Oracle Communications Industry Solution—Disruptive Services

Acquire Market Share with Oracle’s Disruptive Services Solution

What does it take to acquire customers with new and disruptive digital services? A simple, digital, and agile consumer experience.

Today’s customers demand services that enable their digital lifestyle to connect, share, create, shop, play, watch, book, or learn. That is why customers use a combination of communication service provider (CSP) and over-the-top (OTT) services to enable their specific lifestyle. Customers demand a simple, digital experience on their terms and services that provides a great value for the money.

Put your customer in control with a personalized digital experience and drive profitability with disruptively priced services.

Oracle’s Disruptive Services solution:

  • Enables CSPs to attract customers and acquire market share with a simple, personalized customer experience
  • Empowers customers with full control over their usage experiences using digital channels
  • Allows CSPs to adapt to changing market conditions and customer demands in an agile fashion at low operational cost
Are you prepared to acquire customers from your competitors?
Leadership Development icon Key Business Benefits

Are you prepared to acquire customers from your competitors?

  • Quickly launch disruptively priced services
  • Expand market share with differentiated brands tailored to customer segments
  • Acquire customers from digital and social channels with personalized offers and an easy onboarding journey
  • Increase net promoter scores (NPS) with an ongoing personalized dialog and engaging brand experience
  • Reduce customer’s net effort score with an easy and intuitive self-service experience
  • Empower customers with full control over their usage experience, so they are always aware of their costs
  • Cut cost by turning customers into active members of the social-service community and reward community contribution
  • Reduce operational cost with an agile, cloud-native solution
  • Increase overall profitability with reduced cost to serve and expanded market share

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