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Oracle Hospitality Virtual Connect

September 13-15, 2021 | Americas, Europe, Middle East, and Africa
September 14-16, 2021 | Asia Pacific

Monday On Demand Library: Recapturing Revenue

Keynote: Getting back to hospitality (45:12)

Travel is resuming and hotels are welcoming back guests. But much has changed, and the industry faces new challenges and opportunities to achieve a full recovery. Join Alex Alt and other hospitality experts to discuss the state of the business.

Accelerate your future with Oracle Hospitality (20:23)

Accelerating the industry’s recovery is priority No. 1, and Oracle Hospitality has realigned its strategy to help achieve it. Transitioning to cloud and capitalizing on integration capabilities are among the cornerstones to drive growth.

It’s all about the revenue with Nor1 (15:33)

Nothing makes more sense now than allowing guests to create the experiences they want and generating incremental revenue. Oracle Nor1 solutions allow hoteliers to achieve both with compelling offers for upgraded rooms, products, and services.

Customer Success: guiding your journey forward (10:34)

Our Customer Success team is here to help. During this session, we’ll offer practical, "real-world" advice and suggestions to help you get the most out of your partnership with Oracle Hospitality.

Drive revenue, engage guests with Oracle Nor1 upsell solutions (19:36)

Oracle Nor1 is all about capitalizing on upsell opportunities. Deliver relevant, attractive offers – powered by AI and machine learning – to engage guests, from immediately after booking to hours before check-in, and drive incremental revenue growth.

Realizing the rate management potential of OPERA to maximize revenue (23:15)

OPERA offers a rich level of rate management functionality that some customers may not be fully utilizing. Join this session to learn how to truly take advantage of the package and rate tools at your disposal. You’ll discover ways to offer new pricing solutions to guests and simplify your workload.

Enhance communications to engage customers with Oracle CX Responsys (19:02)

Looking to drive repeat business and tap into new markets to increase revenue and improve guest retention? To achieve such goals, it’s essential to use guest communications before and after stay to offer promotions and drive personalization. Discover how hotels can use Oracle CX Responsys to send relevant, trigger-based communication across email, SMS, mobile, and advertising channels.

Getting the most out of OPERA 5 (11:04)

Learn about the new and exciting features just released for OPERA 5. Join this session to understand how PMS innovation translates into improved operational performance and enhanced guest service.

Digitize sales operations to maximize meetings and events revenue (16:36)

When most people think of sales and events management, Banquet Event Orders and Contracts quickly come to mind, but it doesn’t stop there. Learn how OPERA Cloud Sales and Events Management will be your “one team application” and the single source of truth from sleeping rooms to meeting rooms to total event revenue and beyond.

Keynote: Getting back to hospitality (45:12)

Travel is resuming and hotels are welcoming back guests. But much has changed, and the industry faces new challenges and opportunities to achieve a full recovery. Join Alex Alt and other hospitality experts to discuss the state of the business.

Accelerate your future with Oracle Hospitality (20:23)

Accelerating the industry’s recovery is priority No. 1, and Oracle Hospitality has realigned its strategy to help achieve it. Transitioning to cloud and capitalizing on integration capabilities are among the cornerstones to drive growth.

It’s all about the revenue with Nor1 (15:33)

Nothing makes more sense now than allowing guests to create the experiences they want and generating incremental revenue. Oracle Nor1 solutions allow hoteliers to achieve both with compelling offers for upgraded rooms, products, and services.

Customer Success: guiding your journey forward (10:34)

Our Customer Success team is here to help. During this session, we’ll offer practical, "real-world" advice and suggestions to help you get the most out of your partnership with Oracle Hospitality.

Drive revenue, engage guests with Oracle Nor1 upsell solutions (19:36)

Oracle Nor1 is all about capitalizing on upsell opportunities. Deliver relevant, attractive offers – powered by AI and machine learning – to engage guests, from immediately after booking to hours before check-in, and drive incremental revenue growth.

