Frequently Asked Questions About the Program



Is this a global program?

Yes. The Oracle Cloud Innovation Accelerator program encourages applications from universities around the world.

What factors will Oracle consider in determining who receives cloud credits?

Oracle is keen to support educators from all disciplines who are teaching higher education students to harness the power of cloud computing. Also, we want to jump-start university-affiliated entrepreneurs in their development of cloud-based software solutions.

What factors will Oracle consider in determining who receives research credits?

This program is aimed at research projects with high-performance computing requirements that have the potential to profoundly impact people’s lives within the next five years. Special consideration will be given to research projects that are joint efforts across multiple universities and institutions.

After I complete and submit an application, how quickly will I know whether I qualify for the program?

Applications are reviewed and processed on a rolling basis. We typically respond within two to three business days once we receive applications.

What is the process to get access to an Oracle Cloud environment?

Here's the general flow:

  • Once we receive your completed application, and we determine that your request is a good fit for our program, we will white-list the email address you provide.
  • The white-listing process takes no more than 30 minutes from the time we submit the email address.
  • After we confirm the email address is white-listed, we will send you the special Oracle Cloud account signup instructions.
  • The signup form takes a couple of minutes to complete and submit.
  • You will receive notification of your cloud tenancy credentials shortly.

I’m a student and I don’t fit into any of the application categories. How do I access this program?

Your professor, instructor, or lead researcher must apply to enter the program. Once the application is accepted, you can access the Oracle Cloud credits.

How many cloud credits will I receive?

Awarded credit amounts will vary depending on the proposal and usage requirements documented in the proposal.

What are the terms and conditions for applying and accepting these credits?

How do I acknowledge Oracle support for my research project work (for example, in publications or on websites)?

Please acknowledge the “Oracle Cloud Innovation Accelerator” program in any publications or websites.

How do participants get access to technical support?

Participants can use their assigned customer support identifier (CSI) to file support requests at

Who should I contact if I have any questions?