Oracle Hospitality Connect Agenda

Agenda

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Tuesday, January 28

6:00
p.m.
Welcome Reception and Buffet
6:00 p.m.
8:00 p.m.

Wednesday, January 29

7:30
a.m.
Breakfast
7:30 a.m.
8:30 a.m.
8:00
a.m.
Connect Zone Open All Day
8:00 a.m.
7:30 p.m.
8:30
a.m.
Keynote: Reimagine Hospitality

In a world where extraordinary change occurs in a blink of an eye, it’s vital to reimagine operations, not just take incremental steps. Our keynote tackles the forces altering the marketplace—and top industry leaders join a panel discussion, sharing insights into accelerating innovation to enhance service.

Alex AltSenior Vice President and General Manager, Oracle Hospitality
8:30 a.m.
9:30 a.m.
9:30
a.m.
Hotel Strategy

An excellent opportunity to get an update on Oracle’s product strategy, focusing on cloud transition and emerging technologies, this session covers releases over the past year and provides the strategic concepts behind the development of hotel products such as Oracle Hospitality OPERA Cloud Service and reporting, distribution, and Integration capabilities.

Laura CalinVice President of Strategy, Oracle Hospitality
Tanya PrattAssociate Vice President, OPERA Cloud Strategy
Tom CoulthurstSenior Director Hospitality Strategy
Darko VukovicDirector, Oracle Hospitality Integration Strategy
9:30 a.m.
10:30 a.m.
10:30
a.m.
Connect Zone—Coffee Break
10:30 a.m.
11:00 a.m.
11:00
a.m.
Food and Beverage Strategy

Hotel dining is emerging as a cornerstone of business, and it’s time to capitalize on its full potential. Accomplishing this task means understanding the evolving nature of food-and-beverage operations and utilizing advances in technology to meet customers’ expectations. In this session, learn how Oracle hardware and software can unearth new revenue.

Simon de Montfort WalkerSenior Vice President and General Manager, Oracle Food and Beverage
Courtney WaltonHotel F&B Strategy, Oracle Hospitality
11:00 a.m.
12:00 p.m.
12:00
p.m.
Connect Zone—Networking Lunch
12:00 p.m.
12:45 p.m.
12:45
p.m.
OPERA Cloud: Property Management

Come on a journey to see how OPERA Cloud helps deliver exceptional guest experiences and improves operational efficiency. In this interactive session, you’ll actually be able to log in and witness OPERA Cloud at work. This session also will be offered Thursday.

Kyle WeaseDirector of Solution Engineering, Oracle Hospitality
Kim DoucetteSolutions Engineer, Oracle Hospitality
12:45 p.m.
1:30 p.m.
Reporting and Analytics

Data is the currency of a digital world. Learn how to leverage it in the most effective ways through a hands-on session that explores the power of OPERA Cloud and Simphony Cloud.

Elissa GuglielmoPrinciple Cloud Solution Engineer, Oracle Hospitality
Dave JonesSenior Solutions Engineer, Oracle Hospitality
12:45 p.m.
1:30 p.m.
Future-Proof Your Business with Oracle Cloud

Oracle Hospitality overhauled its development processes with the goal of offering “true cloud” solutions. Come to this session to understand what this transformation means and the benefits it’ll deliver to Oracle Hospitality customers. Gain insights into Oracle Hospitality’s plans to be cloud native.

David CliftonVice President, Development, Oracle Hospitality
12:45 p.m.
1:30 p.m.
1:30
p.m.
Diamond Sponsor Keynote
1:30 p.m.
2:00 p.m.
2:00
p.m.
Our Oracle Hospitality OPERA Cloud Service Journey

Hoteliers are moving to the cloud at an unprecedented rate. In this session, hear their compelling stories about why they made the move, how they executed it, and what benefits they’re reaping.

Tanya PrattAssociate Vice President, OPERA Cloud Strategy, Oracle Hospitality
Doug LeckieSenior Vice President, Cast and Guest Systems, Disney Parks and Resorts
Larry CollierDirector of Operations, H.I. Development Corporation
Steven SchultzDirector of Rooms, Banff Park Lodge
Matt DurhamIT Director, Columbia Hospitality
2:00 p.m.
2:40 p.m.
2:40
p.m.
Connect Zone—Coffee Break
2:40 p.m.
3:00 p.m.
3:00
p.m.
Our Oracle MICROS Simphony Cloud Journey

Hoteliers are moving their restaurant POS systems to the cloud to maximize F&B revenue. In this session, hear their firsthand accounts about making the cloud journey and the impact it’s had on business.

