Oracle Enterprise Session Border Controllers (E-SBCs) secure your critical, real-time communications for collaboration, unified communications (UC), and contact centers. Interconnect SIP trunks, on-premises enterprise telephony, UCaaS, CCaaS, and any other SIP service with reliability, quality, and scalability.
Protects SIP-based systems and services from threats and delivers secure voice, video, and UC sessions across trusted and untrusted networks alike.
Simplifies and accelerates the configuration and deployment of any real-time communications network and service.
Provides a complete set of carrier-grade routing and survivability features to ensure business continuity during service and network failures or impairments.
Oracle E-SBCs deliver the scalability, security, and agility necessary to meet Transcom’s high expectations at more than 50 contact centers and in a large network of home agents across 22 countries.
Best of breed, vendor-independent security, and extensibility for collaboration, telephony, and any SIP service.
As digital transformation disrupts your established work processes and you deploy new collaboration and customer experience services, your end-to-end communications infrastructure can become complex and difficult to manage. With Oracle E-SBC, you can securely interconnect your real-time communications infrastructure, cloud services, and the PSTN.
Securely interconnect your real-time communications infrastructure, cloud services, and the PSTN. Oracle E-SBCs provide a centralized control layer for security and interoperability between the enterprise, cloud services such as Zoom, Microsoft Teams, and Twilio PSTN callers, and even remote workers and agents. It allows you to retain visibility and control of your communications as it moves to the cloud.
Only Oracle E-SBCs utilize dedicated resources for fine-grained, dynamic call admission control, call prioritization, and fraud protection. They protect your business-critical, real-time communications during emergencies, unanticipated call bursts, and targeted denial of service (DoS)/distributed denial of service (DDoS) attacks.
Oracle E-SBCs provide the scalability and extensibility for complex call center use cases, plus market-leading SIPREC features for call recording and compliance.
Centralize control of communications for security and interoperability, whether remote workers and agents, remote locations, or branch offices.
Oracle E-SBCs are certified for integration with Microsoft Teams Direct Routing. They are also certified by Microsoft to provide real-time Enhanced 911 (E911) support for Microsoft Teams Dynamic Emergency Calling for Direct Routing, protecting workers and minimizing risk, while helping enterprises meet state and federal E911 regulations.
Oracle E-SBCs are certified for Zoom Premise Peering (Bring Your Own Carrier), enabling PSTN connectivity for Zoom Phone. Use the Bring Your Own Carrier model to maintain your current phone numbers and redirect them to your Zoom clients.