Oracle Accessibility Conformance Report

VPAT® Version 2.3 - April 2019

Name of Product:

Oracle Retail Store Operations Cloud Service 23.1.101

Product Description:

This mobile application is used by Store employees to conduct operations within stores

Receive from warehouse, store or supplier
Ship to warehouse, store, supplier or customer
Count stock,
Stock shelves
Adjust inventory
Fulfil customer orders

Date:

27-Apr-2023

Contact Information:

accessible_ww@oracle.com

Notes:

Training and materials provided by OU (Oracle University) and the RLS (Retail Learning Service) are excluded from this ACR.

Dependent Products

This product interacts with or is built with the other Oracle products listedin this section. Click below to view information about the accessibility ofthese dependent products. Products listed are the versions available at thetime of publication of this document; newer documents may be available that supersedethese versions.

Mobile Application Framework 2.6.0.0.0

Evaluation Methods Used:

Oracle's policy is to design, develop and test both products and documentation to be accessible. The recommended styles of testing for accessibility include: (i) algorithmic automated tests, (ii) human judgement tests such as tool-assisted tests, visual inspection and manual operation, and (iii) testing with assistive technology by people with and without disabilities. Additional information about Oracle's accessibility program is available on http://www.oracle.com/corporate/accessibility/index.html

Accessibility Standards/Guidelines

This report covers the degree of conformance for the following accessibility standard/guideline:

Standard/Guideline	Included In Report
Web Content Accessibility Guidelines 2.1	Level A - Yes Level AA - Yes Level AAA - No
Revised Section 508 standards published January 18, 2017 and corrected January 22, 2018	Yes

Terms

The terms used in the Conformance Level information are defined as follows:

Supports: The functionality of the product has at least one method that meets the criteria without known defects or meets with equivalent facilitation.
Partially Supports: Some functionality of the product does not meet the criteria.
Does Not Support: Majority of functionality of the product does not meet the criteria.
Not Applicable: The criteria are not relevant to the product.

WCAG 2.1 Report

Table 1 also documents conformance with:

Section 508: Chapter 5 - 501.1 Scope, 504.2 Content Creation or Editing, and Chapter 6 - 602.3 Electronic Support Documentation

Note: When reporting on conformance with the WCAG 2.1 Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.1 Conformance Requirements.