Simon de Montfort WalkerSenior Vice President and General Manager, Oracle Food and Beverage
Len DudisChief Information Officer, Vidanta
Joey FernandezDirector, IT Global Ops Applications, Marriott
3:00 p.m.
3:40 p.m.
3:45
p.m.
Oracle Hospitality OPERA Sales and Events

Gain a comprehensive overview of the newly released Oracle Hospitality OPERA Sales and Events module. This session demonstrates how it can maximize revenue from group sales and events.

Jonathan CooperPrincipal Solutions Engineer, Oracle Hospitality
Michelle WhittleSolutions Engineer, Oracle Hospitality
3:45 p.m.
4:30 p.m.
Oracle MICROS Simphony Cloud: Restaurant Simulator Session 1 – Greeting, Seating, and Eating with Technology

Come participate in an interactive Session where you can experience the difference between a Food and Beverage outlet that leverages their technology and one that only uses the minimum.

Dave JonesSenior Solutions Engineer, Oracle Hospitality
Nidal HamzeySolutions Engineer, Oracle Hospitality
3:45 p.m.
4:30 p.m.
Consulting: Journey to the Cloud

In this session, the Oracle Hospitality consulting team provides an overview of the changes it’s adopted to address evolving market needs for installation and professional services. Understand how these improvements better support and deliver enhanced experiences to Oracle Hospitality customers.

Aaron StallingsOracle Hotel Consulting
3:45 p.m.
4:30 p.m.
4:30
p.m.
PANEL: Maximizing Total Revenue per Available Room (TRevPAR)

In this session, given the growing emphasis on TRevPAR, top hoteliers share insights into improving this critical metric, focusing on innovative initiatives they’ve added to bolster their service portfolio.

Brian SterrettGroup Vice President, North America Sales, Oracle Hospitality
Jeff DoaneSenior Vice President, Sales and Marketing, Accor
Dan KornickChief Information Officer, Lowes Hotels & Co.
Shawn JerebVice President Revenue Management, Montage
4:30 p.m.
5:00 p.m.
5:00
p.m.
Innovating on Oracle Hospitality OPERA Cloud Service: Edward the Chatbot
Michael MriniDirector of Information Technology, Edwardian Hotels
5:00 p.m.
5:30 p.m.
5:30
p.m.
Networking Cocktail Reception in the Exhibit Area/Connect Zone
5:30 p.m.
7:00 p.m.

Thursday, January 30

7:30
a.m.
Breakfast
7:30 a.m.
8:30 a.m.
Connect Zone Open All Day
7:30 a.m.
4:00 p.m.
8:30
a.m.
2020: Megatrends in Travel

With new business models, industry consolidation, and disruptive technologies, travel is in the midst of a transformation. In this session, take a deep dive into the latest research to better understand the evolution—and chart a course forward.

Sean O'NeilTech Editor, SKIFT
Jeremy KressmannSenior Research reporter, SKIFT
Skift
8:30 a.m.
9:30 a.m.
9:30
a.m.
Innovation Through Integration Panel
Darko VukovicDirector of Product Management Integrations & APIs, Oracle
Marija NakevskaGlobal Head of Hospitality, Adyen
Bob ArsenaultSenior Account Executive, North America, 3C Payment
Daryl BussVice President, Channel Sales, Enterprise, Shift4 Payments
3C Payments
Shift4
Adyen
9:30 a.m.
10:00 a.m.
10:00
a.m.
Connect Zone—Coffee Break
10:00 a.m.
10:30 a.m.
10:30
a.m.
Oracle Hospitality OPERA Cloud Service: Property Management

Come on a journey to see how OPERA Cloud helps deliver exceptional guest experiences and improve operational efficiency. In this interactive session, you’ll actually be able to log in and witness OPERA Cloud at work. This session is identical to the one offered Wednesday.

Kyle WeaseDirector of Solution Engineering, Oracle Hospitality
Kim DoucetteSolutions Engineer, Oracle Hospitality
10:30 a.m.
11:15 a.m.
Oracle MICROS Simphony Cloud: Restaurant Simulator Session 2 – "On the Line" with Kitchen Display

What's the difference between a well-run kitchen and a kitchen that loses revenue? Come find out in this session.

George ZhangSenior Solutions Engineer, Oracle Hospitality
Nidal HamzeySolution Engineer, Oracle Hospitality
10:30 a.m.
11:15 a.m.
Integration Services

The means to connect with Oracle Hospitality products are constantly evolving and proliferating. Our experts guide you through the different solutions (APIs) available to connect with Oracle Hospitality OPERA and Oracle MICROS Simphony products, unlocking endless possibilities.

