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Oracle Hospitality customer successes

Learn how customers are using Oracle Hospitality solutions to drive innovation and deliver the best guest experience.


Spruce Peak Lodge reimagines hotel F&B business – and boosts revenue – with Oracle MICROS Simphony POS
Learn how this ski resort transformed its POS and F&B operations.
Oracle Cloud supports Arlo Hotels’ growth in a new age of hospitality
Discover how cloud migration can change your hotel operations for Arlo's hotel properties.
"Carmel Hotéis" chain: a pioneer in the use of Oracle Hospitality OPERA Cloud in Brazil
Learn how this hotel chain situated in Carmel Hotéis, a Brazilian state, has partnered with Oracle to implement the new PMS solutions.
OPERA Cloud nets COVID-19 business for Solaria Nishitetsu Hotel
The Solaria Nishitetsu Hotel Bangkok increases guest safety and security with OPERA Cloud.
Oracle deals an ace in the hole for casino group in historic downtown Vegas
The D, Golden Gate, and Circa Casinos go all-in with Oracle Hospitality and NetSuite.
Bayview Hotel gains independence with expandable OPERA Cloud PMS
Grant Smith, GM/Director Operations at Bayview Hotel gains reliability of a trusted partner with Oracle Hospitality.
Guy Harvey Resort Enhances Security and Accelerates Growth
Hear from Larry Collier, Director of Hotel Operations, about Guy Harvey Resort and the reason they moved to a cloud-based PMS System — OPERA Cloud. (2:00)
Minor Hotels Tailors Brand Experiences with OPERA and Simphony
Thiruselvam Tholtan, Director of IT Central Systems explains how important F&B is for Minor Hotels and why they chose Simphony for their brand. (1:29)
Simphony Cloud Simplifies F&B Operations for Marcus Hotels
The Pfister, Milwaukee's premier downtown hotel, simplified IT and maximized staff efficiency by implementing Oracle Hospitality Simphony Cloud Point of Sale platform and Kitchen Display System. Discover the benefits The Pfister sees for yourself. (1:47)
Oracle's OPERA Cloud Is Making a Difference at Wyndham
Learn why Wyndham Hotels & Resorts CIO, Scott Strickland, recommends Oracle Hospitality’s OPERA Cloud Property Management to support its global enterprise. (2:03)
OPERA Cloud Power Growth at Centara Hotels and Resorts
Watch How OPERA Cloud supported Centara Hotels and Resorts in its growth and expansion plan. (2:03)
Deep Hospitality from Iconic Hotels and Oracle Cloud
Australia's Iconic Hotels uses deep learning and customer-centric design to help travelers from all over the world feel at home, thanks to Oracle OPERA Cloud. (:24)
Oracle's OPERA Cloud Levels the Playing Field for Banff Park Lodge
Banff Park Lodge upgrades their hotel PMS to OPERA Cloud and delivers a seamless operational ease to their staff and exceptional experience for their guests.
Manquehue Hotels Chose Oracle Solutions for Strategic Growth
Manquehue Hotels is a Chilean family-owned hotel Chain. General Manager Abner Cayul outlines how Oracle Hospitality Solutions have contributed to their business strategic growth.
SSA Spot Apartments Focus on Self-Service with OPERA Cloud Property Management System
Spot Apartments has leveraged OPERA Cloud PMS to make its decentralized business model a success, enjoying centralized control of information and operations.
B Hotel Brasilia Selects Oracle Hospitality Solutions
B Hotel Brasilia is an independent hotel located in Brazil's capital. CEO Ana Paula summarizes how Oracle Hospitality Solutions drives the property's growth. (1:22)
ARP Hansen Hotel Group's Story about OPERA Hotel PMS
Tine Hurwitz, IT Project & System Specialist from ARP-Hansen Hotel Group in Copenhagen, shares her perspective on OPERA's evolution and her belief that there is no stronger product than OPERA. (1:46)
Scandic Hotels Improves Operations and Guest Experience with Simphony Cloud
Hear about Scandic Hotel's experience with Oracle Simphony and why they think it's the best system in the market. (:45)
Ilunion Hotels Realize the Benefits of Oracle Hospitality Solutions
When Ilunion Hotels started searching for PMS, they turned to Oracle Hospitality to make their vision a reality. By selecting OPERA and Simphony, Ilunion rapidly saw the benefits of the two systems integrated to improve guest service and interaction. (3:11)
JEDU School Future Proofs Graduates with OPERA Cloud PMS Training
Discover how JEDU School helps secure students’ futures by providing training on the industry’s leading property management system trusted by hoteliers: OPERA Cloud PMS.