Table 1: WCAG Conformance Criteria

Criteria	Conformance Level	Remarks and Explanations
1.1.1 Non-text Content (Level A)	Supports	Oracle Retail Store Operations Cloud Service(SOCS) product was tested on iOS for : Images that convey information have meaningful alternative text using the UIAccessibility Label attribute and are marked with the Image trait Controls have an associated name Non-text characters are not used or have meaningful alternative text CAPTCHAs are not used Oracle Retail Store Operations Cloud Service(SOCS) product was tested on Android for : Images that convey information such as ImageView and ImageButton objects have meaningful alternative text using the android:contentDescription XML attribute for static elements and the setContentDescription() method for dynamic elements. Controls have an associated name Non-text characters are not used or have meaningful alternative text CAPTCHAs are not used Documentation was tested for Images that convey information have meaningful alternative text using ALT. Controls have an associated name. There is no time-based media. Non-text characters are not used or have meaningful alternative text. CAPTCHAs are not used.
1.2.1 Audio-only and Video-only (Prerecorded) (Level A)	Not Applicable	The product has no multimedia.
1.2.2 Captions (Prerecorded) (Level A)	Not Applicable	The product has no multimedia.
1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)	Not Applicable	The product has no multimedia.
1.2.4 Captions (Live) (Level AA)	Not Applicable	The product has no multimedia.
1.2.5 Audio Description (Prerecorded) (Level AA)	Not Applicable	The product has no multimedia.
1.3.1 Info and Relationships (Level A)	Partially Supports	Oracle Retail Store Operations Cloud Service(SOCS) product in iOS was tested for: User interface component labels are associated with the fields they are labeling through use of the label's text as the Label trait of the labeled field Headings are marked as such using the accessibility Heading attribute Tables are contained in a Table component Exceptions: In Item look up, Info screens, reader does not read data as expected . BUG-31836700 Manage Delivery Bay Item Detail - Item and Description labels missing & qty label misread. Bug 35274621 Manage Delivery Bay - Item and Description labels missing & QTY label issue. Bug 35274671 Oracle Retail Store Operations Cloud Service(SOCS) product in Android was tested for: User interface component labels are associated with the fields they are labeling Headings are marked as such using the accessibilityHeading attribute, documented here: https://developer.android.com/reference/android/R.attr#accessibilityHeading Tables are contained in a Table component Exceptions: In Item look up, Info screens, reader does not read data as expected . BUG-31836700 Screen reader does not read the value selected from drop down list but reads only the lablel of the field. BUG-28450182 Documentation was tested for User interface component labels are associated with the fields they are labeling. List markup is used for marking up lists. Table markup is used for marking up data tables, including row and column headers and table captions/summaries where appropriate. Data tables specify SUMMARY or CAPTION. Layout tables use appropriate markup. Groups of components are marked up with their description. Style sheets are used only to change the layout and presentation on the screen.
1.3.2 Meaningful Sequence(Level A)	Supports	Oracle Retail Store Operations Cloud Service(SOCS) product was tested in iOS for: The platform's built-in Assistive Technologies (AT - VoiceOver or TalkBack) reading/presentation sequence matches the logical reading sequence Oracle Retail Store Operations Cloud Service(SOCS) product was tested in Android for: The platform's built-in Assistive Technologies (AT - VoiceOver or TalkBack) reading/presentation sequence matches the logical reading sequence Oracle Retail Store Operations Cloud Service(SOCS) documentation were tested for: The sequence of elements in the DOM matches a logical reading sequence.
1.3.3 Sensory Characteristics(Level A)	Supports	Oracle Retail Store Operations Cloud Service(SOCS) product and documentation were tested for: Instructions provided do not refer to things solely based on their sensory characteristics such as shape, size, visual location, orientation, color, or sound Instructions provided which refer to graphics included a reference to the text alternative of the graphic
1.3.4 Orientation (Level AA)	Supports	Oracle Retail Store Operations Cloud Service(SOCS) product and documentation were tested for: Text is displayed in both device orientations without loss of functionality or visibility of the text
1.3.5 Identify Input Purpose (Level AA)	Not Applicable	Oracle Retail Store Operations Cloud Service(SOCS) product and documentation were tested for: There are no text fields that collect information about the user.
1.4.1 Use of Color(Level A)	Supports	Oracle Retail Store Operations Cloud Service(SOCS) product and documentation were tested for: Information conveyed by color is available in alternative formats, such as shape, text, font weight Information conveyed by color has a contrast ratio of at least 3:1
1.4.2 Audio Control(Level A)	Not Applicable	The product has no multimedia.
1.4.3 Contrast (Minimum) (Level AA)	Supports	Oracle Retail Store Operations Cloud Service(SOCS) product and documentation were tested for: Large-scale text and images of large-scale text have a contrast ratio of at least 3:1 Other text and images of text have a contrast ratio of at least 4.5:1
1.4.4 Resize text(Level AA)	Supports	Oracle Retail Store Operations Cloud Service(SOCS) product and documentation were tested for: Text can be resized up to 200% without loss of content or functionality
