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Microsoft and Oracle Communications: Strategic Partnership

Oracle and Microsoft, two of the industry’s largest cloud and SaaS providers, are collaborating to simplify the adoption of cloud technologies and SaaS-based applications for customers. The partnership aims to reduce complexity across an organization’s digital building blocks—whether infrastructure, networks, communication, collaboration, or business resources and processes, in order to drive growth and innovation.

Microsoft and Oracle’s partnership is founded upon addressing the needs of the new multicloud, multiSaaS paradigm. The goal is to provide secure, integrated communication services to deliver the most protected and highest quality voice experience.

Session Border Controllers

Oracle Session Border Controllers (SBCs) protect real-time communications networks from cyberthreats and fraud; mitigate the effects of network impairments and outages; and cure interoperability problems to enable highly secure and reliable voice, video, and unified communications services. For carriers, Oracle SBCs offer all the features required to provide a seamless, secure, trusted real-time multitenant communications integration.

Microsoft Teams Direct Routing and Operator Connect

Direct Routing allows enterprises to choose their telecom provider for enabling users to make and receive calls in Microsoft Teams. The two options available for Direct Routing are enterprise and carrier models.

Operator Connect is a simple operator managed service for adding PSTN calling capabilities to Microsoft Teams. By creating a new marketplace with most major carriers, Microsoft can now enable operators to provide a managed service for their enterprise customers. As part of the implementation, Microsoft Operator Connect requires operators to have session border controllers certified for Direct Routing.

The Microsoft-certified Oracle SBC helps reduce hardware and management costs and provides high-quality PSTN voice capabilities. Oracle SBCs are also certified by Microsoft to provide real-time emergency calling support for Microsoft Teams Dynamic Emergency Calling for Direct Routing.

Other Oracle Advantages:

  • Oracle SBC and related products also include enhanced dial-plan management and call routing, call monitoring with fraud and predictive analytics, and API-driven flexible call recording for compliance
  • Best of breed SBC features and functionality with leading security and high availability
  • Enhances your agility by enabling any communications application or service including authentication, call recording, collaboration, compliance, security, transcription, and video conferencing
  • Oracle is the preferred choice for communications service providers (CSPs) hosting large, multitenant, secure solutions

Customer stories

Relevant Products

Oracle SBCs are Microsoft Teams-certified and complemented by Oracle Communications full suite of other products.

Related Resources


Delivering Quality of Experience

As more services move to the cloud, fast, reliable cloud connections are needed for critical, real-time applications. SD-WANs are required to not only manage hybrid- and multi-cloud environments, but also to mitigate risk and provide the highest networking quality possible. With more clouds, applications, and networks, the exposure to security risk to the data and traffic also increases.

Oracle SD-WAN engineers the network for maximum business impact by increasing network capacity, providing failsafe reliability, and delivering a higher quality of experience (QoE), while lowering costs.

Oracle SD-WAN Edge is available for IaaS deployment in Microsoft Azure with a “bring your own license” model and once deployed, is fully compatible and compliant with Microsoft’s Virtual Network (VNet) to provide a highly reliable connection and the best quality of experience into Azure applications. Traffic to and from Azure applications is readily managed and optimized by Oracle SD-WAN Edge. Customers who add VNet to the Oracle SD-WAN will benefit from a trusted WAN-cloud connection that is secure, reliable, application driven, and accessible from Oracle Cloud Infrastructure and AWS.

Customers may also leverage Oracle SD-WAN to improve their customer experience with Microsoft Teams and Office 365. Oracle SD-WAN will identify Office 365 traffic on the network and route it to Microsoft’s cloud infrastructure in accordance with their networking principles, which are designed to maximize customer experience and reduce latency. For Microsoft Teams, the Oracle SD-WAN solution provides survivability for mission-critical voice and video calls, ensuring calls remain up and running and maintain the highest-level quality of service.

Oracle SD-WAN Benefits:

  • Optimal performance, resiliency, and reliability
  • Superior QoE with continuous uptime for business-critical applications
  • Reduced operational costs
  • Network and data protection with built-in security

Customer stories

Related Resources

Relevant Products