Edwardian Hotels: Digital Transformation
Innovator, Edwardian Hotels, utilizes Oracle Hospitality APIs to integrate its PMS and POS to an AI chatbot, which enhances the guest experience with faster replies and reduces incoming guest request calls by 60%. (2:31)
Hotel Mesikämmen: Fast Track to OPERA Cloud Property Management
A long-time user of on-premise OPERA hotel property management, Hotel Mesikammen successfully upgraded to OPERA Cloud Hotel PMS in less than two months. (2:03)
Ojai Valley Inn Improves Operations with OPERA and Simphony
Hear from Director of Technology Charif Zahrane how the luxury Ojai Valley Inn utilizes a combination of OPERA and Simphony to improve business operations and guest experience - showing why OPERA PMS is the best, given all the benefits it offers. (2:08)
Hotels Othon Reduced IT Costs with Oracle Solutions
Hotels Othon chooses OPERA Property Management Cloud and Simphony Cloud Point of Sale to their hotels. This video unveils their future expectations with their Oracle partnership and reinforces how Oracle solutions have helped them to reduce IT costs. (1:53)
Mountain Shadows Resort Enhances Guest Experience with Cloud
Hear from GM and VP Andrew Chippindall how Camelback Mountain's beautiful Mountain Shadows Golf Resort utilizes OPERA Cloud to improve staff efficiency and enable a better guest experience.
Dalata Hotel Group Drives Efficient Operations with OPERA Cloud
The timing was right for Dalata Hotel Group to move to OPERA Cloud with the consolidation of properties as they worked toward a seamless view of data with a platform that allows the hotel group to be agile, while maximizing revenue. (2:06)
Hotel Julian Reimagines Modern Luxury Experience with Oracle Hospitality
Hotel Julian uses Oracle Hospitality OPERA property management software to create a unique experience for guests.
Luxury Resort Montage Embraces Simphony to Redefine Food and Beverage Operations
Montage International invests in the point of sale of the future with Oracle Hospitality. The partnership they have with Oracle Hospitality and the migration to Simphony Cloud has transformed the way they operate in Food and Beverage. (2:21)
Europa Park and Oracle Hospitality Deliver Great Experiences
Europa Park uses Oracle Hospitality solutions to manage its 5 hotels, 4500 beds, and 19 restaurants & bars. (2:31)
Geisel Privathotels Boosts Efficiency with Oracle Hospitality
"Business travelers and tourists acknowledge Geisel Privathotels as a traditional Munich family-run business with modern concepts and first-class service. Oracle Hospitality Suite is the only solution available in the market that offers the performance we require without any compromises."
SantaPark Arctic World Drives Growth and Guest Satisfaction with Oracle
"Oracle Hospitality Cloud helps us oversee the luxury experiences of our guests on a single platform, whether they are visiting Santa Claus Secret Forest, enjoying Finnish sauna experiences or eating in one of our themed restaurants."
Hotel am Strand Streamlines Processes to Enhance Guest Experience with Oracle
"We have perfected our workflows with Oracle Hospitality. With increased efficiency and additional capacity for guest services, we secure our market positioning. Oracle makes an important contribution to the successful development of our hotel and guest services."
Oakwood Asia Pacific Gains Ability to Easily Manage Apartment Rental Billing, Responds Faster to Market Demands, and Delivers Superior Guest Service
"We considered other vendors but only Oracle Hospitality Suite8 solutions provided us the flexibility to create long-term apartment rental billing based on customer needs. We also gained a comprehensive view of properties’ performance across geographies and delivered superior customer experience."
Edwardian Hotels Offer Flexibility, Efficiency and Reliability with Oracle Hospitality Sales and Catering
"Our meetings promise is simple," the company says. "We offer flexibility, efficiency and reliability."
Design Hotels Deliver Unique Guest Experiences with Oracle
Design Hotels is a collection of 300 luxury hotels that offer unique experiences to their guests. Oracle technologies enable them to manage their operations enabling great guest experiences and connect to central reservations.
San Martino Treviglio and Marelet Hotels Create Memorable Customer Experiences by Blending Technology and Tradition
"Oracle Hospitality Suite8 removes operational worries from our plate by streamlining business processes in both hotels—including reservations, housekeeping, hotel services and amenities, and sales and marketing. It allows us to deliver a personalized service and create a memorable guest experience".
Grupo Diestra Delivers Exceptional Guest Experience Across Multiple Hotel Locations with a Modern and Fully Integrated Hospitality Management Solution
"Oracle Hospitality solutions empower Grupo Diestra with a new technology platform suitable for a modern hotel group. Oracle’s solutions help us run our locations more effectively and efficiently, and enable us to consistently deliver a level of excellence that is expected from Grupo Diestra hotels."
Schloss Elmau Uses End-to-End Property Management Solution to Enrich Guests’ Journeys and Remain at Forefront of World’s Leading Resorts
"Working for many years with Oracle Hospitality Suite8, we have achieved a level of excellence that has made Schloss Elmau the trendsetting luxury resort in the world. There is no other solution in the market that matches, even approximately, Oracle Hospitality’s outstanding capabilities."
glh Hotels Improves Guest Experience and Opens up Strategic Opportunities with Move to the Cloud
"We’ve had people literally crossing the room to thank us for improving the stability and performance of our systems. The move to the cloud and the upgrade to the latest version of Oracle Hospitality OPERA Property Cloud Service has significantly improved our operation here at glh Hotels."
Thwaites Hotels: Maximizing Efficiency with Enterprise Menu Management Service from Oracle
"Oracle Hospitality has not only provided us with a system that does the job we need, but their EMM team have held our hand to guide us through the process. We have learned so much from their years of experience, and they have been proactive in helping us establish best practices and ensure we get the best out of the system."