1.4.5 Images of Text(Level AA)	Not Applicable	Oracle Retail Store Operations Cloud Service(SOCS) product and documentation were tested for: Images of text are not used
1.4.10 Reflow (Level AA)	Supports	Oracle Retail Store Operations Cloud Service(SOCS) product was tested for: Due to mobile devices not supporting reflow, this criteria is always met. Documentation was tested for: Text information reflows so that only one direction of scrolling is required while at 400% zoom.
1.4.11 Non-text Contrast (Level AA)	Partially Supports	Oracle Retail Store Operations Cloud Service(SOCS) product and documentation were tested for: Non-text items have a contrast ratio of at least 3:1 Exceptions: Icons on Scan bar, Right arrow in prompt messages, Bar graph in item lookup screen, Check boxes in search criteria screens, Mandatory asterisk mark does not have minimum required contrast ratio of 3:1. BUG-31846880
1.4.12 Text Spacing (Level AA)	Supports	Oracle Retail Store Operations Cloud Service(SOCS) product was tested for: The product does not have content implemented using markup languages that support editing the text style properties in this criteria. Documentation was tested for: When the following attributes and no others are modified there is no loss in functionality or content: Line height (line spacing) to at least 1.5 times the font size. Spacing following paragraphs to at least 2 times the font size. Letter spacing (tracking) to at least 0.12 times the font size. Word spacing to at least 0.16 times the font size.
1.4.13 Content on Hover or Focus (Level AA)	Not Applicable	Oracle Retail Store Operations Cloud Service(SOCS) product and documentation were tested for: There is no content that appears on hover or focus.
2.1.1 Keyboard(Level A)	Supports	Oracle Retail Store Operations Cloud Service(SOCS) product and documentation were tested for: Ability to perform functions from the keyboard. Logical movement of focus through the controls using the appropriate platform-specific technique for this, e.g. swiping on touch devices with the built-in screen reader. Proper operation of unique keystrokes, including those listed in the product documentation
2.1.2 No Keyboard Trap (Level A)	Supports	Oracle Retail Store Operations Cloud Service(SOCS) product and documentation were tested for: Movement of focus through controls only using the keyboard, with no "keyboard trap" that prevents focus from moving away from any control using the appropriate platform-specific technique for focus movement, e.g. via commands to the built-in AT of touch devices
2.1.4 Character Key Shortcuts (Level A)	Not Applicable	Oracle Retail Store Operations Cloud Service(SOCS) product and documentation were tested for: There are no single character keyboard shortcuts.
2.2.1 Timing Adjustable(Level A)	Not Applicable	Oracle Retail Store Operations Cloud Service(SOCS) product and documentation were tested for: Time limits are not used
2.2.2 Pause, Stop, Hide (Level A)	Not Applicable	Oracle Retail Store Operations Cloud Service(SOCS) product and documentation were tested for: There is no moving, blinking, scrolling or auto-updating content
2.3.1 Three Flashes or Below Threshold(Level A)	Supports	Oracle Retail Store Operations Cloud Service(SOCS) product and documentation were tested for No portion of the screen flickers or flashes with a frequency between 2 Hz and 55 Hz.:
2.4.1 Bypass Blocks(Level A)	Supports	Oracle non-Web software products, including bundles and suites of software, do not behave as a set of software programs as the term is defined. Therefore this guideline is always automatically met. Documentation was tested for : Structure and hierarchy is marked up with Header elements outside of repetitive navigation links.
2.4.2 Page Titled(Level A)	Supports	Oracle Retail Store Operations Cloud Service(SOCS) product was tested for: The name of the mobile application view is meaningful. Documentation was tested for: Pages have a meaningful title specified in the TITLE element.
2.4.3 Focus Order(Level A)	Supports	Oracle Retail Store Operations Cloud Service(SOCS) product was tested for: Logical movement through the focusable components using scroll, tap and swipe movements receive focus in an order that preserves meaning an operability. Documentation was tested for : Logical movement through the focusable components using only the keyboard, in an order that follows a meaningful sequence.
2.4.4 Link Purpose (In Context)(Level A)	Supports	Oracle Retail Store Operations Cloud Service(SOCS) product and documentation were tested for: The text of links and their surrounding paragraph, list, table cell (with marked up table headers), is sufficient to describe their purpose.
2.4.5 Multiple Ways(Level AA)	Supports	Oracle non-Web software products, including bundles and suites of software, do not behave as a set of software programs as the term is defined. Therefore this guideline is always automatically met. Documentation was tested for : Pages are contained in a "site map." Pages can be found using the provided "search" function Pages are in a site table of contents. Pages are fully inter-linked to each other. Page contains controls that enable reaching all pages.
2.4.6 Headings and Labels(Level AA)	Supports	Oracle Retail Store Operations Cloud Service(SOCS) product and documentation were tested for: Headers describe the topic or purpose of the content below them Labels describe the purpose of the associated field.
2.4.7 Focus Visible(Level AA)	Supports	Oracle Retail Store Operations Cloud Service(SOCS) product was tested for: Visual indication of the location of the focus using Assisted Technology AT (VoiceOver/TalkBack) to display a focus indicator. The documentation was tested for: Visual indication of the location of the focus.
