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Elevate customer engagement
Oracle Utilities Customer to Meter (C2M) and Oracle Utilities Customer Cloud Service (CCS) deliver a responsive platform for your utility’s customer operations, solving your customer care, billing, advanced metering, service-order, and device-management issues. Gain new insights for your planning while connecting your customers to their account information in smarter, faster ways.
C2M and CCS:
- Connect customer care, billing, and advanced metering
- Get a complete view of your customer’s accounts and activities
- Reduce infrastructure burden and costs
- Outsource IT support through Oracle software as a service (SaaS)
- Tap into the analytics revolution with visualization and easy API integration
Every customer
Cloud-first philosophy transforms Grant County PUD
We get an insider’s view into the cloud strategy of a rural U.S. utility, proving that just because a utility is small doesn’t mean they’re not efficient, smart, and mighty, too.
Customer experience content
From customer-centric thought leadership to how we apply customer thinking to our innovation strategy—from fun to functional—gain a better understanding of the topical layers underneath our C2M/CCS solutions.
Let’s talk more about customer information systems (CIS) at small utilities.
See how customer desires influence our work at the Oracle Industries Innovation Lab.
Read how the cloud can help your utility innovate during and after COVID-19.
