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Helping Retailers Lead in a Time of Crisis

Join the conversation in an upcoming webcast as we share helpful experiences and strategies with our retail community.

Navigate the COVID-19 Crisis

While everyone across the world continues to navigate the uncertainty of COVID-19, Oracle Retail is committed to support your business and to provide continuity of service through this challenging time.

This site will serve as a resource center to help those affected by this crisis within the retail community. Here you will find resources and communications helping you to navigate the New Next. In working with our customer community, we understand that preparation and action need to begin now. Please reach out to us with any questions you may have during this time.

Helpful Resources

Learning Library


The New Next for Retail

While the path ahead is unknown, it is the continuous reinvention of the landscape and how brands adapt and evolve that will define the next era of retail. These strategies can help retailers plot a steady course and find their way through uncharted territories.


Location Planning Should be Your North Star for Store Reopenings

Learn how with optimized history, a reliable retail planning solution can analyze and correct data for historical anomalies created by store and warehouse shutdowns to ensure that the location plans’ foundation is accurate and trustworthy.


Managing Distressed Inventory in Uncertain Times

In this surreal time, you are managing an unknown demand and nonproductive inventory in an even more compressed window with limited distribution. As this crisis abates, determining where and at what price to sell that inventory is critical to your operations.


Awaken Dark Stores by Rethinking How to Use Them

A new set of retail omnichannel journeys is critical to meet today’s consumer fulfillment habits. By leveraging their existing in-store inventory, retailers can keep business viable during the current global crisis and future proof operations.


Checklist for Reopening Retail Stores

When mandated retail closures lift and your store is ready to reopen, consult our Point of Service (POS) checklist to guide your teams through a smooth reopening.


Retail Planning and Forecasting Tips and Resources

Gain tips on managing Retail Demand Forecasting (RDF) scenarios during these difficult times and read helpful Oracle Retail white papers on RDF and Merchandise Financial Planning (MFP).

Connect with Oracle Retail

Oracle Retail is Here to Help

On-demand Webcast: Making Your Inventory Work for You

Learn how to execute seamless commerce anywhere through consistent, efficient, and effective inventory, in-store processes, and procedures.

On-demand Webcast: Managing Distressed Inventory and Proactive Planning

On-demand Webcast: Managing Distressed Inventory and Proactive Planning

Gain post-crisis tips on managing nonproductive inventory, and determining where, and at what price to sell.

On-demand webcast: The New Next–Creative Fulfillment of Demand by Adapting the Role of the Store

On-demand Webcast: The New Next—Creative Fulfillment of Demand by Adapting the Role of the Store

Learn how to leverage your stores to satisfy on-line demand by opening access to existing in-store inventory through creative fulfillment strategies.

Oracle's commitment to our customers and partners during the COVID-19 crisis

Learn more