2.5.1 Pointer Gestures (Level A)	Not Applicable	Oracle Retail Store Operations Cloud Service(SOCS) product and documentation were tested for: There are no multipoint or path-based gesture actions.
2.5.2 Pointer Cancellation (Level A)	Not Applicable	Oracle Retail Store Operations Cloud Service(SOCS) product and documentation were tested for: There are no single pointer operations
2.5.3 Label in Name (Level A)	Supports	Oracle Retail Store Operations Cloud Service(SOCS) product and documentation were tested for: User interface components that include text or images of text and have a label, have a name that contains the text that is presented visually.
2.5.4 Motion Actuation (Level A)	Not Applicable	Oracle Retail Store Operations Cloud Service(SOCS) product and documentation were tested for: There are no functions that require motion of the device.
3.1.1 Language of Page(Level A)	Supports	Oracle Retail Store Operations Cloud Service(SOCS) product and documentation were tested for: Application is in the locale/language of the underlying platform.
3.1.2 Language of Parts(Level AA)	Supports	Oracle Retail Store Operations Cloud Service(SOCS) product and documentation were tested for: Proper use of language attribute for text passages that are in a different language than that of the software using the appropriate platform-specific technique for this.
3.2.1 On Focus(Level A)	Supports	Oracle Retail Store Operations Cloud Service(SOCS) product and documentation were tested for: When an element receives focus, it does not result in a substantial change to the user interface of the software, an additional change of keyboard focus, or the spawning of a new screen.
3.2.2 On Input(Level A)	Supports	Oracle Retail Store Operations Cloud Service(SOCS) product and documentation were tested for: Changes in the value of user interface components does not result in a substantial change to the user interface of the software, an additional change of focus, or the spawning of a new screen.
3.2.3 Consistent Navigation(Level AA)	Supports	Oracle non-Web software products, including bundles and suites of software, do not behave as a set of software programs as the term is defined. Therefore this guideline is always automatically met. Documentation was tested for : Pages that are grouped together into sets with a common navigation mechanism utilize that navigation mechanism in the same fashion, with navigation elements appearing in the same relative order each time.
3.2.4 Consistent Identification(Level AA)	Supports	Oracle Retail Store Operations Cloud Service(SOCS) product and documentation were tested for: Images and controls are used and identified consistently throughout the product.
3.3.1 Error Identification(Level A)	Supports	Oracle Retail Store Operations Cloud Service(SOCS) product was tested for: When input errors are detected, they are described to the user in text, including identifying the item where the error occurred. The documentation was tested for: The documentation does not have input fields
3.3.2 Labels or Instructions (Level A)	Supports	Oracle Retail Store Operations Cloud Service(SOCS) product and documentation were tested for: labels or instructions are provided when the product requires user input.
3.3.3 Error Suggestion (Level AA)	Supports	Oracle Retail Store Operations Cloud Service(SOCS) product was tested for: Where suggestions for fixing an input error are known, they are provided to the user. The documentation was tested for: Content does not require user input
3.3.4 Error Prevention (Legal, Financial, Data)(Level AA)	Supports	Oracle Retail Store Operations Cloud Service(SOCS) product was tested for: Submissions can be reversed by the user. Data is checked for input errors with an opportunity for the user to correct them. Data can be reviewed, corrected, and confirmed by the user before they are finalized. The documentation was tested for: The documentation does not require user input that modifies user controllable data.
4.1.1 Parsing(Level A)	Not Applicable	Oracle Retail Store Operations Cloud Service(SOCS) product was tested for: Markup languages aren't used to generate the user interface Documentation was tested for : Elements in HTML content have complete start and end tags, are properly nested, do not contain duplicate attributes, and have unique IDs. Pages validate to the HTML specification.
4.1.2 Name, Role, Value (Level A)	Supports	Oracle Retail Store Operations Cloud Service(SOCS) product was tested on iOS for: User interface components have a programmatically associated name and role using the UIAccessibility Label property and appropriate Attributes State information, properties, and values are programmatically exposed for user interface components using the appropriate part of the UIAccessibility API Oracle Retail Store Operations Cloud Service(SOCS) product was tested on Android for: User interface components have a programmatically associated name and role using the label property and appropriate Attributes State information, properties, and values are programmatically exposed for user interface components using the appropriate part of the Android API Documentation was tested for : HTML controls have a programmatically associated name, derived from the appropriate HTML elements and attributes including LABEL, TITLE, SUMMARY, CAPTION, etc. Frames have a meaningful title specified in the title attribute.
4.1.3 Status Messages (Level AA)	Supports	Oracle Retail Store Operations Cloud Service(SOCS) product and documentation were tested for: Status messages have role or properties set so information is conveyed to assistive technology without the component receiving focus.

