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Oracle announces Digital Experience for Communications

Our new cloud-based customer experience management solution for the Communications industry gives service providers the data to better understand customer preferences, enabling more personalized products, offers, and care.

Innovate. Engage. Transform.

Accelerate Your Digital Transformation

Digital Experience

Innovate, engage, and transform for the Experience Economy

Transform your customer experience by engaging with consumers the way that they want to interact. Accelerate your digital transformation for the 5G era by subscribing to a complete SaaS platform. Oracle Digital Experience for Communications offers smart, innovative, and personalized digital experiences with a solution architecture that maximizes business and IT agility.

5G Now

Unlock and monetize the 5G opportunity

5G is now and the pressure is on. CSPs must generate returns on massive network investments by monetizing new business models enabled by network slicing, IoT, and ecosystems. Orchestrate and monetize these innovative new services at scale using the agility of the cloud.

Cloud Native

Increase agility, scalability, and efficiency with cloud native applications

Today’s CIO must increase agility and speed to market while reducing cost. Deploy cloud native applications to align with DevOps practices, gain greater control of IT operations, and lay the groundwork for rapid deployment of next-generation services.

Converged Charging

Monetize 5G with Oracle Converged Charging System (CCS)

Oracle's cloud native CCS is powered by industry-leading, in-memory data grid technology. Deliver digital innovation and operational excellence, at any scale. Monetize B2C, B2B, and B2B2X.

Modern Monetization

Monetize the connected world

Modernized systems are foundational to capturing new revenue and providing a differentiated experience. Maximize flexibility to monetize any subscription or consumption-based service.

Dynamic Orchestration

Orchestrate services and networks — intelligently and at scale

Enhance business and operational agility with dynamic orchestration of virtualized 5G networks, traditional networks, and customer services through an open, standards-based service and network orchestration solution.

Enterprise Operations

Optimize device supply chain and monetize location services

In a period of unprecedented change driven by digital customer expectations, new revenue opportunities, disruptive, over-the-top services, and 5G, communications service providers need to accelerate innovation cycles, transform and unify core processes, and deliver innovative new services.

Real-World Experiences and Visions

Customer Success Stories

ORS logo

Oracle Enables Digital Transformation at ORS



See why ORS relies on Oracle’s business and technical experience to enable their digital transformation, implement new business models, and lay the groundwork for 5G.

Equifax logo

Equifax Streamlines Credit Reporting Services



Learn how Equifax streamlined and dynamically bundled credit reporting services to its global consumer and financial services industry customers.

Globo logo

Globo Monetizes High-Growth Direct-to-Consumer Services



See how Latin America’s largest media company monetizes and scales strategic new services.

SiriusXM logo

SiriusXM Scales Business with Oracle Monetization



Oracle monetization customer SiriusXM implemented Oracle Communications Billing and Revenue Management in 85 days, and scaled its business from 15,000 to 31 million customers. Continued collaboration with Oracle enables the company to launch innovative new services.

Webcast Replay

Innovate, Engage, and Transform Your Digital Experience

Innovate, Engage, and Transform Your Digital Experience

What does it take to thrive in the 5G era and the digital economy? Hear executives from Vodafone, Accenture, and Oracle discuss this question and more at a virtual event that took place October 30.

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