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Essential Retail and the New Consumer

As the pandemic continues, grocery retailers must understand consumer expectations of the shopping experience to align brand and inventory management strategies to meet demand while protecting margins.

Demo Retail Solutions
Demo Retail Solutions

Consumer Habits Have Shifted

Crossing the digital divide

Despite being able to shop in store, 61% of consumers reported making grocery purchases online during the pandemic. Of these consumers, 51% had never shopped online for groceries before.

Discovery out of necessity

During the pandemic, 82% of global consumers tried new and private label brands. And 61% of these consumers plan to incorporate these new brands into their shopping routine.

Out of stock. Out of luck.

Nearly two-thirds of consumers (64%) chose to purchase products at another store or opted to purchase another brand rather than waiting for a product to be restocked.

How Can Grocery Retailers Thrive?

Build up your strategies for maintaining in-stock positions, growing your private label portfolio, and streamlining supply chains to increase margin and free working capital.


Smarter replenishment

How can you grow revenue while reducing costs? Inventory optimization is a smart layer of machine learning.

Trust and transparency

How do you protect your brand while expanding private label offerings? Seamless communication across your network.

Maintain in-stock position

How do you create a holistic planning process that adapts to changes in shopping behaviors?

Celebrating Grocery Retail Success

Fortenova Group

Fortenova Group

Retail brand Konzum and Mercator gain operational agility with Oracle Retail technology.

Alshaya

Alshaya

Alshaya Partners with Oracle Cloud to accelerate growth and expansion.

Makro

Makro

This Brazilian grocer improved customer satisfaction by 96% with Oracle.

 

Grocery Retail Learning Library and Resources