Realizing the rate management potential of OPERA to maximize revenue (23:15)

OPERA offers a rich level of rate management functionality that some customers may not be fully utilizing. Join this session to learn how to truly take advantage of the package and rate tools at your disposal. You’ll discover ways to offer new pricing solutions to guests and simplify your workload.

Enhance communications to engage customers with Oracle CX Responsys (19:02)

Looking to drive repeat business and tap into new markets to increase revenue and improve guest retention? To achieve such goals, it’s essential to use guest communications before and after stay to offer promotions and drive personalization. Discover how hotels can use Oracle CX Responsys to send relevant, trigger-based communication across email, SMS, mobile, and advertising channels.

Getting the most out of OPERA 5 (Asia Pacific) (11:29)

Learn about the new and exciting features just released for OPERA 5. Join this session to understand how PMS innovation translates into improved operational performance and enhanced guest service.

Digitize sales operations to maximize meetings and events revenue (16:36)

When most people think of sales and events management, Banquet Event Orders and Contracts quickly come to mind, but it doesn’t stop there. Learn how OPERA Cloud Sales and Events Management will be your “one team application” and the single source of truth from sleeping rooms to meeting rooms to total event revenue and beyond.

Tuesday On Demand Library: Simplifying Tech

CIO panel: digital transformation in hospitality (52:55)

The imperative to innovate, adapt, and grow as we get back to hospitality has technology executives making moves. Join David Meltzer for a panel discussion featuring leading CIO’s who have put new technology strategies to work.

Enhance your employee and guest experience with OPERA Cloud (12:49)

Employees can truly benefit from a solution designed around service – for themselves and guests. Discover how the user experience and capabilities of OPERA Cloud Property Management and OPERA Cloud Sales and Event Management elevate your business.

Achieving direct connections with Oracle Hospitality Distribution (20:08)

Connecting directly with OTAs and showing transparency in pricing and policies while retaining more of the booking fee is a must. Learn how to extend market reach and attract new customers with Oracle Hospitality Distribution Cloud Service.

Consulting: guiding your journey to the cloud (13:48)

Our consulting team provides an overview of the changes they've adopted to address evolving market needs for installation and professional services. Understand how these improvements better support and deliver enhanced experiences to customers.

Customer panel: transition to OPERA Cloud in record time (30:04)

Learn from those who have gone before you. Join this session to hear customers share their best practices for making the transformational journey and tap in faster to all of OPERA Cloud's new capabilities. You'll hear about different paths and deployment tactics to accommodate various properties, whether you're on premise and still managing hardware on site or if you're on OPERA 5 hosted. It's a "must-attend" session for those seeking a successful transition.

Integration is everything: discover self-service OHIP (38:42)

Oracle Hospitality Integration Platform allows partners and vendors to connect to OPERA Cloud, giving them unimpeded access to the data and functionality within the PMS for faster product development. OHIP is a reinvention of Oracle’s integration model and changes the way the game is played. Participate in a live demonstration to see how easy it is to discover and subscribe to our APIs, and learn how to use them with OPERA Cloud to drive innovation.

Enhance communications to engage customers with Oracle CX Responsys (19:02)

Looking to drive repeat business and tap into new markets to increase revenue and improve guest retention? To achieve such goals, it’s essential to use guest communications before and after stay to offer promotions and drive personalization. Discover how hotels can use Oracle CX Responsys to send relevant, trigger-based communication across email, SMS, mobile, and advertising channels.

PMS customization and its role in delivering results (14:26)

Hotels come in different shapes and sizes, and so does OPERA Cloud. A scalable and customizable PMS is imperative to the success of running a hotel. With OPERA Cloud, properties are given the freedom to not only choose the functions they want, but tailor the program to reflect their operational needs and cater to each user’s individual preferences. Discover how OPERA Cloud can be the perfect fit for your hotel.

