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Oracle in the High Technology Software Industry

Oracle in the High Technology Software Industry

Oracle Cloud solutions enable software companies to provide world-class customer service and efficient sales operations, while helping to ensure perfect ordering, fulfillment, and revenue recognition.

Oracle High Technology Software Features

Why Oracle?

Benefits

  • Oracle's comprehensive and integrated software helps you improve your ability to cross-sell and upsell by centralizing customer information
  • Oracle CX Cloud solutions enhance the customer experience across all channels
  • Oracle delivers a range of market-leading Java runtimes for use across servers, desktops mobile, TV, Java Card, and other embedded devices
  • Oracle's broad portfolio of industry-leading tools enable developers and designers to deploy secure, scalable services with rich client-side interfaces to almost any network-connected device
  • Oracle’s complete, coengineered product portfolio delivers outstanding performance, simplified management, and cost-saving efficiencies

Optimize Sales and Marketing

Optimize Sales and Marketing in the Cloud

  • Drive solution-based selling through innovative bundling of licenses and services
  • Leverage the software upgrade process to drive effective upsell and cross-sell
  • Identify target white-space markets by segmenting customers on the basis of software license and usage

Ensure Perfect Ordering

Ensure Perfect Ordering, Fulfillment, and Revenue Recognition in the Cloud

  • Capture license and service orders across multiple channels
  • Configure licenses and services into customer-specific solutions and invoice customers using contract-based pricing

Deliver Superior Customer Service and Support

Deliver Superior Customer Service and Support in the Cloud

  • Obtain a complete view of the customer that integrates licenses and services with usage and support
  • Deliver superior service based on up-to-the-minute customer-license profile
  • Deploy the right technical and functional resources at the right time during the software lifecycle