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Most discrete manufacturing companies are on a path toward offering subscription-based consumption models. Oracle's Deliver Anything-as-a-Service solution helps these companies offer a spectrum of new business models ranging from subscriptions for consumables and services to products as a service.
It also lays the foundation necessary to provide an omni-channel experience, while providing the flexibility needed for these new revenue models.
Automated chatbots help reduce costs by delivering services and handling basic tasks without live agent escalation, and providing a faster time to market with in-service product performance feedback.
Connect and analyze the attributes and activities of your target customers and prospects, engaging and nurturing them along the purchase path.
Improve profitability through automated monitoring and alerting of assets. Gain real-time visibility into asset health and utilization, and predict future events.
Differentiate your brand by developing lasting, profitable relationships with unified web, social, and contact center experiences.
Get closer to your customers with recurring relationships. Deliver new business models such as product as a service. Generate new revenue streams from your goods and services.
Handle orders in a multichannel environment with a central order hub. Execute order capture, pricing, configuration, and fulfillment across the entire quote-to-cash process with direct order entry.
Business models are being augmented and sometimes upended as companies across industries embrace the as-a-service model. Their goal: Develop more predictable revenue streams and deeper, ongoing customer relationships.
Digital transformation has a way of changing not just technology, but also the entire way we do business. Such is the case with the lightning-quick development of the as-a-service model.
As they seek to capitalize on growing as-a-service business models, high tech leaders recognize that demanding markets require a new era of products that are connected to both the external ecosystem and internal enterprise systems.