Darko VukovicDirector, Integration Strategy, Oracle Hospitality
Elissa GuglielmoPrinciple Cloud Solution Engineer, Oracle Hospitality
Chris SledzSolutions Engineering Manager, Oracle Hospitality
10:30 a.m.
11:15 a.m.
11:15
a.m.
Marketing Automation Best Practices

Oracle CX Marketing Cloud

Justin WooPrincipal Solution Engineer, Oracle Customer Experience
11:15 a.m.
11:45 a.m.
11:45
a.m.
Connect Zone—Networking Lunch
11:45 p.m.
12:30 p.m.
12:30
p.m.
Oracle Hospitality OPERA Cloud Service: Property Management

Attend this session to learn about the new functions and features added in Oracle Hospitality OPERA Cloud Service 5.5+.

Kyle WeaseDirector of Solution Engineering, Oracle Hospitality
Kim DoucetteSolutions Engineer, Oracle Hospitality
12:30 p.m.
1:15 p.m.
Oracle MICROS Simphony Cloud: Restaurant Simulator Session 3 – Operations Matter

In this session, learn how a little bit of effort can pay off big time. We will explore manager tools that will help ensure a smooth operation, reduce waste, and increase profit.

Nidal HamzeySolutions Engineer, Oracle Hospitality
Jessica WilsonSolutions Engineer, Oracle Hospitality
12:30 p.m.
1:15 p.m.
Future-Proof Your Business with Oracle Cloud

Oracle Hospitality overhauled its development processes with the goal of offering “true cloud” solutions. Come to this session to understand what this transformation means and the benefits it’ll deliver to Oracle Hospitality customers. Gain insights into Oracle Hospitality’s plans to be cloud native.

David CliftonVice President, Development, Oracle Hospitality
12:30 p.m.
1:15 p.m.
1:15
p.m.
Sustainability: What Does It Bring Me and Why Should I Care?

Join Chef Ron Fougeray, who oversees culinary operations for JC Resorts, as he discusses his efforts to capitalize on farm-to-table trends and sustainability’s influence on business and consumer behavior.

Sophie TalbotSenior Director Solution Engineering
Chef RonExecutive Chef, Rancho Bernardo
1:15 p.m.
1:45 p.m.
How Is the Industry Dealing with Changes in the Labor Force?

Join Chris Horn from SIXTY Hotels as he discusses how the ever evolving labor laws challenge hoteliers ability to manage full state-to-state compliance. This coupled with what the current workforce is looking for in their employee experience is making managing hotels with a highly skilled labor force challenging.

Connie RheamsGlobal Vice President, Global Account Sales, Oracle Hospitality
Chris HornVice President of Operations, SIXTY Hotels
1:15 p.m.
1:45 p.m.
How Will Attribute Selling Improve Guest Experience and Change How You Merchandise Your Products?

Do you think you know what an attribute is and want to leverage new selling techniques? Learn what industry leaders are discussing and how data and AI could be used to create new offers and experiences using various elements that can be sold, and how attribute selling can actually be operationalized.

Tom CoulhurstSenior Director, Distribution Strategy, Oracle Hospitality
Sarah FultsVice President Distribution, MGM Resorts
1:15 p.m.
1:45 p.m.
1:45
p.m.
Connect Zone—Coffee Break
1:45 p.m.
2:00 p.m.
2:00
p.m.
PANEL: Managing Hotel F&B Operations

Successful hoteliers are transforming dining into a highlight for their guests, helping keep them—and their dollars—onsite. Some are even converting their restaurants into magnets, attracting droves of customers from local communities and creating buzz for the entire property. Learn how in this session.

Nick AbruzereVice President of Sales, Oracle Hospitality
Courtney WaltonHotel F&B Strategy, Oracle Hospitality
James McGinnisExecutive Director of F&B Finance, Wynn Las Vegas
Brian ChambersDirector of IT, Viceroy Hotels & Resorts
Christopher ReidDirector of F&B, JC Resorts
Brenda SimonisDirector of Outlets, The Pfister Hotel, Marcus Hotels
2:00 p.m.
2:30 p.m.
2:30
p.m.
Emerging Technologies Driving the Guest Experience

New technology can serve as a catalyst for change, but which ones will really shape our industry in the coming years? In this session, discover how innovations—such as IoT, blockchain, and intelligent chatbots—are being used and the impact they’re having.

Carlos ChangSenior Principal Product Marketing Director, Oracle
2:30 p.m.
3:00 p.m.
3:00
p.m.
Closing Remarks and Q&A
Alex AltSenior Vice President and General Manager, Oracle Hospitality
David MeltzerGroup Vice President, Oracle Hospitality Global Sales
Bernard JammetSenior Vice President, Oracle Hospitality for Hotels
Laura CalinVice President, Oracle Hospitality Strategy
David CliftonVice President, Development, Oracle Hospitality
3:00 p.m.
3:30 p.m.