Oracle Hospitality for Hotels—Suite8 Property

Delivering Superior Guest Service

Oracle Hospitality Suite8 Property combines all hotel processes into a single software solution. From reservations to housekeeping, from restaurant to sales and marketing, this software suite supports all areas of your hotel while focusing on your most valuable asset: your guest. This product is available in EMEA only.

View the data sheet (PDF)

Simplified rate configuration with day type rates.
Comprehensive housekeeping information at a glance.
Enhanced profile information, including drill-down functionality.
Advanced reporting, including export functionality to a variety of formats for further processing.

Overview
Features

Serving the Entire Guest Journey

Gain a 360-degree view of guests with rich profile information and complete customer transactions
Increase revenue though online sales: room and table reservations, vouchers, and ticket purchases made easy
Streamline operations with built-in capabilities for distribution and restaurant and leisure management
Improve pre- and post-stay communications, including personalized offers and feedback questionnaires

Transform Your Website into an Effective Sales Channel

Oracle Hospitality Suite8 Property features a responsive booking engine that allows your guests to reserve a room or a table in your restaurant and buy gift cards or tickets for events online. Thanks to seamless integration, availability and rate restrictions are entered only once. With the click of a button, changes are displayed on your website. In turn, reservations are automatically passed down to the PMS.

Data sheet: Oracle Hospitality Suite8 Property webConnect (PDF)

Deliver the Ultimate Guest Experience to Secure Business Success

Oracle Hospitality Suite8 Property offers a vast range of unique built-in features to enable outstanding guest experiences. At every touchpoint along the guest journey, from pre-stay, to stay and post-stay, online or in person, Oracle Hospitality Suite8 helps to let your property shine in the best light by offering both staff and guests intuitive tools and relevant information to make interactions as smooth and pleasant as possible.

At the center of it all is the guest. Oracle Hospitality Suite8 Property includes a Customer Relationship Management module that enables a 360-degree view of your guests in order to evaluate their true enterprise value, to give rewards for loyalty, and to offer consistent high-quality services across your entire property. Whether they book a room, a facial treatment, or a table for two, the Guest Recognition feature provides all users with pertinent guest information at a glance.

Blog: Information Does Not Equal Knowledge: Oracle Hospitality Suite8 and Hotel Guest Loyalty

Grows with Your Needs

Professional, Resort, and Small Business editions available to meet the varied requirements and budgets of hotels
Integrate conference and catering, restaurant, and leisure operations (including access control) as you go
Increase mobility and real-time information flow with mobile solutions for your front desk, housekeeping, maintenance, and restaurant staff
Connect multiple hotels in one central database for shared profiles, reservations, and loyalty program handling

Comprehensive Hotel Management Made Easy

Implement the most efficient hotel management through one core configuration that also feeds your online sales channels
Eliminate interfacing problems and media breaks, thanks to a single database
Drive smarter decisions with real-time business intelligence. Mobile reports deliver management data at your fingertips
Benefit from a future- and investment-proof system that offers a vast number of certified interfaces to third-party solutions