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Powering Modern Community Development in a Changing World
Inspired by innovation and empowered by technology, people are taking control of how they live, work, and play. And as new becomes normal, they’re learning to expect more from the communities they share. More growth. More transparency. More options. And all of it faster and simpler than ever before.
As cities and towns everywhere work to adapt, modernizing community development processes is key. Learn what it looks like to bring your local agency into the future.
The Gateway to Prosperity: Cloud Native Community Development
A true cloud native solution reduces system downtime and helps you keep pace with innovation.
Experts agree: For local agencies, a cloud-based approach to community development paves the way for innovation free from disruption. Listen as Oracle’s Director of Community Development Strategy Peter Pirnejad digs into the benefits of the cloud.
Product Features
Open all Close allPermits
- Ensure the right application gets completed the first time by guiding the public through a quick Q&A
- Focus users on assigned tasks to speed time to permit / occupancy
- Keeps permits moving while following defined processes with consistency
- Search a map to navigate directly to permit details
Guided Research and Application Submission
Task Lists
Automated Routing
Esri Integration
Plan Review
- Streamline the review process with simple, manual plan review
- Utilize Bluebeam Integration for inter-departmental review
- Integrate application processes and workflows for easy management of review cycles
Plan Review
Electronic Document Review
Complete Review Cycle
Inspections
- Schedule inspections easily by agency or public
- Configure robust, flexible agency-defined checklists
- Manage and complete inspections with device native capabilities — photo, video, voice, complete and sign in the field
Inspection Scheduling
Inspection Checklists
Mobile Inspector Application
Entitlements
- Help applicants navigate the planning process with pre-application consulting services
- Provide an easy, guided application submission process
- Schedule and manage hearings across hearing bodies, and use a map-based proximity search to send public hearing notifications
- Gather all activities – entitlement, permits, inspections, and more – into a project for easy tracking, complete with robust analytics
Pre-application Consultation
Guided Application
Hearing Management
Projects
Code Enforcement
- Incentivize citizens to report issues quick and easily online
- Automatically generate and send notices within a worklist tab-page flow to increase compliance
- Handle a higher volume of incidents with worklist tabs designed to track and manage complex cases and associated fees
- Auto-schedule inspections based on agency-rules for consistent and equitable enforcement
- Issue citations and assess fees automatically to incentivize corrections
- Increase productivity in the field and perform on-site inspections on time and according to rules
Reporting
Noticing
Case Lifecycle Management
Time-based Rules
Citation Management
Municipal Code Officer Application
Analytics and Business Intelligence
- Leverage built for purpose forms and reports – invoice, permit, certificate of occupancy, etc.
- Understand key metrics and available data measures integrated across Oracle cloud solutions
- Utilize key analytic visualizations rendered from dashboards available within Community Development
- Build analytics and dashboards across all Oracle cloud applications – community development, human resources, financials, and customer experience – using the market-leading business intelligence solution
Reports
Dashboards
Visualization Capabilities
Integrated Solution
Community Development Platform
- Allow members of the public to find what they need and take action with a conversational interface on any device
- Powerful tools allow agency staff to configure and maintain application intake forms, workflow processes and fee models
- Increase productivity, consistency, and transparency with frameworks used across all applications for Comments, Conditions, and Communications
- Reduce the time to setup and deploy new permit, entitlement, and code case types with pre-configured templates
Chatbot
Configuration Tools
Centralized Frameworks
Solution Packages
Connecting Communities with Smarter CX
Engage your community with personalized customer experiences delivered through their channels of choice.
Technology to Power the Path Forward
Built for the Future: Oracle Community Development
Spur economic development, increase staff capacity, and champion quality of life within your community with Oracle Compliance and Regulation.
Compliance and Regulation
Arm your agency with an extensible, reliable, and easy-to-use cloud solution that enables you to modernize community development projects and deliver an exceptional customer experience.
Quick Tour: Community Development Planning and Zoning
Visually experience how citizens and city planners can use this solution to simplify the planning process.
Streamline Permit Paperwork
Follow Peter Pirnejad’s journey to the leadership of Oracle Community Development, which first passed through city halls in Westlake Village, Napa, and Palo Alto, California.
Building Codes Fight Fires
Discover how technology can smooth the path for proactive modifications to commercial and residential building codes, helping communities prepare for natural disasters.
Put Some SaaS into Your Small City
See how the power of a SaaS back-office ecosystem can accelerate timelines, boost efficiency, and spur innovation within city government agencies.
Ohio EPA Reinvents Permitting and Compliance
Go behind the scenes of Ohio EPA’s intuitive, self-serve permitting wizard, powered by Oracle Service Cloud and Policy Automation.
Oracle at Work for the Public Sector
See the power of Oracle Cloud, empowering cities to evolve at the pace of innovation.
Connecting Citizens and City Hall for a Better San Jose
