Applicable | The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards. |
302.6 Without Speech | Not Applicable | The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards. |
302.7 With Limited Manipulation | Not Applicable | The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards. |
302.8 With Limited Reach and Strength | Not Applicable | The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards. |
302.9 With Limited Language, Cognitive, and Learning Abilities | Not Applicable | The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards. |
These criteria are all Not Applicable because the product is not Hardware
Criteria | Conformance Level | Remarks and Explanations |
---|---|---|
501.1 Scope - Incorporation of WCAG 2.0 AA | Supports | See the responses in the WCAG 2.0 section of this report. |
 502 Interoperability with Assistive Technology | Heading cell - no response required | Heading cell - no response required |
502.2.1 User Control of Accessibility Features | Not Applicable | The product is not a platform or does not have access to platform accessibility features. |
502.2.2 No Disruption of Accessibility Features | Not Applicable | The product is designed to be isolated from the underlying platform. |
 502.3 Accessibility Services | Heading cell - no response required | Heading cell - no response required |
502.3.1 Object Information | Not Applicable | The product is not a platform or does not have access to platform accessibility features. |
502.3.2 Modification of Object Information | Not Applicable | The product is not a platform or does not have access to platform accessibility features. |
502.3.3 Row, Column, and Headers | Not Applicable | The product is not a platform or does not have access to platform accessibility features. |
502.3.4 Values | Not Applicable | The product is not a platform or does not have access to platform accessibility features. |
502.3.5 Modification of Values | Not Applicable | The product is not a platform or does not have access to platform accessibility features. |
502.3.6 Label Relationships | Not Applicable | The product is not a platform or does not have access to platform accessibility features. |
502.3.7 Hierarchical Relationships | Not Applicable | The product is not a platform or does not have access to platform accessibility features. |
502.3.8 Text | Not Applicable | The product is not a platform or does not have access to platform accessibility features. |
502.3.9 Modification of Text | Not Applicable | The product is not a platform or does not have access to platform accessibility features. |
502.3.10 List of Actions | Not Applicable | The product is not a platform or does not have access to platform accessibility features. |
502.3.11 Actions on Objects | Not Applicable | The product is not a platform or does not have access to platform accessibility features. |
502.3.12 Focus Cursor | Not Applicable | The product is not a platform or does not have access to platform accessibility features. |
502.3.13 Modification of Focus Cursor | Not Applicable | The product is not a platform or does not have access to platform accessibility features. |
502.3.14 Event Notification | Not Applicable | The product is not a platform or does not have access to platform accessibility features. |
502.4 Platform Accessibility Features | Not Applicable | The product is not a platform or does not have access to platform accessibility features. |
 503 Applications | Heading cell - no response required | Heading cell - no response required |
503.2 User Preferences | Not Applicable | The product is designed to be isolated from the underlying platform. |
503.3 Alternative User Interfaces | Not Applicable | The product does not have assistive technology features. |
 503.4 User Controls for Captions and Audio Description | Heading cell - no response required | Heading cell - no response required |
503.4.1 Caption Controls | Supports | The product was tested for:
|
503.4.2 Audio Description Controls | Supports | The product was tested for:
|
 504 Authoring Tools | Heading cell - no response required | Heading cell - no response required |
504.2 Content Creation or Editing | Supports | The product allows people to author content items that can be published to a site or an application. See the responses in the WCAG 2.0 section of this report. |
504.2.1 Preservation of Information Provided for Accessibility in Format Conversion | Not Applicable | The content item authoring features does not convert formats. |
504.2.2 PDF Export | Not Applicable | The product does not export to PDF. |
504.3 Prompts | Not Supported | The product does not prompt authors to create content that conforms to Level A or Level AA Success Criteria and Conformance Requirements in WCAG 2.0 (Bug 26909458). |
504.4 Templates | Not Applicable | This component does not provide templates for content creation. |
Criteria | Conformance Level | Remarks and Explanations |
---|---|---|
 602 Support Documentation | Heading cell - no response required | Heading cell - no response required |
602.2 Accessibility and Compatibility Features | Supports | Accessibility-related documentation can be found at: https://docs.oracle.com/en/cloud/get-started/subscriptions-cloud/accessibility/oracle-content-and-experience-cloud-accessibility.html |
602.3 Scope - Incorporation of WCAG 2.0 AA | Supports | See the responses in the WCAG 2.0 section of this report. |
602.4 Alternate Formats for Non-Electronic Support Documentation | Not Applicable | Product documentation is in electronic format. |
 603 Support Services | Heading cell - no response required | Heading cell - no response required |
603.2 Information on Accessibility and Compatibility Features | Supports | Oracle Global Customer Support can provide information about accessibility features of the product. |
603.3 Accommodation of Communication Needs | Supports | Oracle customers have access to electronic support through My Oracle Support or by calling Oracle Support at 1.800.223.1711. Hearing-impaired customers in the U.S. who wish to speak to an Oracle Support representative may use a telecommunications relay service (TRS). Information about the TRS is available at http://www.fcc.gov/cgb/consumerfacts/trs.html, and a list of telephone numbers is available at https://www.fcc.gov/general/telecommunications-relay-services-directory. International hearing-impaired customers should use the TRS at +1.605.224.1837. An Oracle Support engineer will respond to technical issues according to the standard service request process. |
The information above describes this product's ability to support the applicableStandards/Guidelines, subject to Oracle's interpretation of those standards(available at https://www.oracle.com/corporate/accessibility/policy.html#standards-tab) and the remarks in this document. For more information regarding the accessibility status of this product or other Oracle products, see http://www.oracle.com/corporate/accessibility or contact: accessible_ww@oracle.com.
This document is provided for information purposes only and the contents hereof are subject to change without notice. Oracle Corporation does not warrant that this document is error free, nor does it provide any other warranties or conditions, whether expressed orally or implied in law, including implied warranties and conditions of merchantability or fitness for a particular purpose. Oracle Corporation specifically disclaims any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document. Oracle further makes no representation concerning the ability of assistive technologies or other products to interoperate with Oracle products. This document addresses the named product(s) only and not prerequisite products for which Oracle supplies restricted use licenses.