Conducted across 10 major banking regions and gathered from more than 2,000 consumers under the age of 30, the 2020-2021 Global Banking Survey provides an unparalleled view of how behaviors and preferences are changing among today’s emerging banking customers.
Gen Z and millennial customers are seeking digital banking solutions that enable them to make personally relevant money choices in the moment—and don’t require them to personally sort through paperwork or, worse, have to contact or talk to someone.
Beyond fast digital payments, today’s youngest banking customers want advice and direction more than anything else from their banking providers.
Explore thought leadership and research on retail banking transformation and how Oracle can equip banks to succeed and thrive in a rapidly evolving banking industry.
Deliver customized product recommendations and services in the digital environment.
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