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Service, not silos

Elevate Customer Engagement

Oracle Utilities Customer to Meter (C2M) and Oracle Utilities Customer Cloud Service (CCS) deliver a responsive platform for your utility’s customer operations, solving your customer care, billing, advanced metering, service-order, and device-management issues. Gain new insights for your planning while connecting your customers to their account information in smarter, faster ways.

Help Customers Learn from Their Data

C2M and CCS:

  • Connect customer care, billing, and advanced metering
  • Get a complete view of your customer’s accounts and activities
  • Reduce infrastructure burden and costs
  • Outsource IT support through Oracle software as a service (SaaS)
  • Tap into the analytics revolution with visualization and easy API integration
Delight

Every Customer

Cloud-First Philosophy Transforms Grant County PUD

We get an insider’s view into the cloud strategy of a rural U.S. utility, proving that just because a utility is small doesn’t mean they’re not efficient, smart, and mighty, too.

Go In-depth

Customer Experience Content

From customer-centric thought leadership to how we apply customer thinking to our innovation strategy—from fun to functional—gain a better understanding of the topical layers underneath our C2M/CCS solutions.

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