Provide customer-facing employees with a 360-degree application that provides near real-time access to a full set of impactful customer KPIs and QoE indicators in a single dashboard.
This diagram shows how the Big Data Platform is a key component in the Oracle Communications Analytics portfolio.
This architecture diagram illustrates how source data is mapped to a common data warehouse for presentation by the CXA application.
This is a sample customer dashboard showing various metrics.
This is a sample customer segmentation report based on poor service availability and high churn probability.
A set of common services that solves technical challenges and skill needs for big data adoption.