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Consumers seek deeper, more relevant, and timely engagement from banks that aligns with their life goals and aspirations. Gain insights into the consumer’s banking financial lifecycle to perfect the art of digital engagement.
June 25, 2020 at 11:00 am PT / 2:00 pm ET
It takes an average of 66 days to develop new behavior patterns. With Covid-19 driven lockdown nearing that figure, consumers and SMEs have been relying on using their bank’s current digital capabilities for all lending and financial needs. Learn how banks can digitize and gain insights from Keybank’s Stephanie Gillespie, Senior Vice President and Head of Consumer Digital Technology.
Deliver tailor-made time deposit products and gain the flexibility to modify product parameters to meet individual customer needs.
Oracle’s solution offers end-to-end life cycle processing of deposits with a user-friendly framework for setting up interest rates and fees.
Simplify the origination process, bundle deposit product variants to drive down cost and ensure customer delight.
Drive lending growth while meeting consumer needs and regulatory requirements. Win customer loyalty with the ability to originate tailor-made products and relationship-based pricing. Redefine the approach to debt collections with digital self-help capabilities.
Oracle’s complete and robust set of offerings across the lending lifecycle is designed to transform a bank’s lending operations.
Oracle’s payments solution enables retail banks to thrive in an environment of disaggregated systems and messaging standards, while delivering instant gratification, real-time capability, and lower cost per payment.
Its streamlined design ensures that banks can significantly improve customer experience and achieve faster reconciliation.
Banks that are part of an ecosystem of financial-technology institutions (fintechs) and third-party providers can leverage the solution’s unified payments processing to gain complete visibility and control over their payments transaction data.
Offer customers an engaging experience that seamlessly spans channels. Attract and onboard customers with context-aware, device-agnostic and, consistent services. Oracle Banking Digital Experience helps banks take complete control of digital channels and craft innovative user experiences.
Participate in larger ecosystems, explore new business models, and drive innovative services across value chains. Maximize revenue by monetizing data and services through APIs. Build, publish, and manage services. Launch new offerings and take advantage of emerging opportunities.
Deploy customized pricing and billing that match buying patterns and context. Use diverse criteria to set pricing and billing requirements.
Oracle's solution enables banks to manage pricing and billing for products, customer type, branches, lines of business, and geographies across the complete revenue management lifecycle.
Deliver customized product recommendations and services in the digital environment. Simplify customer’s lives and participate in their financial wellness.
Oracle's Engaged Bank cloud platform provides a comprehensive, enterprise-level solution that opens the doors to new digital channels and financial offerings using predictive analytics and artificial intelligence for an enhanced banking experience.
Aggregate marketing and customer data to create targeted campaigns and real-time offers.
Orchestrate channel-aware, personalized, relevant customer experiences with timely offers, relevant interactions, and coordinated experiences.
Attribute revenue and gain better insight into the customer experience.
Roubini Thoughtlab surveyed 1,500 financial service providers to analyze the benefits of being a digital leader and the costs of lagging behind. Ensure your company is on the right track.
Tim Whiteley, General Manager, Application Development, Westpac, discusses how their new customer-centric service hub enabled their strategic, customer-centric transformation.
Amy Brady, CIO and EVP, KeyBank, describes their transformational journey towards building a true digital innovation platform.
HDFC Bank has endeavored to adopt technology and digital platforms to its customers...it was crucial to have solution providers that brought out innovative products.Munish Mittal, Group Head IT and CIO, HDFC Bank
Jeff Greenslade, CEO, Heartland Bank NZ talks about technology and engaging with customers on digital platforms.