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Microsoft and Oracle Communications: Strategic Partnership

Oracle and Microsoft, two of the industry’s largest cloud and SaaS providers, are collaborating to simplify the adoption of cloud technologies and SaaS based applications for customers. The partnership aims to reduce complexity across an organization’s digital building blocks—whether infrastructure, networks, communication, collaboration, or business resources and processes, in order to drive growth and innovation.

Microsoft’s and Oracle’s partnership is founded upon addressing the needs of the new multicloud, multiSaaS paradigm. The goal is to provide secure, integrated communication services to deliver the most protected and highest quality voice experience.

Session Border Controllers

Oracle and Microsoft advanced its partnership by certifying the Oracle Session Border Controller (SBC) portfolio with Microsoft Teams, the next-generation collaboration hub for Office 365.

Oracle SBC protects IP-communications networks from cyberthreats and fraud, mitigates the effects of network impairments and outages, and cures interoperability problems to enable highly secure and reliable voice, video, and unified communications services.

With Oracle SBC, organizations leverage carrier-provided SIP trunks to facilitate direct routing for Microsoft Teams. Direct routing, allows enterprises to use its existing carriers to enable calling from Microsoft Teams.

Other Oracle advantages include:

  • Oracle’s Session Delivery product portfolio also includes enhanced dial-plan management and call routing, call monitoring with fraud and predictive analytics, and API-driven flexible call recording for compliance.
  • Oracle is the preferred choice for managed service providers (MSPs) to host large, multitenant cloud, secure solutions

Oracle SBCs Receive Microsoft Teams E911 Certification

More organizations are turning to VoIP, unified communications solutions, and cloud-based services to improve worker collaboration and productivity, but this can make calling 911 problematic. Oracle’s SBCs are certified by Microsoft to provide real-time enhanced 911 (E911) support for Microsoft Teams dynamic emergency calling for direct routing. Enterprises deploying Oracle SBCs with the direct routing voice solution ensure 911 calls are routed to the correct public safety answering Point (PSAP) swiftly based on a caller’s location, including street addresses and floor numbers for multitenant buildings. This gives E911 safety assurances for employees, whether working at headquarters, branch offices, or remotely. In addition to protecting workers and minimizing risk during a crisis, this certification helps enterprises meet state and federal E911 regulations. Oracle SBC platforms are compliant with E911 providers Intrado, Bandwidth, and RedSky.


Relevant Products

Oracle SBCs are Microsoft Teams-certified and complemented by Oracle Communications full suite of other products.

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Delivering Quality of Experience

As more services move to the cloud, fast, reliable cloud connections are needed for critical, real-time applications. SD-WANs are required to not only manage hybrid- and multi-cloud environments, but also to mitigate risk and provide the highest networking quality possible. With more clouds, applications, and networks, the exposure to security risk to the data and traffic also increases.

Oracle SD-WAN engineers the network for maximum business impact by increasing network capacity, providing failsafe reliability, and delivering a higher quality of experience, while lowering costs.

Oracle SD-WAN Edge is available for IaaS deployment in Microsoft Azure with a “bring your own license” model and once deployed, is fully compatible and compliant with Microsoft’s Virtual Network (VNet) to provide a highly reliable connection and the best quality of experience into Azure applications. Traffic to and from Azure applications is readily managed and optimized by the Oracle SD-WAN Edge. Customers who add VNet to the Oracle SD-WAN will benefit from a trusted WAN-Cloud connection that is secure, reliable, application driven, and accessible from Oracle Cloud Infrastructure and AWS.

Customers may also leverage Oracle SD-WAN to improve their customer experience with Microsoft Teams and Office 365. Oracle SD-WAN will identify Office 365 traffic on the network and route it to Microsoft’s cloud infrastructure in accordance with their networking principles, which are designed to maximize customer experience and reduce latency. For Microsoft Teams, the Oracle SD-WAN solution provides survivability for mission-critical voice and video calls, ensuring calls remain up and running and maintain the highest-level quality of service.


Oracle SD-WAN Benefits:

  • More WAN bandwidth, resiliency, and reliability
  • Superior QoE with continuous uptime for mission-critical applications
  • Reduced operational costs
  • Network and data protection with built-in security

Relevant Products

Oracle SBCs are Microsoft Azure-certified and complemented by Oracle Communications full suite of other products.