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Always-On Communications Security

Enabling Enterprise and Contact Center Communications Security

Today’s cyberattackers are better resourced than ever and are launching more sophisticated and evolving attacks on your real-time communications network. Each attack increases operational risks and can cost enterprises millions of dollars. Oracle’s cloud-based security service provides you with the highest level of protection by applying adaptive intelligence and dynamic verification to every call, automatically enforcing policy-based mitigation, and delivering a 360-degree view of your communications traffic, all in real-time.

Key Business Benefits:

Communications Security for Contact Centers and Enterprises

  • Protects your enterprise’s communications with a cloud security service
  • Delivers actionable insights via 360-degree visualization of your communications traffic, its risks, and your mitigation options
  • Validates caller identity by using adaptive intelligence and risk assessments
  • Employs threat signature detection, behavioral threat analytics, and anomaly detection methods to keep malicious callers out, one call at a time
  • Generates automated, policy-based enforcement actions for every call
See It In Action

Product Features

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360° Real-Time Visibility

Oracle’s service delivers an end-to-end view of your real-time communications traffic, including security threats and the actionable insights for eliminating them.

Oracle Communications Security Shield Cloud’s dashboard provides a view of:

  • Communications traffic: Traffic metrics and patterns
  • Threat detection: Source and frequency of who and what is threatening you
  • Reputation scoring: Scoring all calls for risk potential
  • Actionable insights: Smarter threat handling

Dynamic Risk Assessment

Advanced AI/ML analyzes every call to identify fraudulent activity and malicious behavior, superseding static, rule-based or knowledge-based authentication systems.

Oracle’s solution provides:

  • Threat-signature detection based on known traffic patterns
  • Traffic behavior detection, including for calls to/from suspicious number ranges
  • Anomaly detection classifies the type of caller and distinguishes risky callers

Real-Time Enforcement

Based upon dynamic risk assessment, Oracle’s cloud service automatically generates enforcement actions to be executed by the Oracle Enterprise Session Border Controller (E-SBC).

Call enforcement options include:

  • Blocking during setup
  • Redirecting, such as to investigators or ISRs
  • Terminating in progress
Real-World Threats

Current Security News and Highlights

Enhancing Existing Oracle Solutions

Oracle Communications Security

Provides a clear view of an enterprise’s communications network to verify and secure real-time traffic with fine-grained protection.

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Oracle Solutions for Contact Centers

Provides a flexible and scalable communications architecture by delivering a safe, reliable, and rich real-time communication experience.

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Oracle Solutions for Unified Communications and Collaboration - Microsoft

Delivering a flawless Microsoft Teams experience.

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Oracle SD-WAN Solution

Oracle SD-WAN delivers the unmatched security, reliability, and QoE you need in a multicloud world.

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