Diversifying revenue growth: it’s time to target F&B (11:35)

Capturing lost revenue is a priority for all as everyone seeks to jumpstart the recovery. A top priority is to boost non-room revenue, and there’s no place better to focus on than food and beverage. Join Stefan Schäfer, Courtney Walton, and George Zhang to learn how to generate more F&B sales in your hotel or casino.

CIO panel: digital transformation in hospitality (Asia Pacific) (45:54)

The imperative to innovate, adapt, and grow as we get back to hospitality has technology executives making moves. Join Patrick Andres for a panel discussion featuring leading CIO’s who have put new technology strategies to work.

Enhance your employee and guest experience with OPERA Cloud (12:49)

Employees can truly benefit from a solution designed around service – for themselves and guests. Discover how the user experience and capabilities of OPERA Cloud Property Management and OPERA Cloud Sales and Event Management elevate your business.

Achieving direct connections with Oracle Hospitality Distribution (20:08)

Connecting directly with OTAs and showing transparency in pricing and policies while retaining more of the booking fee is a must. Learn how to extend market reach and attract new customers with Oracle Hospitality Distribution Cloud Service.

Consulting: guiding your journey to the cloud (13:48)

Our consulting team provides an overview of the changes they've adopted to address evolving market needs for installation and professional services. Understand how these improvements better support and deliver enhanced experiences to customers.

Customer panel: transition to OPERA Cloud in record time (30:04)

Learn from those who have gone before you. Join this session to hear customers share their best practices for making the transformational journey and tap in faster to all of OPERA Cloud's new capabilities. You'll hear about different paths and deployment tactics to accommodate various properties, whether you're on premise and still managing hardware on site or if you're on OPERA 5 hosted. It's a "must-attend" session for those seeking a successful transition.

Integration is everything: discover self-service OHIP (38:42)

Oracle Hospitality Integration Platform allows partners and vendors to connect to OPERA Cloud, giving them unimpeded access to the data and functionality within the PMS for faster product development. OHIP is a reinvention of Oracle’s integration model and changes the way the game is played. Participate in a live demonstration to see how easy it is to discover and subscribe to our APIs, and learn how to use them with OPERA Cloud to drive innovation.

Enhance communications to engage customers with Oracle CX Responsys (19:02)

Looking to drive repeat business and tap into new markets to increase revenue and improve guest retention? To achieve such goals, it’s essential to use guest communications before and after stay to offer promotions and drive personalization. Discover how hotels can use Oracle CX Responsys to send relevant, trigger-based communication across email, SMS, mobile, and advertising channels.

PMS customization and its role in delivering results (Asia Pacific) (14:53)

Hotels come in different shapes and sizes, and so does OPERA Cloud. A scalable and customizable PMS is imperative to the success of running a hotel. With OPERA Cloud, properties are given the freedom to not only choose the functions they want, but tailor the program to reflect their operational needs and cater to each user’s individual preferences. Discover how OPERA Cloud can be the perfect fit for your hotel.

Diversifying revenue growth: it’s time to target F&B (Asia Pacific) (12:11)

Capturing lost revenue is a priority for all as everyone seeks to jumpstart the recovery. A top priority is to boost non-room revenue, and there’s no place better to focus on than food and beverage. Join Manon Campbell, Tully Ozgur, and Mark Page to learn how to generate more F&B sales in your hotel or casino.

Wednesday On Demand Library: Simplifying Hotel Operations

Innovation and integrations: the power of open architecture (38:55)

The Oracle Hospitality Integration Platform gives you unprecedented access to over 3k API capabilities (the most in our industry by far) enabling hotel applications to rapidly innovate by easily connecting with OPERA Cloud. The platform was built from the ground up to meet the demands that hospitality operators and integrators face today and in the future. OHIP is highly scalable, reliable and built on the security of Oracle Cloud Infrastructure. With new partners onboarding OHIP literally every day, OHIP also gives you access to the fastest-growing partner marketplace in our industry.

