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Across industries, customers have high expectations. Oracle Cloud CX industry solutions unleash the power of innovative technologies and connected applications, enabling you to engage with your customers in exciting ways.
See how digital experience platform vendors stack up in this Forrester Wave™ report.
See the latest innovations and key features in Oracle Advertising and Customer Experience (CX).
New customer experience cloud solution gives CSPs the data to better understand customer preferences, enabling more personalized products, offers, and care.
Each Cloud CX industry solution is designed to solve end-to-end business needs for specific industries. To minimize deployment efforts and offer greater business agility, Oracle delivers prebuilt, configurable solutions that integrate with back-office solutions.
Benefit from artificial intelligence and prebuilt analytics to identify opportunities, address issues, and serve customers’ needs better and faster to get ahead of your competition.
Oracle Cloud CX helps you mine all available data, predict moments of need, and engage customers at the right time through the right channel to exceed their expectations.
Drive digital transformation with technologies that are tailored to the needs of your industry. Connect front- and back-office with a complete platform to accelerate evolution and compete in the vertical customer experience.
Oracle Digital Experience for Communications helps media and communication services companies accelerate digital transformation for the 5G era by subscribing to a complete SaaS platform.
Oracle Cloud CX for Financial Services helps you meet customer needs with tailored solutions for consumer banking, corporate banking, and insurance.
Oracle Cloud CX for Healthcare helps you connect your patient and member data in order to personalize care, boost engagement, automate outreach with AI, and coordinate healthcare seamlessly.
Oracle Cloud CX for High Technology, Manufacturing, and Automotive offers tailored solutions that enable you to better meet the needs of both enterprise customers and consumers.
Oracle Cloud CX for Consumer Markets provides tailored solutions for the consumer goods, retail, and wholesale distribution segments.
Oracle Cloud CX for Public Sector provides industry-leading solutions for health and human services, local government, and government self-service and eligibility.
Learn how leading companies around the world use Oracle Cloud CX industry-specific solutions to help their teams succeed.
COVID-19 is accelerating what was already a seismic shift to embracing digital communication and services. It’s clear that now is no time for half-measures. Nikos Angelopoulos, CIO, MTN Group and Jason Rutherford, SVP and GM, Oracle Communications discuss how we relate to our customers and create experiences. Learn what made MTN’s Mobile Money service one of the biggest banks in Africa and how Open Digital Architecture and open APIs power business transformation.Read the complete post