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Helping Retailers Lead in a Time of Crisis

Join an upcoming Keeping it Retail webcast as we share helpful experiences and strategies with our retail community.

Navigate the COVID-19 Crisis

While everyone around the world continues to navigate the uncertainty of COVID-19, Oracle Retail is committed to supporting your business and to providing continuity of service through this challenging time.

This site will serve as a resource center to help those within the retail community who are affected by this crisis. Here you will find resources and communications helping you to navigate the New Next. In working with our customer community, we understand that preparation and action need to begin now. Please reach out to us with any questions you may have during this time.

Helpful Resources

Learning Library


Investing in Innovation for Private Brand Management

Recently, private brand product sales in grocery retail have increased by 29%. Leading grocers have already embraced cloud-based collaboration solutions for brand compliance, which enable retailers and suppliers to work together directly.


Execution Matters: Transparency of the Order

Retailers must rise to meet the challenge of today's weighty consumer expectations. No one can reliably have all the answers in an unpredictable world. But by focusing further on the post-order experience, retailers can bring themselves one step closer.


The New Next for Retail

While the path ahead is unknown, it is the continuous reinvention of the landscape and how brands adapt and evolve that will define the next era of retail. These strategies can help retailers plot a steady course and find their way through uncharted territories.


Location Planning Should be Your North Star for Store Reopenings

With optimized history, a reliable retail planning solution can analyze and correct data for historical anomalies created by store and warehouse shutdowns to ensure that the location plans’ foundation is accurate and trustworthy.


Managing Distressed Inventory in Uncertain Times

In this surreal time, you are managing unknown demand and nonproductive inventory in an even more compressed window with limited distribution. As this crisis abates, determining where and at what price to sell that inventory is critical to your operations.


Awaken Dark Stores by Rethinking How to Use Them

A new set of retail omnichannel journeys is critical to meet today’s consumer fulfillment habits. By leveraging their existing in-store inventory, retailers can keep business viable during the current global crisis and future proof operations.


Checklist for Reopening Retail Stores

When mandated retail closures lift and your store is ready to reopen, consult our point-of-service (POS) checklist to guide your teams through a smooth reopening.


Retail Planning and Forecasting Tips and Resources

Gain tips on managing retail demand forecasting (RDF) scenarios during these difficult times and read helpful Oracle Retail white papers on RDF and merchandise financial planning (MFP).

Connect with Oracle Retail

Webcast: The State of UK Retail

Webcast: The State of UK Retail with Chris Brook-Carter, CEO, retailTrust

In a live webcast on September 8, 2020 at 2:00 pm BST, hear from retailTrust’s CEO Chris Brook-Carter on the state of UK Retail and how technology can help retailers navigate the New Next.

On-Demand Webcast: Inventory Optimization

On-Demand Webcast: Inventory Optimization

Catch this on-demand webcast to see how Inventory Optimization uses machine learning to help retailers rethink an inventory approach to serve the needs of customers while conserving cash, and without having to change an existing replenishment solution.

On-demand Webcast: Achieve Profitable Customer Acquisition

On-Demand Webcast: 2020 Grocery Private Label Growth and Trends

Watch the webcast on top private label retailer challenges and learn how the leading private label brands are responding to the COVID-19 health crisis by developing transparent brands, new recipes for private label success, and guidance on how to digitize private brand food systems.

Live Virtual Event

Virtual Event: Velocity Private Brand Conference Gold Sponsor

Don’t miss sessions like Private Brands: A Recipe for Success from SOBEYS, and two Oracle Retail sessions: The Secrets to Developing Transparent Private Brands and After COVID-19, Is It Time to Digitize the Private Brand Food System? Visit our virtual booth and talk to our experts. Use code ORA30VEL for 30% off.

Forrester: The State of Retail

On-Demand Webcast: Forrester: The State of Retail

As retailers work through changing scenarios, they must move quickly to take advantage of new opportunities as they appear. Oracle invites guest speaker and retail expert Sucharita Kodali, VP, Principal Analyst of Forrester, to share her thoughts about the state of retail.

On-demand Webcast: Achieve Profitable Customer Acquisition

On-demand Webcast: Achieve Profitable Customer Acquisition

Learn how science and machine learning optimize the personalization of the customer experience, enrich and augment existing customer datasets, and help retailers discover new customers.

Oracle Retail is Here to Help

On-demand Webcast: Making Your Inventory Work for You

Learn how to execute seamless commerce anywhere through consistent, efficient, and effective inventory, in-store processes, and procedures.

On-demand Webcast: Managing Distressed Inventory and Proactive Planning

On-demand Webcast: Managing Distressed Inventory and Proactive Planning

Gain post-crisis tips on managing nonproductive inventory, and determining where, and at what price to sell.

On-demand webcast: The New Next–Creative Fulfillment of Demand by Adapting the Role of the Store

On-demand Webcast: The New Next—Creative Fulfillment of Demand by Adapting the Role of the Store

Learn how to leverage your stores to satisfy on-line demand by opening access to existing in-store inventory through creative fulfillment strategies.

Oracle's commitment to our customers and partners during the COVID-19 crisis

Learn more