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Powering Modern Community Development in a Changing World

Inspired by innovation and empowered by technology, people are taking control of how they live, work, and play. And as new becomes normal, they’re learning to expect more from the communities they share. More growth. More transparency. More options. And all of it faster and simpler than ever before.

As cities and towns everywhere work to adapt, modernizing community development processes is key. Learn what it looks like to bring your local agency into the future.

The Gateway to Prosperity: Cloud Native Community Development

The Gateway to Prosperity: Cloud Native Community Development

A true cloud native solution reduces system downtime and helps you keep pace with innovation.

Experts agree: For local agencies, a cloud-based approach to community development paves the way for innovation free from disruption. Listen as Oracle’s Director of Community Development Strategy Peter Pirnejad digs into the benefits of the cloud.

Explore Community Development

Product Features

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    Guided Research and Application Submission

  • Ensure the right application gets completed the first time by guiding the public through a quick Q&A
  • Task Lists

  • Focus users on assigned tasks to speed time to permit / occupancy
  • Automated Routing

  • Keeps permits moving while following defined processes with consistency
  • Esri Integration

  • Search a map to navigate directly to permit details

Plan Review

    Plan Review

  • Streamline the review process with simple, manual plan review
  • Electronic Document Review

  • Utilize Bluebeam Integration for inter-departmental review
  • Complete Review Cycle

  • Integrate application processes and workflows for easy management of review cycles


    Inspection Scheduling

  • Schedule inspections easily by agency or public
  • Inspection Checklists

  • Configure robust, flexible agency-defined checklists
  • Mobile Inspector Application

  • Manage and complete inspections with device native capabilities — photo, video, voice, complete and sign in the field


    Pre-application Consultation

  • Help applicants navigate the planning process with pre-application consulting services
  • Guided Application

  • Provide an easy, guided application submission process
  • Hearing Management

  • Schedule and manage hearings across hearing bodies, and use a map-based proximity search to send public hearing notifications
  • Projects

  • Gather all activities – entitlement, permits, inspections, and more – into a project for easy tracking, complete with robust analytics

Code Enforcement


  • Incentivize citizens to report issues quick and easily online
  • Noticing

  • Automatically generate and send notices within a worklist tab-page flow to increase compliance
  • Case Lifecycle Management

  • Handle a higher volume of incidents with worklist tabs designed to track and manage complex cases and associated fees
  • Time-based Rules

  • Auto-schedule inspections based on agency-rules for consistent and equitable enforcement
  • Citation Management

  • Issue citations and assess fees automatically to incentivize corrections
  • Municipal Code Officer Application

  • Increase productivity in the field and perform on-site inspections on time and according to rules

Analytics and Business Intelligence


  • Leverage built for purpose forms and reports – invoice, permit, certificate of occupancy, etc.
  • Dashboards

  • Understand key metrics and available data measures integrated across Oracle cloud solutions
  • Visualization Capabilities

  • Utilize key analytic visualizations rendered from dashboards available within Community Development
  • Integrated Solution

  • Build analytics and dashboards across all Oracle cloud applications – community development, human resources, financials, and customer experience – using the market-leading business intelligence solution

Community Development Platform


  • Allow members of the public to find what they need and take action with a conversational interface on any device
  • Configuration Tools

  • Powerful tools allow agency staff to configure and maintain application intake forms, workflow processes and fee models
  • Centralized Frameworks

  • Increase productivity, consistency, and transparency with frameworks used across all applications for Comments, Conditions, and Communications
  • Solution Packages

  • Reduce the time to setup and deploy new permit, entitlement, and code case types with pre-configured templates
Connecting Communities with Smarter CX

Engage your community with personalized customer experiences delivered through their channels of choice.

Technology to Power the Path Forward

Built for the Future: Oracle Community Development

Spur economic development, increase staff capacity, and champion quality of life within your community with Oracle Compliance and Regulation.

Watch the video (2:59)
Compliance and Regulation

Arm your agency with an extensible, reliable, and easy-to-use cloud solution that enables you to modernize community development projects and deliver an exceptional customer experience.

Read the solution brief (PDF)
Quick Tour: Community Development Planning and Zoning

Visually experience how citizens and city planners can use this solution to simplify the planning process.

Take the tour
Streamline Permit Paperwork

Follow Peter Pirnejad’s journey to the leadership of Oracle Community Development, which first passed through city halls in Westlake Village, Napa, and Palo Alto, California.

Read the article
Building Codes Fight Fires

Discover how technology can smooth the path for proactive modifications to commercial and residential building codes, helping communities prepare for natural disasters.

Read the article
Put Some SaaS into Your Small City

See how the power of a SaaS back-office ecosystem can accelerate timelines, boost efficiency, and spur innovation within city government agencies.

Read the brief (PDF)
Ohio EPA Reinvents Permitting and Compliance

Go behind the scenes of Ohio EPA’s intuitive, self-serve permitting wizard, powered by Oracle Service Cloud and Policy Automation.

Read the story (PDF)

Oracle at Work for the Public Sector

See the power of Oracle Cloud, empowering cities to evolve at the pace of innovation.

Connecting Citizens and City Hall for a Better San Jose

Watch the video (2:21)
Albuquerque Invests in Next-Generation Citizen Experiences

Albuquerque Invests in Next-Generation Citizen Experiences

Watch the video (2:33)

San Luis Obispo: From Endless Spreadsheets to Elegant, Real-Time Data

Watch the video (1:37)
Explore the leading-edge cloud solutions helping governments of all sizes innovate for the future.