Get the most out of Oracle Support (5:43)

Working with Oracle means much more than contracting a solutions provider; you gain a true business partner who’s committed to maximize your investment. That’s the mission of Oracle Support. Our global team of highly skilled technicians brings together resources, best practices, and a community to help navigate IT challenges. Join Eric Seaman and Etienne Piat who’ll share how Oracle Support is set up to serve you.

Customer-partner panel: OHIP: Integration is the answer for innovation (23:27)

Delivering contactless service is now a mandate. But it’s not just about being safer; it’s about making the experience better for guests and staff. Learn how from customers and partners who’ve integrated contactless into everyday operations.

Reporting and analytics cloud service: gain insights without headaches (16:47)

Hotels have enough to do delivering exceptional guest service without churning through reports and data to unearth vital information. The new Oracle Hospitality Reporting and Analytics Cloud Service eliminates that headache by making it easy to glean insights from data to take swift, informed action. This session highlights features—such as intuitive dashboards, visualizations, and "slice and dice" capabilities—that’ll help all employees quickly access data that’s relevant to their unique responsibilities. This is how you empower them to fix problems and identify emerging opportunities.

Housekeeping: 2021 and beyond (13:17)

Innovations in efficiency are the keys to managing all your housekeeping and maintenance needs. Improved operations on this front can’t be emphasized enough, because in a post-pandemic world cleanliness will be one of the most-important attributes for attracting guests—and keeping them.

Top 10 tips for OPERA Cloud optimization (11:24)

Guests expect to be served swiftly and with precision. Learn how to optimize the speed and performance of your OPERA Cloud solution with these 10 easy tips.

Innovation and integrations: the power of open architecture (38:55)

The Oracle Hospitality Integration Platform gives you unprecedented access to over 3k API capabilities (the most in our industry by far) enabling hotel applications to rapidly innovate by easily connecting with OPERA Cloud. The platform was built from the ground up to meet the demands that hospitality operators and integrators face today and in the future. OHIP is highly scalable, reliable and built on the security of Oracle Cloud Infrastructure. With new partners onboarding OHIP literally every day, OHIP also gives you access to the fastest-growing partner marketplace in our industry.

Get the most out of Oracle Support (5:43)

Working with Oracle means much more than contracting a solutions provider; you gain a true business partner who’s committed to maximize your investment. That’s the mission of Oracle Support. Our global team of highly skilled technicians brings together resources, best practices, and a community to help navigate IT challenges. Join Eric Seaman and Etienne Piat who’ll share how Oracle Support is set up to serve you.

Customer-partner panel: OHIP: Integration is the answer for innovation (23:27)

Delivering contactless service is now a mandate. But it’s not just about being safer; it’s about making the experience better for guests and staff. Learn how from customers and partners who’ve integrated contactless into everyday operations.

Reporting and analytics cloud service: gain insights without headaches (16:47)

Hotels have enough to do delivering exceptional guest service without churning through reports and data to unearth vital information. The new Oracle Hospitality Reporting and Analytics Cloud Service eliminates that headache by making it easy to glean insights from data to take swift, informed action. This session highlights features—such as intuitive dashboards, visualizations, and "slice and dice" capabilities—that’ll help all employees quickly access data that’s relevant to their unique responsibilities. This is how you empower them to fix problems and identify emerging opportunities.

Housekeeping: 2021 and beyond (Asia Pacific) (11:44)

Innovations in efficiency are the keys to managing all your housekeeping and maintenance needs. Improved operations on this front can’t be emphasized enough, because in a post-pandemic world cleanliness will be one of the most-important attributes for attracting guests—and keeping them.

Top 10 tips for OPERA Cloud optimization (11:24)

Guests expect to be served swiftly and with precision. Learn how to optimize the speed and performance of your OPERA Cloud solution with these 10 easy tips.

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OPERA Cloud quick tour

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