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Always-On Communications Security

Protect Your Business Communications

Today’s cyberattackers are better resourced than ever and are launching more sophisticated and evolving attacks on your real-time communications network. Each attack increases operational risks and can cost enterprises millions of dollars. Oracle Communications Security Shield Cloud (OCSS) provides you with the highest level of protection by applying adaptive intelligence and dynamic verification to every call, automatically enforcing policy-based mitigation, and delivering a 360-degree view of your communications traffic, all in real-time.

Key Business Benefits:

Communications Security for Contact Centers and Enterprises

  • Protects your enterprise’s communications with a cloud security service
  • Delivers actionable insights via 360-degree visualization of your communications traffic, its risks, and your mitigation options
  • Validates caller identity by using adaptive intelligence and risk assessments
  • Employs threat signature detection, behavioral threat analytics, and anomaly detection methods to keep malicious callers out, one call at a time
  • Generates automated, policy-based enforcement actions for every call

Maximize your investment in OCSS Cloud with Oracle Communications Consulting

  • Installation, deployment and configuration
  • Assurance that OCSS Cloud actions and rulesets are being correctly interpreted by your enforcement points
  • On-going data interpretation, configuration tuning and policy adjustments to keep your network safe and secure
Maximize your investment in OCSS
See It In Action

Product Features

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360° Real-Time Visibility

Oracle’s service delivers an end-to-end view of your real-time communications traffic, including security threats and the actionable insights for eliminating them.

Oracle Communications Security Shield Cloud’s dashboard provides a view of:

  • Communications traffic: Traffic metrics and patterns
  • Threat detection: Source and frequency of who and what is threatening you
  • Reputation scoring: Scoring all calls for risk potential
  • Actionable insights: Smarter threat handling

Dynamic Risk Assessment

Advanced AI/ML analyzes every call to identify fraudulent activity and malicious behavior, superseding static, rule-based or knowledge-based authentication systems.

Oracle’s solution provides:

  • Threat-signature detection based on known traffic patterns
  • Traffic behavior detection, including for calls to/from suspicious number ranges
  • Anomaly detection classifies the type of caller and distinguishes risky callers

Real-Time Enforcement

Based upon dynamic risk assessment, Oracle’s cloud service automatically generates enforcement actions to be executed by the Oracle Enterprise Session Border Controller (E-SBC).

Call enforcement options include:

  • Blocking during setup
  • Redirecting, such as to investigators or ISRs
  • Terminating in progress

Discover more about Enterprise Communications

Deliver secure unified communications for your users

Get the highest levels of security for enterprise VoIP and unified communications. Certified for direct routing, Oracle Communications Session Border Controller protects against cyberattacks and mitigates the effects of IP network impairments.

Explore Oracle Communications Enterprise Session Border Controller Explore Microsoft Teams and Oracle Communications Explore Zoom and Oracle Communications

Maintain network uptime with subsecond failover

Ensure WAN edge reliability and deliver a better quality experience for cloud business applications across your offices and call centers.

Explore Oracle SD-WAN
Stay Informed

Security Blog Postings

Blog

Fraud Is Just a Phone Call Away. Is Your Business Prepared?

Social engineering might seem trivial in today's age of sophisticated cybersecurity threats, but it's a major entry point for fraudsters. Here's what you need to know to ID and stop them.

Blog

Taming telephony fraud across industries

Fraud and attacks on voice and real-time communications in call centers and across organizations can cause staggering losses, so always-on security is essential.

Blog

Protect your communications from robocalls

Nuisance and fraudulent calling is on the rise, causing fraud and financial harm.

Blog

Innovation in real-time communications security

Real-time communications are increasingly critical for employee collaboration and customer engagement, but linking customers, suppliers and partners through ever-expanding channels exposes organizations to bad actors like organized crime, nation-states, disgruntled employees and hackers.

Blog

New Steps to Protect Consumers, Businesses from Spoofed Robocalls During Critical Times

Robocalling is a scourge, with the newest Robocall Index showing an astounding 4.8 billion robocalls placed in the last year. In the current environment, the problem is even more insidious as fraudsters are capitalizing on people’s fears with hoax text messages and scams…

Blog

Cross-industry STIR/SHAKEN collaboration helps carriers restore trust to the phone

The implementation of STIR/SHAKEN call authentication in the U.S. represents one of the industry’s finest example of collaboration―not just across carriers―but with other entities, such as Oracle Communications.