March 12–14, 2023 | Manchester Grand Hyatt, San Diego, CA
Palm Foyer
Palm Foyer
Seaport Ballroom
Welcome to Customer Edge! We'll begin each day together in general sessions designed to ignite your spark and get ready for the day ahead. Day one we'll kick off with our SoCal industry leader panel and hear from local utilities about how they’re driving sustainability and reliability programs while serving their communities. Then we'll hand the mic over to our product leaders who will give you a sneak peek into exciting product updates across our portfolio. Finally, we'll be joined by security experts for a check in on the latest cybersecurity news in the industry.
Seaport Ballroom
Meet our Innovation Team! Enjoy immersive experiences that allow you to explore the future of water and energy. We will have virtual reality, augmented reality, model town, interactive self-guided demos, and much more!
Seaport Foyer
Join this session to discover Oracle Energy and Water's mission and vision, future goals, input from our user groups and an overview of our offered solutions and how they connect. Plus, gain insight into our exclusive customer-only resources such as our quarterly newsletter, onboarding expectations and more!
Seaport F
Join this session to meet the executives of Oracle Energy and Water. This session is an opportunity for customers and prospects to ask their most burning Oracle Energy and Water questions and hear insights from our executive leaders.
Oracle Energy and Water Executive Leaders:
Hillary Martin, Vice President Product and Strategy Marketing
Dave DeMaio, Senior Vice President
Steve Heilig, GVP, Product Development
Vanessa Richter, Vice President of Sales, Opower
Hafid Elabdellaoui, VP Cybersecurity
Seaport F
This session is an opportunity for members from Cloud and Tech to answer questions from previous sessions that they lead and audience members want to learn more, ask questions, or discuss opportunities. This session will be an open area where people can come and go as they please instead of staying after in session rooms to prevent delay of other sessions. This was a request from the cloud and tech team. This is the free time for cloud and tech to answer any and all questions.
Gaslamp AB
Educate and engage the audience on Oracle Cloud Infrastructure and how we complement a multi-cloud strategy.
Gaslamp CD
Join us on the Pool Deck and immerse yourself in the San Diego culture! This will be an amazing evening filled with plenty of food and drinks. Dress casual!
Pool Deck – Level 4
Palm Foyer
Seaport Ballroom
Are you ready for day two? Our second day of Customer Edge is all about innovation. We'll start off with a bang as we announce and celebrate this year's Changemaker Award winners. We'll then be joined by Oracle leaders to discuss the future of technology as we see it and showcase some exciting projects that are exploring the limits of what's possible in the industry. And finally, we are thrilled to have Josh Linkner, world-renowned innovation expert, join us for some creative troublemaking to leave you buzzing and ready to drive industry transformation.
Seaport Ballroom
Meet our Innovation Team! Enjoy immersive experiences that allow you to explore the future of water and energy. We will have virtual reality, augmented reality, model town, interactive self-guided demos, and much more!
Seaport Foyer
Join this session to learn more about the breakdown of roles and responsibilities, the guided learning paths available and what you should expect from your system integrators and project teams during implementation and after go-live. We'll dive deep into the differences between on premise and SaaS, mapping a clear migration plan, stakeholder management, tools and support available, and more.
Seaport F
See what bringing Opower customer analytics and insights into your CRM and Marketing Automation Systems can do for customer operations. Learn how extending single sign on capabilities to your trusted partner applications simplifies the customer journey and accelerates program enrollment. In this session, we'll have a dialog and showcase how to create an easier path to data sharing, insights, and customization across all your customer solutions.
Seaport F
Ready, set, pitch! In this Ignite Series Finale your team will pitch your big idea. We'll poll the audience to crown one team as winner. Who will claim the coveted first place prize package? (Hint: it includes a discount for next year's Customer Edge!)
Seaport Ballroom
* Agenda session dates and times are subject to change