2018 Section 508 Report

Chapter 3: Functional Performance Criteria (FPC)

Criteria	Conformance Level	Remarks and Explanations
302.1 Without Vision	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.2 With Limited Vision	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.3 Without Perception of Color	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.4 Without Hearing	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.5 With Limited Hearing	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.6 Without Speech	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.7 With Limited Manipulation	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.8 With Limited Reach and Strength	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.9 With Limited Language, Cognitive, and Learning Abilities	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.

Chapter 4: Hardware

These criteria are all Not Applicable because the product is not Hardware

Chapter 5: Software

Criteria	Conformance Level	Remarks and Explanations
501.1 Scope - Incorporation of WCAG 2.0 AA	Supports	See the responses in the WCAG 2.0 section of this report.
502 Interoperability with Assistive Technology	Heading cell - no response required	Heading cell - no response required
502.2.1 User Control of Accessibility Features	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.2.2 No Disruption of Accessibility Features	Supports	Oracle Retail Store Operations Cloud Service(SOCS) uses the assistive technology provided by the platform and does not disrupt the platform features that are defined in the platform documentation as accessibility features.
502.3 Accessibility Services	Heading cell - no response required	Heading cell - no response required
502.3.1 Object Information	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.2 Modification of Object Information	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.3 Row, Column, and Headers	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.4 Values	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.5 Modification of Values	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.6 Label Relationships	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.7 Hierarchical Relationships	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.8 Text	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.9 Modification of Text	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.10 List of Actions	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.11 Actions on Objects	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.12 Focus Cursor	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.13 Modification of Focus Cursor	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.14 Event Notification	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.4 Platform Accessibility Features	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
503 Applications	Heading cell - no response required	Heading cell - no response required
503.2 User Preferences	Supports	Oracle Retail Store Operations Cloud Service(SOCS) product and documentation were was tested for: Responds to platform settings for color, contrast, font type, font size, and focus cursor
503.3 Alternative User Interfaces	Not Applicable	The product does not have assistive technology features.
503.4 User Controls for Captions and Audio Description	Heading cell - no response required	Heading cell - no response required
503.4.1 Caption Controls	Not Applicable	The product has no multimedia.
503.4.2 Audio Description Controls	Not Applicable	The product has no multimedia.
504 Authoring Tools	Heading cell - no response required	Heading cell - no response required
504.2 Content Creation or Editing	Not Applicable	The product is not an authoring tool.
504.2.1 Preservation of Information Provided for Accessibility in Format Conversion	Not Applicable	The product is not an authoring tool.
504.2.2 PDF Export	Not Applicable	The product is not an authoring tool.
504.3 Prompts	Not Applicable	The product is not an authoring tool.
504.4 Templates	Not Applicable	The product is not an authoring tool.

Chapter 6: Support Documentation and Services

Criteria	Conformance Level	Remarks and Explanations
602 Support Documentation	Heading cell - no response required	Heading cell - no response required
602.2 Accessibility and Compatibility Features	Supports	The application documentation provides information on Accessibility and compatibility features This information can be found in the Store Inventory Operations Cloud Service Implementation Guide.
602.3 Scope - Incorporation of WCAG 2.0 AA	Supports	See the responses in the WCAG 2.0 section of this report.
602.4 Alternate Formats for Non-Electronic Support Documentation	Not Applicable	Product documentation is only in electronic format.
603 Support Services	Heading cell - no response required	Heading cell - no response required
603.2 Information on Accessibility and Compatibility Features	Supports	Oracle Global Customer Support can provide information about accessibility features of the product.
603.3 Accommodation of Communication Needs	Supports	Oracle customers have access to electronic support through My Oracle Support or by calling Oracle Support at 1.800.223.1711. Hearing-impaired customers in the U.S. who wish to speak to an Oracle Support representative may use a telecommunications relay service (TRS). Information about the TRS is available at http://www.fcc.gov/cgb/consumerfacts/trs.html, and a list of telephone numbers is available at https://www.fcc.gov/general/telecommunications-relay-services-directory. International hearing-impaired customers should use the TRS at +1.605.224.1837. An Oracle Support engineer will respond to technical issues according to the standard service request process.

Oracle Legal Disclaimer

The information above describes this product's ability to support the applicableStandards/Guidelines, subject to Oracle's interpretation of those standards(available at https://www.oracle.com/corporate/accessibility/policy.html#standards-tab) and the remarks in this document. For more information regarding the accessibility status of this product or other Oracle products, see http://www.oracle.com/corporate/accessibility or contact: accessible_ww@oracle.com.

This document is provided for information purposes only and the contents hereof are subject to change without notice. Oracle Corporation does not warrant that this document is error free, nor does it provide any other warranties or conditions, whether expressed orally or implied in law, including implied warranties and conditions of merchantability or fitness for a particular purpose. Oracle Corporation specifically disclaims any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document. Oracle further makes no representation concerning the ability of assistive technologies or other products to interoperate with Oracle products. This document addresses the named product(s) only and not prerequisite products for which Oracle supplies restricted use licenses.