Oracle Banking Enterprise Collections

Transform Collections in a Digital Era

Oracle Banking Enterprise Collections is a powerful enterprise-class collections platform. It offers borrower centricity, intelligent segmentation, digital self-help, and essential governance capabilities to transform collections.

Oracle Banking Collection

 

Borrower Centricity

Borrower Centricity

  • Provides a consolidated view of borrower relationship
  • Ability to switch between account centric and borrower centric approaches
  • Real-time updates provided to collectors
  • Ability to define and design a customized treatment strategy for a borrower

Digital Self Help

Digital Self Help

  • Provides borrowers 24 / 7 digital access to their loan accounts
  • Allow borrowers to manage their loan accounts
  • Offer choice of customized solutions to remedy
  • Digital outbound and inbound communication

Intelligent Segmentation

Intelligent Segmentation

  • Utilizes a risk tree to identify accounts with similar risk profiles
  • Risk profiles are rank ordered and assigned a customized collection strategy
  • Provides flexibility for designing various treatment strategies
  • Unlimited risk factors can be considered such as calculated risk score, days delinquent, product type, balance at risk etc.

Workflow Automation

Workflow Automation

  • Automates the allocation of cases and places them into work and calling queues
  • Capability to have an unlimited number of cases for each delinquent account
  • A variety of methodologies available for assigning work to queues
  • Enables concurrent Operational Processing

Enterprise Class Architecture

Enterprise Class Architecture

  • Enabled for standalone deployment
  • Independent of any vendor or in-house core banking system
  • Flexibility to deploy the solution on Oracle Cloud or on-premise

Powerful Tracking and Auditing Tools

Powerful Tracking and Auditing Tools

  • Operational check points are rule driven and fully automated
  • Unlimited number of operational checks points
  • Alerts are sent immediately upon failure

Get Started